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Natural Grocers

Receiving Manager

Company : Natural Grocers

Location : Rock Springs, WY, 82901

Job Type : Full Time

Date Posted : 11 January 2026

Salary Range

USD $18.00/Hr. -

Overview

The Job in a Nutshell:

The Receiving Manager is responsible for the successful operation of the receiving department as well as training, directing and monitoring all department staff. Department Managers are responsible for the success of their own department and are required to fulfill the duties of the Manager on Duty (MOD) on a scheduled basis.

Natural Grocers is excited to come to the Rock Springs community.Our Grand Opening date is scheduled for April 2026 but is subject to change.We look forward to reviewing your application!Applications are accepted by the date below, which may be updated if the hiring timeline is extended.12/02/2025

Responsibilities

Main Ingredients:

  • Providing World Class Customer Service as a number one priority.
  • Exemplifying integrity, responsibility, excellence and adhering to all policies.
  • Accurately receiving all incoming products including date, accuracy and damage checking.
  • Scanning all incoming and outgoing product.
  • Staging products for efficient delivery to the sales floor.
  • Processing all POs, RPOs, mispicks, invoices and paperwork timely and accurately.
  • Researching and processing all discrepancies.
  • Communicating with department managers regarding delivery issues and vendor out-of-stocks.
  • Following up on special orders.
  • Operating a forklift and pallet jack as required.
  • Maintaining a clean and organized back room.
  • Ensuring all in-stock products/conditions meet company standards.
  • Training and monitoring department personnel including assigning and following up on tasks.
  • Working with other department managers to cross-train staff to accomplish all needed tasks.
  • Assisting in interviewing and hiring for department needs.
  • Working with the store manager to address performance and/or disciplinary issues within the department.
  • Opening and closing of store, including DSR and the closing cash process.
  • Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.
  • Maintaining the safety and security of customers and employees.
  • Occasionally managing business disruptions to daily business such as loiterers, solicitation, emergency weather situations, bathroom misuse.
  • Answering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support.
  • Continually increasing product knowledge.
  • Using SAP and inventory management software, running and analyzing reports on BEx, emailing and utilizing other IS programs as needed.
  • Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.
  • Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.

    Qualifications

    Recipe for Success:

  • High School diploma, GED or equivalent preferred.
  • 1-2 years of experience in retail experience in a grocery or retail environment; natural foods background is a plus.
  • 1-2 years of experience supervising others preferred.
  • 1-2 years of receiving experience preferred.
  • Ability to obtain forklift certification.
  • Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
  • Ability to manage changing priorities and to stay focused with the task at hand.
  • Sense of urgency in the completion of tasks.
  • Excellent customer service skills.
  • Highly organized with great attention to detail.
  • Ability to take direction and follow through.
  • Must be cashier trained and able to count currency.
  • Proficient in MS Word, Excel and Outlook.
  • This job description is not an employment contract.  It does not guarantee a job or that the above listed duties are the limit of responsibilities.  The job and job description are subject to change with and without notice.  Employees are required to accomplish any and all tasks assigned to them by their Manager and/or other Store Support Center manager that might not be listed in this job description.

    Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:

    All Crew Members

    • Birthday Bonus Pay 
    • Vitamin Bucks (up to $2,080 earned as store credit annually) 
    • Holiday Pay for 5 Holidays – Stores Closed
    • Paid Time Off (sick days and vacation) that Increases with Tenure 
    • Paid Nutrition Education 
    • good4u Crew Member Discount  
    • {N}power Program (customer appreciation and rewards program) 
    • Regular, Scheduled Pay Increases  
    • Advancement Opportunities and Career Development 
    • Health and Wellness Program  
    • Employee Assistance Program (EAP)   
    • Employee Referral Program

    Full-Time Crew Members (30+ hours/week)

    • Medical, Dental and Vision Insurance 
    • Paid Parental Leave  
    • Paid Medical Leave (through company paid short-term disability insurance) 
    • Company Paid Short-Term Disability Insurance  
    • Company Paid Life Insurance 
    • Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance   
    • Retirement Savings Plan (401k) with discretionary Company Match  
    • Healthcare and Dependent Care Flexible Spending Account (FSA)  
    • Health Savings Account (HSA) with Company Match 

    Diversity Statement

    At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.

    At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.

    Physical Capabilities and Environmental Demands:

     

    N = Never

    O = Occasional; 1-33% of time

    F = Frequent; 34-66% of time

    C = Constant; 67-100% of time

    Physical Requirements:

    • Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.
    • Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.
    • Must be able to occasionally use the computer for data entry and use of mouse.
    • Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
    • Must be able to frequently to reach above chest.
    • Must be able to occasionally sit, squat, kneel, and climb as needed.

    Environmental Requirements:

    • Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.
    • Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.

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    Frequently asked questions

    In Rock Springs, Receiving Managers must quickly identify and resolve product discrepancies by coordinating with vendors and department managers. This ensures smooth inventory flow, minimizes stockouts, and maintains accurate records, which is crucial for retail success in a competitive grocery market like Natural Grocers.

    Strong communication, adaptability, and team-building skills are vital. A Receiving Manager must lead diverse staff, foster cross-training, and uphold company values such as integrity and excellence to create a productive and inclusive work environment at Natural Grocers.

    Receiving focuses heavily on logistical accuracy, product quality checks, and managing inbound shipments. Unlike broader managerial roles, it requires hands-on oversight of inventory staging, forklift operation, and detailed paperwork processing, making it highly specialized within retail operations.

    Forklift certification and up-to-date food safety training are highly valued in Wyoming's grocery sector. These qualifications demonstrate readiness to meet safety standards and operational efficiency, which Natural Grocers prioritizes for their Receiving Managers.

    Natural Grocers requires Receiving Managers to work 40 hours weekly, including evenings, weekends, and holidays. The schedule aligns with store needs and includes mandatory meetings, reflecting the role's critical function in maintaining daily store operations.

    Rock Springs has a growing demand for skilled Receiving Managers due to expanding retail businesses like Natural Grocers. The community's size means moderate competition, but candidates with retail and supervisory experience stand out, especially with local certifications.

    Natural Grocers emphasizes health-oriented products and community wellness, so Receiving Managers engage more deeply with product knowledge and customer service. The company's strong diversity and inclusion focus also shapes a unique, supportive workplace culture.

    Natural Grocers offers structured opportunities including scheduled pay increases, career development programs, and advancement paths. Receiving Managers benefit from training and cross-department collaboration, fostering growth in retail management and leadership roles.

    The pay starts around $18.00 per hour, reflecting regional standards for retail managerial positions. This wage supports the specialized skills and responsibilities involved in managing receiving operations and staff at Natural Grocers.

    Yes, this position includes handling customer service duties such as managing returns and addressing complaints. Providing exceptional customer service is a top priority, blending operational management with direct client engagement in the store.

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