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Natural Grocers

Bulk Specialist

Company : Natural Grocers

Location : Durango, CO, 81301

Job Type : Full Time

Date Posted : 11 January 2026

Salary Range

USD $19.50/Hr. -

Overview

The Job in a Nutshell:

The Bulk Specialist is responsible for the successful operation and profitability of the Bulk Department as well as providing support to the Grocery and Dairy/Frozen departments, with an emphasis on perishables, as required.  This position has limited Department Manager responsibilities.

Applications are accepted by the date below, which may be updated if the hiring timeline is extended.

11/30/2025

Responsibilities

Main Ingredients:

  • Customers are greeted and serviced per company standards of World Class customer service.
  • All assistant department managers are expected to be professional at all times and provide appropriate leadership for the staff and the store.  Leader effectiveness requires treating people decently while at the same time successfully motivating them toward high performance in their work. 
  • Customer complaints are handled appropriately and per company policy.
  • The department is clean and well stocked.
  • Products customers want to buy are in-stock.  
  • Special orders are handled appropriately and per company policy.
  • Bulk products are ordered on the proper replenishment day using the SAP program.
  • Stock levels meet store sales.
  • Promptly and correctly shrinks out damaged and expired product using SAP.
  • Special orders are placed promptly.
  • Mark-downs are managed per company standards           
  • The Bulk Specialist is responsible for tagging, stocking, rotating, facing, Cleanliness, and Back stock, overall providing a positive customer experience.
  • Supports store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities.
  • Responds to cashier needs for manager over-rides.
  • Ensures that customers are waited on in a timely manner and per company standards of excellence in customer service.
  • Responds to calls and handles customer complaints and customer returns as needed.
  • Covers cashier lunches and breaks as needed.
  • Work schedule is based on store needs which will include evenings and weekends. 
  • This position is to never be left as the overall Manager on Duty for the store. 
  •  

    Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.

    Qualifications

    Recipe for Success:

  • Previous retail experience in a grocery or retail environment; natural foods background a plus.
  • High school diploma or GED
  • Possesses a sense of urgency in the completion of tasks
  • Ability to pass applicable food safety training courses and/or certifications as required by state and/or county law and maintain compliance by keeping certifications up to date and registered with the appropriate agency if applicable. 
  • Possesses excellent customer service skills
  • Is highly organized with great attention to detail
  • Ability to stay focused with the task at hand
  • Ability to take direction and follow through
  • Proficient in MS word, excel and outlook.
  • This job description is not an employment contract.  It does not guarantee a job or that the above listed duties are the limit of responsibilities.  The job and job description are subject to change with and without notice.  Employees are required to accomplish any and all tasks assigned to him/her by their Manager and/or other Store Support Center manager that might not be listed in this job description.

    Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:

    All Crew Members

    • Birthday Bonus Pay 
    • Vitamin Bucks (up to $2,080 earned as store credit annually) 
    • Holiday Pay for 5 Holidays – Stores Closed
    • Paid Time Off (sick days and vacation) that Increases with Tenure 
    • Paid Nutrition Education 
    • good4u Crew Member Discount  
    • {N}power Program (customer appreciation and rewards program) 
    • Regular, Scheduled Pay Increases  
    • Advancement Opportunities and Career Development 
    • Health and Wellness Program  
    • Employee Assistance Program (EAP)   
    • Employee Referral Program

    Full-Time Crew Members (30+ hours/week)

    • Medical, Dental and Vision Insurance 
    • Paid Parental Leave  
    • Paid Medical Leave (through company paid short-term disability insurance) 
    • Company Paid Short-Term Disability Insurance  
    • Company Paid Life Insurance 
    • Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance   
    • Retirement Savings Plan (401k) with discretionary Company Match  
    • Healthcare and Dependent Care Flexible Spending Account (FSA)  
    • Health Savings Account (HSA) with Company Match 

    Diversity Statement

    At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.

    At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.

    Physical Capabilities and Environmental Demands:

     

    N = Never

    O = Occasional; 1-33% of time

    F = Frequent; 34-66% of time

    C = Constant; 67-100% of time

    Physical Requirements:

    • Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.
    • Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.
    • Must be able to occasionally use the computer for data entry and use of mouse.
    • Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
    • Must be able to frequently to reach above chest.
    • Must be able to occasionally sit, squat, kneel, and climb as needed.

    Environmental Requirements:

    • Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.
    • Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.

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    Frequently asked questions

    Excelling as a Bulk Specialist involves a blend of meticulous inventory management, strong customer service, and proficiency in replenishment software like SAP. Attention to perishables and an ability to maintain clean, well-stocked displays are key to thriving in grocery retail environments.

    Daily tasks for a Bulk Specialist include restocking bulk bins, rotating products to prevent spoilage, assisting customers with inquiries, and managing special orders. Flexibility to support dairy and frozen sections and occasional cashier duties also shapes a dynamic schedule.

    Bulk Specialists can advance by gaining leadership experience and expanding responsibilities across store departments. Demonstrating strong organizational skills and customer service often opens doors to assistant manager or department manager roles within retail chains.

    Natural Grocers emphasizes natural and organic products, requiring Bulk Specialists to be knowledgeable about health-conscious items. The company fosters a wellness-focused culture with benefits like nutrition education and vitamin bucks, enhancing the employee experience beyond standard retail.

    At Natural Grocers, Bulk Specialists must uphold world-class customer service standards, handle perishables with care, and participate actively in store operations including cash management and supporting other departments, ensuring a seamless shopping experience aligned with the brand’s mission.

    Yes, $19.50/hour is a solid pay rate for Bulk Specialists in Durango, reflecting the local cost of living and retail wage standards. It competes well within Colorado’s grocery sector, particularly when combined with Natural Grocers’ benefits like paid time off and health programs.

    Obtaining local food safety certifications is crucial in Durango’s retail food environment. Staying current with state-mandated training not only complies with regulations but also boosts reliability and trustworthiness, making candidates more competitive for grocery specialist roles.

    Durango’s growing health-conscious population fuels steady demand for Bulk Specialists, especially in natural food stores. Seasonal fluctuations exist, but overall, the market reflects a positive outlook with opportunities in specialty retail settings.

    Challenges include managing perishables promptly to reduce waste, juggling multiple department support roles, and maintaining high cleanliness standards. Adapting to fluctuating customer volume, especially during weekends or holidays, also requires agility and teamwork.

    Proficiency in MS Word, Excel, Outlook, and SAP inventory software is essential. These tools streamline ordering, stock tracking, and reporting processes, enabling Bulk Specialists to maintain efficient department operations and accurate product availability for customers.

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