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Natural Grocers

Grocery/Bulk Assistant

Company : Natural Grocers

Location : Tucson, AZ, 85716

Job Type : Full Time

Date Posted : 14 January 2026

Salary Range

USD $17.00/Hr. -

Overview

The Job in a Nutshell:The Grocery/Bulk Assistant is responsible for assisting the Grocery/Bulk Manager in the successful operation and profitability of the Grocery/Bulk department. Applications are accepted by the date below, which may be updated if the hiring timeline is extended.12/02/2025

Responsibilities

Main Ingredients:

  • Providing World Class Customer Service as a number one priority.
  • Exemplifying integrity, responsibility, and excellence and adhering to all policies.
  • Creating inviting, full and shoppable departments.
  • Assisting the grocery/bulk department manager in ordering for the grocery and bulk departments and maintaining accurate inventory levels.
  • Assisting the grocery/bulk department manager in managing margin, COGs and overall department profitability including minimizing shrink and maximizing effective purchasing.
  • Ensuring all in-stock products/conditions meet company standards.
  • Offering and following up on special orders.
  • Merchandising shelves, endcaps and dynamic displays.
  • Assisting in managing as well as participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
  • Assisting in training and monitoring of department personnel including assigning and following up on tasks.
  • Conducting active and passive demos.
  • Working with the department manager to address performance issues within the department.
  • Supporting store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities.
  • Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.
  • Maintaining the safety and security of customers and employees.
  • Answering customer questions per company standards and policies, including the use of Health Supportive statements and/or statements of nutritional support.
  • Continually increasing product knowledge.
  • Using SAP and inventory management software, emailing and utilizing other IS programs as needed.
  • Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.
  • This position has limited Manager on Duty but is never intended to be the overall Manager on Duty for the store.
  • Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.

    Qualifications

    Recipe for Success:

  • High School diploma, GED or equivalent preferred.
  • 1 year of experience in grocery or retail environment preferred; natural foods background is a plus.
  • 1 year of experience supervising others preferred.
  • Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
  • Ability to manage changing priorities and to stay focused with the task at hand.
  • Possess a sense of urgency in the completion of tasks. Possess excellent customer service skills.
  • Highly organized with great attention to detail.
  • Ability to take direction and follow through.
  • Must be cashier trained and able to count currency.
  • Proficient in MS Word, Excel and Outlook
  • This job description is not an employment contract.  It does not guarantee a job or that the above listed duties are the limit of responsibilities.  The job and job description are subject to change with and without notice.  Employees are required to accomplish any and all tasks assigned to them by their Manager and/or other Store Support Center manager that might not be listed in this job description.

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    Frequently asked questions

    Tucson's grocery sector is influenced by local demand and cultural preferences, meaning Grocery/Bulk Assistants often handle specialty natural and bulk foods tailored to the area. Seasonal fluctuations and community-focused shopping trends can shape inventory and customer interactions uniquely compared to other regions.

    In Tucson, grocery assistants typically need to comply with Arizona state food safety certifications, which ensure safe handling of bulk and perishable items. Staying updated with local health regulations helps maintain compliance and builds trust with customers seeking quality natural grocers.

    This role demands strong inventory management, merchandising expertise, and supervisory experience, alongside exceptional customer service skills. Unlike basic grocery associates, Grocery/Bulk Assistants often assist in profitability management and team training, making organizational and multitasking abilities crucial.

    Starting as a Grocery/Bulk Assistant can lead to managerial roles like Grocery Department Manager or Store Supervisor. Gaining expertise in inventory control, customer relations, and leadership paves the way for advancement within natural foods retail or broader grocery management sectors.

    Natural Grocers emphasizes natural and organic products, so assistants here engage deeply with health-conscious customers and product knowledge. The role also includes working with specialized inventory systems and a focus on nutritional support, distinguishing it from more conventional grocery store assistant jobs.

    Beyond standard stocking and customer service, this role at Natural Grocers involves active participation in product demos, managing margin and shrink specific to natural products, and supporting health education initiatives, reflecting the company’s commitment to wellness and community engagement.

    The position offers a competitive starting wage of approximately $17.00 per hour, aligning with Tucson's cost of living and market rates for grocery assistant roles. This pay reflects responsibilities including inventory management, customer service, and cashier duties within a specialized natural foods environment.

    Full-time schedules are typical for Grocery/Bulk Assistants in Tucson, especially at Natural Grocers, with 40-hour workweeks including evenings and weekends. Part-time opportunities exist but are less common due to the role’s involvement in comprehensive department operations and management support.

    Handling bulk natural products requires precise inventory tracking to minimize spoilage and shrink. Assistants must balance ordering with sales trends and expiration dates, often educating customers on product care while maintaining profitability in a market sensitive to freshness and quality.

    These tools enable efficient communication, inventory tracking, and reporting vital for department profitability. Excel helps manage stock levels and margins, Word supports documentation, and Outlook facilitates internal coordination, making digital literacy essential alongside hands-on grocery duties.

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