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Natural Grocers

Grocery/Bulk Assistant

Company : Natural Grocers

Location : Tulsa, OK, 74135

Job Type : Full Time

Date Posted : 14 January 2026

Salary Range

USD $18.00/Hr. -

Overview

The Job in a Nutshell:The Grocery/Bulk Assistant is responsible for assisting the Grocery/Bulk Manager in the successful operation and profitability of the Grocery/Bulk department. Applications are accepted by the date below, which may be updated if the hiring timeline is extended.12/03/2025

Responsibilities

Main Ingredients:

  • Providing World Class Customer Service as a number one priority.
  • Exemplifying integrity, responsibility, and excellence and adhering to all policies.
  • Creating inviting, full and shoppable departments.
  • Assisting the grocery/bulk department manager in ordering for the grocery and bulk departments and maintaining accurate inventory levels.
  • Assisting the grocery/bulk department manager in managing margin, COGs and overall department profitability including minimizing shrink and maximizing effective purchasing.
  • Ensuring all in-stock products/conditions meet company standards.
  • Offering and following up on special orders.
  • Merchandising shelves, endcaps and dynamic displays.
  • Assisting in managing as well as participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
  • Assisting in training and monitoring of department personnel including assigning and following up on tasks.
  • Conducting active and passive demos.
  • Working with the department manager to address performance issues within the department.
  • Supporting store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities.
  • Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.
  • Maintaining the safety and security of customers and employees.
  • Answering customer questions per company standards and policies, including the use of Health Supportive statements and/or statements of nutritional support.
  • Continually increasing product knowledge.
  • Using SAP and inventory management software, emailing and utilizing other IS programs as needed.
  • Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.
  • This position has limited Manager on Duty but is never intended to be the overall Manager on Duty for the store.
  • Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.

    Qualifications

    Recipe for Success:

  • High School diploma, GED or equivalent preferred.
  • 1 year of experience in grocery or retail environment preferred; natural foods background is a plus.
  • 1 year of experience supervising others preferred.
  • Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
  • Ability to manage changing priorities and to stay focused with the task at hand.
  • Possess a sense of urgency in the completion of tasks. Possess excellent customer service skills.
  • Highly organized with great attention to detail.
  • Ability to take direction and follow through.
  • Must be cashier trained and able to count currency.
  • Proficient in MS Word, Excel and Outlook
  • This job description is not an employment contract.  It does not guarantee a job or that the above listed duties are the limit of responsibilities.  The job and job description are subject to change with and without notice.  Employees are required to accomplish any and all tasks assigned to them by their Manager and/or other Store Support Center manager that might not be listed in this job description.

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    Frequently asked questions

    In Tulsa, certifications like Food Safety Manager or ServSafe are highly regarded for Grocery/Bulk Assistants. These credentials demonstrate compliance with health standards and enhance trustworthiness when handling bulk and perishable items, aligning with local food safety regulations and employer expectations.

    Tulsa's grocery sector shows steady demand for assistants skilled in bulk and grocery operations. While competition exists due to the area's growing retail industry, candidates with customer service experience and inventory management skills tend to stand out, especially in natural food stores like Natural Grocers.

    Managing shrinkage and maintaining accurate inventory are common hurdles in bulk departments. Handling customer queries about product sourcing and nutrition also requires detailed knowledge, making adaptability and attention to detail essential for success in a Grocery/Bulk Assistant position.

    Starting in this role can lead to supervisory positions within grocery or bulk departments. Gaining expertise in inventory control, merchandising, and customer relations often opens paths to assistant manager or department manager roles, especially in health-focused retailers.

    Natural Grocers expects Grocery/Bulk Assistants to actively support department profitability and customer satisfaction. Assistants collaborate closely with managers on ordering, merchandising, and staff training, ensuring the bulk sections reflect the company's commitment to quality and service.

    Yes, Natural Grocers provides ongoing training including food safety certification updates, product knowledge sessions, and customer service workshops. This investment helps Grocery/Bulk Assistants develop skills critical for managing inventory, handling bulk products, and supporting store goals.

    Natural Grocers offers around $18.00 per hour for Grocery/Bulk Assistants in Tulsa. This competitive pay reflects the specialized skills required, including inventory management, customer service, and cashier duties, making it an attractive option within the local grocery sector.

    Beyond stocking and cashiering, strong organizational skills, the ability to manage inventory accuracy, and effective communication with customers about health and nutrition are key. Proficiency in software like SAP and Microsoft Office also enhances efficiency in this role.

    Grocery/Bulk roles focus more on precise inventory control, merchandising bulk products, and assisting with department profitability, unlike general clerk jobs which may involve broader stocking or checkout duties. The position demands a keen eye for product rotation and shrink minimization.

    Tulsa's community-oriented culture emphasizes customer relationships and personalized service, which Natural Grocers embraces. Grocery assistants often engage in educating customers on natural and bulk foods, fostering a collaborative and health-conscious work environment unique to the region.

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