Operations Supervisor

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Operations Supervisor supervises and coordinates event setup activities and operations for the facility and provides responsible staff assistance to the Director of Event Operations.

This role will pay an hourly rate between $18.00 to $20.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until December 31, 2025.

About the Venue

Located in historic downtown Provo, Utah the Utah Valley Convention Center opened its doors in 2012 as the premiere meeting space in Utah County. The UVCC boasts the perfect blend of modern architecture, flexible meeting space, and breathtaking interior and exterior views of the nearby Wasatch Mountains. This combined with its functional floor plan makes it the perfect venue to host any event.

Responsibilities

Supervision and Leadership:

• Lead and supervise the Operations Crew during event set-up and take-down.
• Delegate tasks to crew members and ensure they are completed accurately and on time.
• Provide training and guidance to new crew members.

Event Coordination:

• Review event specifications and floor plans to ensure proper set-up.
• Coordinate with event organizers and other departments to address specific requirements and resolve any issues.
• Ensure all equipment, such as tables, chairs, stages, pipe and drape are set up according to the event plan.

Quality Control:

• Inspect completed set-ups to ensure they meet the required standards and client specifications.
• Monitor event spaces during events to ensure everything is functioning correctly and address any issues promptly.
• Oversee the takedown process and ensure all equipment is properly stored and the venue is returned to its original condition.

Logistics and Inventory Management:

• Manage the inventory of event supplies and equipment, ensuring everything is accounted for and in good condition.
• Coordinate with the Operations Manager to order necessary supplies and manage stock levels.

Health and Safety:

• Ensure all safety protocols are followed during set-up and takedown activities.
• Conduct regular safety briefings with the Operations Crew.
• Report any safety concerns or incidents to the Operations Manager.

Administrative Duties:

• Maintain accurate records of set-up and takedown activities.
• Assist the Operations Manager in scheduling crew members and planning event logistics.
• Provide feedback and performance evaluations for the Operations Crew.
• Perform other duties as assigned

Qualifications

• Bilingual skills in English and Spanish is a plus
• Must have the ability to work long hours, nights, weekends, and holidays
• Must have a demonstrated ability to function in a fast paced, high-pressure environment and possess superior interpersonal and communication skills
• Must be self-motivated and have excellent organizational skills
• High school diploma (or equivalent)
• Minimum of (2) years experience in an operations position in an Arena, Convention Center or Public Assembly Facility including set-up/housekeeping, event coordination or related field

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.