Risevoic
Receptionist
Company : Roche Bros.
Location : Lynn, MA, 01904
Job Type : Full Time / Part Time
Date Posted : 23 December 2025
Overview
Prepare food and display product in the department in a careful, clean, neat, and expedient manner ensuring that all product is fresh, rotated, and well-stocked for customers while maintaining great customer service.
Minimum Qualifications
- Must be 18 years of age.
- Must be able to read, write, speak, and understand English, with the ability to follow instructions.
- Ability to work a schedule based on the business needs of the store location.
- Authorized to work within the U.S.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
- Commit to the “Golden Rule” and work with other associates to build a strong deli team.
- Provide continuous attention to customers’ needs at the service counter.
- Offer product suggestions.
- Process merchandise according to production guidelines and follow established sanitation standards.
- Slice meats and cheeses.
- Prepare and wrap cheeses, sandwiches, and other deli related products.
- Stock display cases and rotate all products to ensure date control.
- Unload deliveries and store product in designated area.
- Monitor/maintain the cooler, freezer, equipment, and work area to the sanitation standards of the company.
- Practice the “Cleaner’s Creed” and proper sanitation procedures.
- Ensure sales and work area are swept and wiped clean, orderly, free from safety hazards, and report hazards to management. Operate and clean department equipment and tools.
- Exercise proper safety practices when lifting or moving product or using equipment.
Secondary Job Functions:
- Restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Keep display cases, cooler and freezer organized and clean; clean walls, fans, drains, and equipment.
- Present favorable impression in dress, personal hygiene and business attitude.
- Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
- Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
- Other duties as assigned by management.
Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Crawling.
0% (N) Never
Sitting, pushing and pulling up to 250 lbs, climbing up to 8 feet, kneeling, and crouching.
1-33% (O) Occasionally
Carrying and lifting up to 50 lbs, bending, balancing, stooping, and reaching at waist or overhead.
34-66% (F) Frequently
Standing and walking on a title or concrete floor, handling, fingering, feeling, talking, seeing, hearing, and smelling.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Loud noise, cluttered floor surface, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, and sprays, and hazardous cleaning solutions.
1-33% (O) Occasionally
Twisting of back and neck, slippery floor surface, and contact with sharp objects.
34-66% (F) Frequently
Hazardous equipment (mechanical moving parts).
67-100% (C) Continuously
Machines, tools, and equipment utilized:
Slicer, case cutter, kitchen utensils, electronic scales, shrink film wrapper, steamer, pricing gun, compactor, sink, cooler, freezer, and approved cleaning supplies.
Repetitive Action:
Continuous movement of entire body.
Working Conditions: Working environment is inside and possibly outside within cold temperatures that may be wet.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.40 - $20.10 per hour.
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Frequently asked questions
At Roche Bros. Lynn, the receptionist role uniquely blends customer service with deli product preparation and sanitation tasks, unlike standard office receptionists focused primarily on administrative duties. This position demands both interpersonal skills and hands-on work with food items, ensuring a fresh, well-stocked display for customers.
Successful receptionists in grocery settings must multitask between customer engagement, food handling, and maintaining cleanliness. Strong communication, attention to detail in product rotation, and adherence to safety protocols are critical, along with the flexibility to adapt to varying store schedules.
Daily tasks include greeting customers, offering product suggestions, slicing meats and cheeses, managing inventory rotation, and sanitizing workspaces. The receptionist also handles deliveries and ensures compliance with health standards, balancing both service and operational responsibilities.
Lynn's job market features competitive hourly wages for receptionists, with pay ranging from $15.40 to $20.10 at Roche Bros. The city’s colder climate can affect workplace conditions, especially for departments exposed to cooler temperatures. Local demand for skilled receptionists remains steady, influenced by the area's retail and healthcare sectors.
While no formal certification is mandated for receptionists in Lynn, familiarity with food safety and sanitation standards benefits candidates, especially in grocery environments. Being authorized to work in the U.S. and proficient in English are mandatory, aligning with Massachusetts employment guidelines.
Roche Bros. maintains a moderate hiring pace, valuing teamwork and customer service skills, which can give applicants a distinct advantage. The company culture emphasizes respect and safety, setting it apart in Lynn’s retail job market, where many employers compete for candidates with similar skill sets.
Roche Bros. prioritizes candidates who embody the ‘golden rule,’ fostering strong team dynamics within deli operations. They expect receptionists to be proactive in maintaining sanitation, safety, and product quality, blending customer service excellence with hands-on department support.
This role can serve as a gateway to broader retail or customer service careers within Roche Bros., especially for those interested in food service or management tracks. Onboarding includes e-learnings that build foundational skills, with potential for growth as experience and responsibilities expand.
The position offers a competitive wage between $15.40 and $20.10 per hour, reflecting Massachusetts’ pay transparency standards. This range aligns well with similar retail receptionist roles in Lynn, providing solid compensation for entry-level and experienced candidates alike.