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Shriners Children's Florida

Medical Assistant

Company : Shriners Children's Florida

Location : Springfield, MA, 01104

Job Type : Full Time

Date Posted : 11 January 2026

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

All employees are eligible for medical coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected. Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

Job Overview

Shriners Children's has an opportunity for a Certified Medical Assistant to join our team. The position is day shift, Monday - Friday.  

The pay range for this position is $19.69 hourly to $26.78 hourly. Compensation is determined based on years of experience and department equity.

Responsibilities

Under the leadership of the Outpatient Department Manager and the indirect supervision of Physicians/APPs, the Certified Medical Assistant (CMA) assists with the delivery of patient care in the clinic by maintaining clinic flow, obtains routine clinical information on patients/family, provides physical care of the patients, procures and maintains par levels of clinic supplies, and provides light clerical assistance.

Additional Certified Medical Assistant (CMA) tasks include:

  • Transcribing of delegated orders into the EMR
  • Casting/splint application, maintenance guidance and removal
  • Obtaining specimens, including performing venipuncture

Qualifications

  • Basic Life Support (BLS) 
  • Certified Medical Assistant (CMA) - by Certification by the American Association for Medical Assistants
  • Three years' experience as a Medical Assistant
  • National Board for Certification of Orthopedic Technology required in 12 months 
  • Certified Phlebotomy Technician within 12 months

Preferred:

  • Associate's degree
  • Two years' pediatric care experience

Shriners Children’s is an EOE/Drug-Free, Smoke-Free Workplace. 

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Frequently asked questions

In Springfield, having a Certified Medical Assistant (CMA) credential from the American Association of Medical Assistants is crucial. Additionally, Basic Life Support (BLS) certification and obtaining phlebotomy technician credentials within the first year can significantly boost job prospects in local pediatric clinics.

Medical assistants in Springfield often coordinate closely with outpatient department managers and physicians to streamline patient check-ins, prepare clinical information, and maintain supply levels, ensuring smooth clinic operations even during peak times. This proactive approach minimizes wait times and enhances patient care quality.

Starting as a certified medical assistant, gaining experience in pediatric care can open doors to advanced roles like orthopedic technology certification or specialized phlebotomy. Many progress to leadership positions within outpatient clinics or pursue further education to become physician assistants.

Yes, Shriners Children's Florida emphasizes multi-disciplinary education and innovation, so medical assistants may engage in specialized tasks like casting and splint application, beyond standard clinical duties, reflecting the organization's commitment to pediatric orthopedic care.

Shriners Children's Florida offers tuition reimbursement and encourages certification achievements such as the National Board for Certification of Orthopedic Technology and phlebotomy credentials, fostering ongoing professional development aligned with their patient-centered care philosophy.

Certified medical assistants in Springfield typically earn between $19.69 and $26.78 per hour, with compensation influenced by experience and departmental equity, particularly in pediatric specialty clinics like those affiliated with Shriners Children's Florida.

Springfield's growing healthcare sector and recognition of pediatric specialty care increase demand for certified medical assistants, especially those with pediatric experience and certifications. The region values versatile candidates who can support multidisciplinary teams in outpatient environments.

Springfield offers competitive opportunities for medical assistants skilled in phlebotomy, with a moderate candidate pool relative to larger metro areas like Boston. This balance creates promising openings for professionals aiming to specialize in pediatric outpatient care.

Expect responsibilities such as patient vital sign collection, EMR order transcription, specimen collection including venipuncture, and assisting with casting or splint application. These tasks support efficient clinic flow and deliver comprehensive pediatric care.

The organization fosters a respectful, collaborative environment emphasizing integrity and innovation. Day-shift medical assistants benefit from supportive leadership, access to continuous learning, and a team approach that prioritizes quality patient care and professional resilience.

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