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Omni Amelia Island Resort

AM Public Area/Lobby Attendant

Company : Omni Amelia Island Resort

Location : Atlanta, GA, 30339

Job Type : Full Time / Part Time

Date Posted : 31 December 2025

Location

Serving as a cornerstone of northern Atlanta’s newest mixed-used community, the Omni Hotel at The Battery Atlanta is the official  hotel of the Atlanta Braves and located within steps of SunTrust Park as well as premier office space, the Coca-Cola Roxy music venue and a variety of shopping and dining.

Our luxury hotel features 16 floors with 264 rooms including 28 suites, over 20,000 square feet of meeting space and can accommodate business travelers, families on vacation and everyone in-between. Redefining "live, work, play," we are a proud "play, work, stay" destination and seek to provide an unforgettable experience enhanced by our hotel's elevated pool deck in addition to our Lobby Bar and hotel restaurant.

Job Description

To service and maintain the cleanliness of all public areas including public an associate restrooms, lobbies and executive offices in accordance with Omni Standards.

Responsibilities

  • To ensure that the hotel lobbies are serviced throughout the day.
  • To service all public restrooms in lobby, lower lobby, and pool areas.
  • To service the executive offices.
  • Services both men's and ladies associate locker rooms.
  • To service lobby and lower lobby pre-function space.
  • Keep lobby balconies neat and clean at all times.
  • Ensure main guest entrance is neat and clean at all times.
  • Ensure all floral arrangements and plants are neat with no debris in the planters.
  • Ensure all ash urns throughout property are neat and clean at all times.
  • Ensure water fountain and phone stations are maintained neat and clean at all times.
  • To service guest and associate elevators.
  • To ensure that hotel, guest and associates are maintained in a safe and secure environment.
  • Complete any special projects that might be assigned.
  • Report any maintenance issues or any concerns.

Qualifications

  • Able to maintain a 4- diamond level of service.
  • Able to work with Management on special projects.
  • Able to work in a fast paced environment.
  • Maintain a professional business appearance, attitude, and performance
  • Must be able to work a variety of shifts, including weekends and holidays.
  • Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Requires repetitive motion.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

   

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Frequently asked questions

This position focuses on maintaining pristine public spaces in a luxury environment, requiring attention to detail and guest interaction skills, unlike back-of-house roles. Atlanta’s hospitality industry is vibrant, so this job demands adaptability to high guest volume and varied events, making it a dynamic entry point for hospitality careers.

Starting as a lobby attendant offers exposure to guest services and operational standards, which can lead to supervisory roles in housekeeping or front desk. Atlanta's hotel market encourages internal promotion, especially for those who excel in guest satisfaction and demonstrate reliability in fast-paced settings.

The role requires stamina for extended periods of standing and walking, plus the ability to lift or move items up to 50 pounds. These demands ensure the attendant can manage cleaning tasks efficiently across multiple hotel zones, maintaining the high standards expected at a luxury resort.

Proximity to a major sports venue means fluctuating guest volumes, especially on game days, requiring agility in addressing cleanliness and guest flow rapidly. This environment demands excellent time management and responsiveness to maintain the hotel's upscale ambiance despite high traffic.

Atlanta's hospitality sector is growing, increasing demand for public area attendants. Omni Amelia Island Resort stands out through its luxury branding and emphasis on a four-diamond level service, offering attendants a chance to work in a prestigious setting with opportunities for skill development.

Yes, Omni emphasizes maintaining a high-quality guest experience, offering targeted training on cleanliness protocols and guest interaction. Attendants benefit from a structured environment that supports excellence and encourages collaboration on special projects, enhancing professional growth.

In Atlanta, public area attendants typically earn between $11 and $15 per hour, reflecting regional living costs and industry standards. Omni Amelia Island Resort likely offers competitive wages within this range, complemented by potential benefits aligned with luxury hotel employment.

Some assume the role is limited to cleaning, but it also involves maintaining safety and guest satisfaction through attentive service in public spaces, including executive offices and guest elevators. The position demands multitasking and upholding a polished hotel image consistently.

The resort fosters a 'play, work, stay' atmosphere, blending professionalism with a vibrant community feel. Attendants engage with diverse guests and colleagues, benefiting from a lively workplace near entertainment hubs, which enriches their hospitality skills and job satisfaction.

This role uniquely combines high-end service standards with the dynamic setting of a mixed-use community adjacent to major attractions. The emphasis on maintaining a four-diamond environment and involvement in special projects provides a richer, more varied work experience.

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