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Room Attendant
Company : Highgate
Location : Atlanta, GA, 30303
Job Type : Part Time
Date Posted : 29 December 2025
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Residence Inn Atlanta Downtown
134 Peachtree St., NWAtlanta, GA 30303Overview
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Frequently asked questions
Room Attendants in Atlanta often engage in tasks requiring lifting up to 50 pounds and standing throughout shifts. The role demands stamina and physical strength to manage cleaning, restocking, and guest service efficiently within fast-paced hotel environments.
Strong communication, attention to detail, and the ability to manage cleaning supplies systematically improve prospects. Experience in hospitality and familiarity with cleaning protocols are highly valued for housekeeping roles in Atlanta’s competitive market.
Many Room Attendants progress into supervisory or management roles within housekeeping or broader hotel operations, gaining valuable leadership and operational skills. Continuous learning and consistent performance can open doors to higher-paying positions in hospitality.
Highgate emphasizes innovation and digital tools in hospitality management, providing Room Attendants exposure to industry-leading revenue management systems and a diverse hotel portfolio. This environment fosters growth through contemporary brand experiences uncommon in some traditional hotel chains.
Highgate ensures Room Attendants have access to quality supplies and clear communication channels with supervisors, enabling swift resolution of maintenance issues and lost items. The company’s focus on attentive service helps staff deliver a welcoming atmosphere consistently.
Room Attendants in Atlanta typically earn around $12 to $15 per hour, reflecting local living costs and hospitality demand. This range aligns moderately with national averages, though wages may vary based on hotel brand prestige and individual experience.
Downtown Atlanta’s bustling tourism and business hubs fuel steady demand for Room Attendants, but competition remains moderate due to numerous hospitality venues. Proximity to major hotels like Residence Inn enhances opportunities but requires readiness for fast-paced environments.
Staff may encounter sudden maintenance issues, last-minute guest requests, or supply shortages requiring quick adaptability. Working under time constraints to uphold cleanliness standards while ensuring guest comfort demands both physical endurance and problem-solving skills.
While formal experience is beneficial, many hotels in Atlanta also consider candidates demonstrating reliability, physical capability, and strong interpersonal skills. Entry-level applicants showing eagerness and adaptability can successfully enter the field with proper training.
Certifications in hospitality housekeeping, safety protocols, and customer service from local vocational schools or community colleges can strengthen resumes. Atlanta’s hospitality sector values candidates who invest in skill development aligned with industry standards.