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House Attendant
Company : Highgate
Location : Atlanta, GA, 30303
Job Type : Full Time / Part Time
Date Posted : 7 January 2026
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Residence Inn Atlanta Downtown
134 Peachtree St., NWAtlanta, GA 30303Overview
The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).
Responsibilities
- Buff marble floors daily according to hotel standards.
- Shampoo carpets in the public areas according to hotel standards.
- Shampoo furniture as needed.
- Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
- Handle items for "Lost and Found" according to hotel standards.
- Clean guestrooms as needed.
- Have knowledge of and assist in all emergency procedures.
- Maintain hotel equipment in proper working order.
- Maintain storage of hotel equipment in proper area.
- Complete special projects as assigned by the Housekeeping Manager.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Atlanta, GA
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Frequently asked questions
House Attendant roles in Atlanta often require lifting objects up to 100 pounds and standing for entire shifts. This physical effort is essential for maintaining hotel standards, including handling luggage and cleaning tasks. Candidates should be prepared for an active work environment to meet these requirements.
Effective communication, attention to detail, and stamina set top House Attendants apart. Being courteous while assisting guests and managing cleaning protocols efficiently contributes to excellent guest satisfaction, especially in busy hospitality settings like Atlanta’s downtown hotels.
While a high school diploma suffices for most positions, previous hospitality experience or training in cleaning standards can improve your profile. Certifications related to safety, chemical handling, or customer service are valued by employers in the Atlanta hotel market.
Highgate emphasizes innovative hospitality management and uses advanced revenue tools, so House Attendants here support a premium guest experience. The company’s global portfolio means staff benefit from structured training and exposure to diverse hotel environments.
Apart from standard cleaning duties, Highgate’s House Attendants may assist with express checkouts and manage lost-and-found items meticulously. This role blends traditional upkeep with guest service, reflecting the brand’s focus on comprehensive hospitality.
House Attendants in Atlanta typically earn hourly wages ranging from $11 to $15, influenced by experience and hotel prestige. This rate aligns with regional living costs and remains competitive within the Southeastern hospitality sector.
Navigating traffic during peak hours can impact punctuality, so many attendants rely on public transit or carpooling. Proximity to Peachtree Street offers access to various transport options, but planning ahead is essential for consistent attendance.
The Atlanta hotel industry is rebounding with increased travel, creating steady openings for House Attendants. However, competition remains due to the city’s large hospitality workforce, so relevant experience and flexibility can improve hiring prospects.
Daily duties include buffing marble floors, shampooing carpets and furniture, and assisting guests with luggage. This blend of maintenance and guest interaction ensures public spaces and rooms meet elevated cleanliness and service standards.
Highgate values candidates who demonstrate reliability, physical endurance, and strong interpersonal skills. The ability to communicate clearly and work courteously with guests and team members is crucial for thriving in their hospitality culture.