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Server | Part-Time | Cross Insurance Arena
Company : SPECTRA
Location : Portland, ME, 04101
Job Type : Part Time
Date Posted : 12 January 2026
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Server will provide ultimate hospitality for guests in a fast-paced, high volume environment.
This role will pay an hourly rate of $15.50-$18.50 and is tip eligible
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until December 12, 2025.
About the Venue
This position is based at the Cross Insurance Arena in the heart of downtown Portland, Maine. Hosting 120+ sporting and entertainment events a year, including 36 home games for our primary ECHL tenant team the Maine Mariners. Our arena’s events and the surrounding restaurants, nightlife, and shopping are sure to provide a true New England experience.
Responsibilities
- Maintains knowledge of the menu and any special items being offered in all premium areas.
- Provides quick, attentive, friendly and professional service to guests and is able to communicate clearly with all customers.
- Ensures that food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer.
- Ensures neat presentation of all ordered items, with no spill-over.
- Pre-buses party areas and full buses when necessary during peak periods.
- Maintains availability to work during many peak periods.
- Stocks beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc).
- Maintains high responsiveness to customer desires and requests.
- Maintains a professional and clean appearance.
- Communicates with wait staff, bus persons, bartenders, supervisors, and kitchen staff in order to improve communication and coordination so that patrons may be impressed by their dining experience.
- Builds and maintains knowledge regarding bar and food menu offerings so that patron questions may be accurately answered
- All other tasks as assigned by Director of Food and Beverage and/or Concessions Manager
Qualifications
- Experience working in a fast-paced, high volume environment preferred
- Must have a High School Diploma, G.E.D. or related Food Service Job Experience.
- Must acquire and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings.
- Ability to work in a team-oriented, fast-paced, event-driven environment.
- Ability to communicate with employees, co-workers, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Frequently asked questions
Portland's hospitality scene is bustling, especially at prime venues like Cross Insurance Arena. Server positions here attract many applicants due to the lively event schedule and part-time flexibility, so having prior fast-paced service experience can give candidates a competitive edge.
In Portland, ME, venues often prioritize candidates holding valid food handler permits and alcohol awareness certifications. These credentials demonstrate compliance with local regulations and readiness to handle high-volume event environments professionally.
Success hinges on mastering quick, accurate order delivery amid crowds, excellent communication with kitchen and bar teams, and staying calm under pressure. Familiarity with event pacing and menu knowledge ensures guests receive top-tier hospitality throughout games.
Absolutely, part-time server jobs here offer foundational experience in customer service, team coordination, and fast-paced environments. These skills are highly transferable and valued in hospitality management, making it a strong career launchpad.
Servers juggle greeting guests, memorizing menu specials, quickly relaying orders to kitchen staff, and maintaining cleanliness of dining areas. They also manage stocking beverage stations and collaborating with bartenders, ensuring seamless service during high-traffic events.
SPECTRA fosters a collaborative work culture emphasizing training, certification assistance, and inclusive teamwork. Part-time servers are encouraged to build expertise in hospitality services, with opportunities for skill enhancement and potential advancement within the Oak View Group network.
Hourly wages for part-time servers at Cross Insurance Arena range from $15.50 to $18.50, with additional tip income. This competitive pay aligns with Portland’s local hospitality market, rewarding attentive and efficient service during events.
Yes, even in part-time roles at Cross Insurance Arena, employees have access to a 401(k) savings plan with matching contributions. This benefit highlights SPECTRA’s commitment to supporting financial wellness for part-time team members.
The event-driven schedule and peak-period demands at Cross Insurance Arena provide flexible shifts ideal for individuals managing education or additional employment. However, readiness to work evenings and weekends during events is essential.
SPECTRA's Cross Insurance Arena blends high-volume event hospitality with a community-driven New England atmosphere. Unlike typical restaurants, servers interact with diverse crowds during sports and concerts, requiring adaptability and enthusiasm unique to live entertainment settings.