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Event Staff|Part-time| Cross Insurance Center
Company : Dallas Convention Center
Location : Bangor, ME, 04401
Job Type : Part Time
Date Posted : 4 January 2026
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
As a member of the Guest Services Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere.
This role will pay an hourly wage of $15.50.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
Responsibilities
- When gates open, welcome our fans with a great smile and helpful attitude
- Scan event tickets ensuring that the proper ticket is being used to gain entry
- Assist fans in locating their ticketed seats
- Being alert and proactive to potential hazards and reporting incidents when they occur
- Monitor your assigned area for issues and opportunities to make lasting memories for our fans
- Respond to all guest concerns/complaints promptly and in a professional manner
- Assist guests in ADA accessible seating sections
- Enforce all building policies and procedures to ensure a safe environment for all guests
- Manage the foot traffic flow of large crowds
- Check identification of guests to verify age requirements for purchase of alcohol.
- Be knowledgeable about arena emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency.
Qualifications
- Experience in a hospitality or entertainment environment is preferred
- You must love working with and helping people.
- Ability to stand for long periods of time.
- You must be able to maintain a POSITIVE attitude while handling difficult situations.
- Flexible schedule: Availability to work most home basketball games. Weekend availability is needed.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Frequently asked questions
Part-time event staff positions at Cross Insurance Center offer a flexible schedule with competitive hourly wages around $15.50, ideal for students or those seeking supplemental income. Compared to other venues, this role emphasizes guest interaction and safety in a high-energy environment, making it distinct within Bangor’s event job market.
Even as a part-time event staff member, gaining experience at prominent venues like Cross Insurance Center can open doors to supervisory or coordination roles. Bangor’s growing event industry values hands-on experience, so starting here can lead to expanded responsibilities or full-time event management positions.
Strong communication, crowd management, and problem-solving skills are crucial. Familiarity with ticket scanning technology and ADA compliance awareness enhance your effectiveness. Being adaptable and maintaining a positive attitude during busy events will help you thrive in this role.
Yes, part-time event staff at Cross Insurance Center through Dallas Convention Center enjoy benefits like a 401(k) savings plan with matching contributions. These perks are especially valuable for part-time workers seeking financial security while balancing other commitments.
Dallas Convention Center’s approach combines premium hospitality with a strong focus on inclusivity and guest experience. Working here means engaging with diverse audiences in a world-class arena, offering a dynamic environment distinct from typical event staffing jobs in the region.
Bangor’s event staff positions attract many candidates due to the part-time flexibility and event variety. However, Cross Insurance Center’s reputation for quality guest services means that candidates with strong hospitality backgrounds and availability for weekend games have a competitive edge.
Bangor’s compact layout makes commuting to Cross Insurance Center manageable by car or public transit. However, parking availability during major events can be limited, so planning ahead or carpooling is advisable for on-time arrivals during busy game days or concerts.
An hourly wage of $15.50 aligns well with Bangor’s event staffing market, reflecting local living costs and venue prestige. Factors like event type, required responsibilities, and experience can influence pay, but this rate offers solid compensation for part-time roles.
Cross Insurance Center’s part-time roles heavily focus on weekend home basketball games and other events, requiring flexible schedules. This setup suits individuals looking for predictable weekend work with occasional evening shifts, common in event staffing opportunities nearby.
Staff receive detailed briefing on venue emergency evacuation plans and crowd management protocols, ensuring they can assist guests swiftly and calmly during incidents. This focus on safety training distinguishes Dallas Convention Center’s staffing approach, enhancing guest and employee security.