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Covenant Health

HUC II

Company : Covenant Health

Location : Knoxville, TN, 37916

Job Type : Full Time

Date Posted : 14 January 2026

Overview

Health Unit Coordinator, Nephrology Unit

Full Time, 72 Hours Per Pay Period, Night Shift

Fort Sanders Regional Overview:

Fort Sanders Regional Medical Center is a 444-bed hospital recognized for pairing clinical expertise with advanced medical technology to deliver exceptional care. As a Joint Commission Comprehensive Stroke Center, we provide leading-edge treatment for stroke recovery. Our facility also offers specialized services in bariatric surgery, robotic surgery, minimally invasive spine procedures, and advanced orthopedic care.

Fort Sanders Regional is part of Covenant Health, East Tennessee’s largest nonprofit health system and a Becker’s “Top 150 Places to Work in Healthcare.” Covenant Health includes nine hospitals and nearly 150 service locations, offering employees a comprehensive benefits package with tuition reimbursement, student loan assistance, certification bonuses, and leadership development programs.

Position Summary:

Provide clerical and secretarial services to the nursing unit.

Recruiter: Jennifer Gordon || apply@covhlth.com

Responsibilities

  • Performs clerical duties related to procedures such as admission, discharge, transfer, and death.
  • Ensures STAT orders are brought to the attention of licensed nursing personnel.
  • Transcribes physician’s orders accurately and in a timely manner and notifies consults as ordered.
  • Requisitions supplies and equipment, maintenance and repair services, and prepares related forms. Keeps unit stock and equipment inventories at appropriate levels.
  • Answers telephone and intercoms; relays and documents messages. Helps to ensure that follow-up to patients request is timely.
  • Assists physicians in obtaining reports from lab, radiology, etc.
  • Schedules patient tests, diagnostic procedures, and doctors appointments for patients as requested.
  • Organizes patient charts in proper sequence. Labels and replenishes all necessary forms.
  • Employ all established infection control policies including standard precautions, transmission based isolation precautions, OSHA standards, safety measures and proper body mechanics in performance of job.
  • Act as preceptor to HUC I.
  • If not a CNA, must demonstrate competency as a Patient Care Assistant by completing the Patient Care Assistant training class within Covenant. Must also have six or more (6+) months of full time work in a HUC I role.
  • Obtains patient records from other facilities.
  • Manages patient flow via flowboard if applicable.
  • Assures appropriate discharge disposition in electronic medical records
  • Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
  • Performs other duties as assigned.

Qualifications

Minimum Education:           

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a HS diploma or GED.

Minimum Experience:         

Must be a CNA, MA, or EMT at the time of hire or be a HUC I, PCA, CNA, MA, or EMT with six or more (6+) months of experience at a Covenant Health facility and complete the Covenant Health’s Patient Care Assistant training protocol OR For HUC II working in Cardiac Areas- completion of Apex modules 1-6 and/or telemetry class completed prior to hire or placement in a HUC II role.

Licensure Requirement:         

External new hires must have CNA, MA, or EMT Certification.

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Frequently asked questions

In Knoxville, a HUC II typically handles more advanced clerical tasks like managing electronic medical records for discharge and coordinating cardiac telemetry duties, unlike HUC I roles which focus on basic unit support. This progression reflects increased responsibility and requires specific certifications, especially in cardiac care.

CNA, MA, or EMT certifications are highly preferred for HUC II roles at Covenant Health, particularly with added completion of Apex modules 1-6 or telemetry classes if assigned to cardiac units. These credentials ensure proficiency in patient coordination and medical order transcriptions essential in Knoxville's healthcare setting.

Starting as a HUC II in nephrology offers exposure to specialized clinical coordination, potentially paving the way for roles in healthcare administration or patient care leadership. Continuous skill development and certifications at Covenant Health enhance promotion opportunities within East Tennessee’s healthcare system.

Knoxville’s healthcare market shows steady demand for HUC II professionals, driven by its large nonprofit systems like Covenant Health. Compared to smaller towns, candidates here face more competition but benefit from broader training programs and benefits, creating a competitive yet rewarding environment.

Given Fort Sanders Regional’s urban location in Knoxville, prospective HUC II employees often rely on public transit, rideshares, or nearby parking facilities. Knoxville’s moderate traffic and access to bus routes make daily commutes manageable for healthcare staff working night shifts.

Covenant Health enriches HUC II roles by offering tuition reimbursement, certification bonuses, and leadership development programs. These incentives, combined with structured night shifts and comprehensive benefits, foster career advancement and a balanced lifestyle for Knoxville healthcare workers.

HUC II professionals in Knoxville typically earn between $38,000 and $46,000 annually, reflecting regional cost of living and healthcare industry standards. Covenant Health’s competitive pay aligns with local market rates, factoring in shift differentials and certification-based bonuses.

Electronic medical records streamline patient flow management for HUC II staff, facilitating timely document updates and discharge coordination. At Covenant Health, this digital system enhances accuracy in order transcription and interdepartmental communication, critical for night shift efficiency.

Managing patient flow often involves balancing urgent requests with scheduled procedures, especially during night shifts. Effective prioritization, clear communication with nursing personnel, and familiarity with flowboard tools help HUC IIs mitigate delays and maintain smooth unit operations.

Yes, Covenant Health requires completion of Apex modules 1-6 and telemetry classes prior to placement in cardiac-related HUC II roles. This specialized training prepares coordinators with the skills necessary to handle complex cardiac unit protocols within Knoxville’s healthcare environment.

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