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Customer Support Specialist
Company : KJ's Market
Location : Florence, SC, 29501
Job Type : Full Time / Part Time
Date Posted : 24 December 2025
Overview
Are you looking for PT work with flexibility? Join IGA Market and see why we’re not like other grocery stores. In addition to being part of a family-owned and growing company, we offer weekly pay, flexible schedules, and excellent benefits including a 401K and Pension Plan, tuition assistance and more! We Create Smiles!
Responsibilities
1. Provides polite, friendly greetings and interactions with all guests. 2. Prepares produce for display on the sales floor. 3. Stocks, prices, rotates, and places product on produce displays according to Floco Foods standards. 4. Maintains freshness and quality of produce product for sale. 5. Assists with unloading of product upon delivery. 6. Provides guests service with product knowledge, preparation, and product weighing. 7. Maintains sanitation standards in the backroom, cooler and sales area. 8. Communicate guests requests to management. 9. Communicate temperature breakdowns to management. 10. Performs front-end duties to ensure “no noticeable wait.”11. Perform all other duties as assigned by management.
Qualifications
1. Friendly, outgoing personality. 2. Ability to work well with others. 3. Ability to lift 50 lbs. regularly and 25 lbs. constantly. 4. Ability to read and understand information and direction. 5. Effective communication and guests service skills. 6. Ability to bend, kneel and stand for extended periods of time. 7. Must be at least 18 years old.
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Ladson, SC
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Frequently asked questions
Handling produce and assisting with deliveries means being able to lift up to 50 lbs regularly and staying active on your feet. This physical stamina supports tasks like stocking and maintaining product freshness, which are essential for success in this role at KJ's Market.
Florence's local market values part-time roles that offer flexibility without compromising service quality. Specialists often coordinate shifts to maintain friendly, prompt guest interactions, ensuring smooth operations during peak hours and quieter times alike.
Starting as a Customer Support Specialist can open doors to supervisory or customer relations management roles. Gaining product knowledge and honing communication skills here can build a foundation for broader customer experience or operations positions within grocery retail.
While KJ's Market emphasizes hands-on product handling, familiarity with point-of-sale systems and inventory management tools can enhance efficiency. Knowing these aids in tracking product freshness and managing guest transactions seamlessly.
KJ's Market stands out by offering weekly pay, pension plans, and tuition assistance, creating a supportive environment. The blend of family-owned values and market standards fosters a friendly atmosphere distinct from larger chain competitors locally.
Florence's grocery retail sector shows consistent demand for customer-facing roles due to its growing population and local shopping trends. Part-time positions like this provide stable opportunities, especially with companies like KJ's Market focusing on community presence.
Local competition is moderate; candidates who showcase strong communication skills, product knowledge, and reliability tend to attract attention. Demonstrating a positive attitude and physical readiness for produce handling can give applicants an edge.
Customer Support Specialists in Florence typically earn between $12 and $16 per hour, depending on experience and schedule flexibility. KJ's Market’s weekly pay model coupled with benefits like pension plans adds to the overall compensation appeal.
Expect to greet guests warmly, manage produce displays, assist with deliveries, and keep sanitation standards high. Balancing front-end duties with backroom tasks ensures customers experience quick service and fresh products throughout their visit.