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Customer Support Specialist
Company : Lowes Foods
Location : Ladson, SC, 29456
Job Type : Full Time / Part Time
Date Posted : 24 December 2025
Overview
It's an exciting time to join Lowes Foods! In addition to being part of a family-owned and growing company, we offer great pay (get paid weekly or opt in Daily Pay!), flexible schedules, and excellent benefits including a 401K and Pension Plan, tuition assistance and more!
To provide excellent guest service through produce department activities.
Pay starts at $14/hour.
Responsibilities
1. Provides polite, friendly greetings and interactions with all guests.
2. Prepares produce for display on the sales floor.
3. Stocks, prices, rotates, and places product on produce displays according to Lowes Foods standards.
4. Maintains freshness and quality of produce product for sale.
5. Assists with unloading of product upon delivery.
6. Provides guest service with product knowledge, preparation, and product weighing.
7. Maintains sanitation standards in the backroom, cooler and sales area.
8. Communicate guest requests to management.
9. Communicate temperature breakdowns to management.
10. Performs front-porch duties to ensure “no noticeable wait.”
11. Perform all other duties as assigned by management.
Qualifications
1. Friendly, outgoing personality.
2. Ability to work well with others.
3. Ability to lift 50 lbs. regularly and 25 lbs. constantly.
4. Ability to read and understand information and direction.
5. Effective communication and guest service skills.
6. Ability to bend, kneel and stand for extended periods of time.
7. Must be at least 18 years old.
Lexington, SC
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Frequently asked questions
At Lowes Foods, the Customer Support Specialist actively engages with guests while managing produce displays, ensuring freshness and quality. This role blends customer interaction with hands-on tasks like stocking and pricing, making it vital for smooth produce department flow in Ladson, SC.
Success in this role hinges on strong communication, a friendly demeanor, teamwork, and physical stamina for lifting and standing. These traits enable specialists to provide excellent guest service while handling produce tasks efficiently in Ladson's busy retail setting.
Experienced Customer Support Specialists often advance to supervisory roles within retail operations or transition into specialized customer relations positions. Building expertise in guest service and product knowledge at Lowes Foods can open doors to management or customer experience careers.
Ladson's retail job market sees steady demand for customer-facing roles like this. Lowes Foods attracts candidates due to its family-owned culture and benefits, so applicants should highlight customer service skills and flexibility to stand out among local contenders.
Ladson offers accessible transport routes, but peak hours can affect commute times near retail centers. Employees benefit from planning travel outside rush hours or exploring carpool options to ensure punctuality for flexible, often early shifts at Lowes Foods.
Yes, Lowes Foods provides flexible scheduling with weekly or daily pay options, supporting work-life balance. Employees can tailor shifts to personal needs, which is especially valuable for those balancing family or education commitments in Ladson, SC.
Starting wages at Lowes Foods for this role begin at $14 per hour, which aligns competitively with similar retail positions in Ladson. This rate reflects the balance between physical demands and customer interaction typical for grocery support jobs in the area.
Lowes Foods emphasizes a family-owned atmosphere with added benefits like tuition assistance and pension plans. Their Customer Support Specialists often enjoy more flexible scheduling and a strong focus on guest service within the produce department compared to competitors.
Balancing customer interactions with physically demanding produce tasks requires multitasking and endurance. Effective communication with management about product quality and guest needs helps address issues promptly, ensuring smooth operations and customer satisfaction.
Applicants should be prepared to lift up to 50 lbs regularly and sustain standing or bending for long periods. Good physical condition supports performance, as the role involves stocking, unloading, and maintaining produce quality throughout shifts.