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Customer Support Specialist
Company : Lowes Foods
Location : Goose Creek, SC, 29445
Job Type : Full Time / Part Time
Date Posted : 24 December 2025
Overview
It's an exciting time to join Lowes Foods! In addition to being part of a family-owned and growing company, we offer great pay (get paid weekly or opt in Daily Pay!), flexible schedules, and excellent benefits including a 401K and Pension Plan, tuition assistance and more!
To provide excellent guest service through deli department activities.
Pay starts at $16 / hour
Responsibilities
1. Provide polite, friendly greetings and interactions with all guests.
2. Prepare product for sale (frying, cutting, slicing, weighing, and pricing).
3. Maintain product level, quality and freshness.
4. Maintain sanitation standards in the cooler, freezer, prep area and sales area.
5. Communicate guest requests to management.
6. Communicate temperature breakdowns to supervisor.
7. Keep supply area neat, clean and tidy at all times.
8. Perform all other duties as assigned by management.
9. Performs front porch duties to insure “guest arrival” standard is maintained.
10. Announce specials and sale info on the PA system.
11. Assist in product receiving and storage.
Qualifications
1. Friendly, outgoing personality.
2. Ability to work well with others.
3. Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
4. Ability to read and understand information and direction.
5. Effective communication, guest service and selling skills.
6. Must be at least 18 years old.
7. Ability to bend, kneel and stand for extended periods of time.
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Frequently asked questions
Lowes Foods offers a unique blend of weekly or daily pay options, flexible schedules, and strong benefits such as tuition assistance and pension plans. This elevates the typical customer support role in Goose Creek by combining financial flexibility with career growth opportunities.
Success here hinges on strong guest interaction skills, effective communication, and physical stamina for tasks like lifting and standing. Being personable and able to multitask in a fast-paced deli environment is crucial for this customer-facing position.
Entry-level specialists often advance into supervisory roles or specialized customer relations positions. With Lowes Foods’ emphasis on employee development and benefits like tuition assistance, there’s room to grow within retail operations or customer service management.
Goose Creek’s suburban setting allows for reasonable commute times, which supports Lowes Foods’ flexible scheduling approach. This balance helps employees maintain personal commitments while fulfilling customer service duties effectively.
Customer support positions remain steady in demand locally due to growing retail sectors. Lowes Foods’ reputation as a family-focused employer makes it a preferred choice, but candidates should prepare to showcase strong interpersonal and physical abilities.
Starting pay is approximately $16 per hour, reflecting the local market for entry-level customer service roles. This wage aligns with industry standards in Goose Creek, with additional benefits enhancing overall compensation.
Lowes Foods integrates proactive guest engagement such as announcing specials and maintaining welcoming arrival standards. This hands-on approach fosters a warm shopping atmosphere beyond standard customer support duties.
Expect a mix of product preparation, maintaining quality control, sanitation duties, and direct guest communication. The role demands physical activity alongside customer relations, blending operational and service responsibilities.
Candidates should be comfortable lifting up to 50 lbs occasionally and standing or bending for extended periods. The role includes maintaining cleanliness in cooler and prep areas, requiring stamina and attention to detail.
Yes, specialists communicate guest feedback and temperature issues to management, playing a key role in operational excellence and customer satisfaction within the deli and sales areas.