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Greeter / Counter Desk Attendant
Company : Bowlero
Location : New York, NY, 10011
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $16.50 to $18.00/hour.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
Success in this role hinges on friendly communication, multitasking between guest interactions and equipment assignments, and proficiency with POS systems. Being able to manage waitlists smoothly and assist with basic bowling guidance also sets high-performing attendants apart in fast-paced New York venues.
Evening and night shifts dominate, especially on weekends, reflecting New York’s vibrant nightlife. Flexibility is crucial, and many part-time greeters find their availability aligns with peak visitor hours, making it easier to balance other commitments while maximizing earnings.
While prior hospitality or restaurant experience can be advantageous, it’s not strictly required. Enthusiasm, excellent phone etiquette, and the ability to engage guests warmly often weigh more. Bowlero values attitude and reliability, especially for part-time roles in a bustling New York setting.
In this role, hourly pay ranges between $16.50 and $18.00, competitive within NYC’s entertainment sector. This reflects Bowlero’s commitment to rewarding frontline staff fairly, alongside perks like free bowling and discounted food, enhancing overall compensation.
Given NYC’s dense population and vibrant entertainment scene, competition can be stiff, especially for evening shifts. Candidates with flexible availability and strong interpersonal skills typically stand out. Networking locally or applying early during hiring drives improves chances significantly.
Absolutely. Bowlero stands out with benefits like complimentary bowling sessions, $1 arcade plays, and substantial discounts on food and events. These perks not only boost employee morale but also immerse staff in the lively entertainment culture around New York.
Bowlero fosters an energetic vibe where attendants act as the guest experience’s first impression. This means a focus on upbeat, welcoming interactions and proactive problem-solving, like quickly reporting equipment issues. The culture encourages teamwork and creating memorable moments for visitors.
Many assume it’s purely a greeting job, but it involves multitasking across sales, equipment assignment, and guest assistance. Another myth is that technical skills aren’t needed; however, familiarity with POS and PA systems is essential for smooth operations.
Yes, starting here can open doors to supervisory or management roles within Bowlero or the broader hospitality industry. The role builds valuable customer service, cash handling, and operational skills prized across entertainment and retail sectors, especially in NYC’s competitive market.
High guest volumes during peak hours require stamina and quick decision-making. Navigating crowded spaces while maintaining a friendly demeanor and managing waitlists can be demanding. Additionally, commuting late at night in NYC sometimes adds to the logistical considerations for attendants.