Patient Service Specialist - Medical Front Office

In Fort Worth, Patient Service Specialists typically earn between $18 and $25 per hour, aligning with regional healthcare pay standards. This range can be slightly lower or higher compared to larger cities like Dallas or Houston, depending on experience and clinic size, reflecting local living costs and demand.

While an HS diploma or GED suffices for entry-level Patient Service Specialists in Fort Worth, additional certifications like medical office administration or insurance verification credentials can boost employability given the competitive healthcare job market in the area.

Traveling between outpatient centers demands flexibility and strong organizational skills. Specialists must adapt quickly to different team dynamics, maintain accurate patient records across locations, and manage time efficiently to handle scheduling, insurance verification, and billing without compromising service quality.

Top performers exhibit stellar customer service, thorough knowledge of insurance processes, and multitasking aptitude. They excel at data entry accuracy, patient intake, and collaborating with clinical staff, ensuring smooth front desk operations and enhanced patient experiences in busy medical environments.

Starting as a Patient Service Specialist opens pathways toward roles like medical office manager or clinical coordinator. Gaining certifications, mastering insurance systems, and demonstrating leadership can accelerate advancement within healthcare administration or patient care management.

Select Medical emphasizes a supportive work environment, encouraging Patient Service Specialists to collaborate closely with therapists and assistants. The company values adaptability and offers programs like the PSS ladder to foster professional growth within its outpatient rehabilitation centers.

Employees at Select Medical benefit from comprehensive health coverage, paid time off, and a 401(k) plan with company match. Their policies promote balance by accommodating varied schedules and providing mileage reimbursement for travel among multiple clinic locations.

Yes, the role offers full-time hours with shifts that can vary between 7 AM and 7 PM, Monday through Friday. Flexibility is vital since the position requires travel to several outpatient clinics across the Southwest Fort Worth region.

Key duties include greeting patients, managing appointment schedules, verifying insurance, processing referrals, collecting copays, and supporting therapy staff. These tasks require precision and interpersonal skills to keep outpatient centers running smoothly.

Fort Worth's healthcare sector is steadily growing, with moderate competition for Patient Service Specialist positions. Candidates with customer service experience and familiarity with medical office procedures generally find favorable opportunities, especially with reputable employers like Select Medical.