Operations Manager | Full-Time | Liacouras Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

Utilizing independent judgment, the Operations Manager supervises and directs the day-to-day operations of The Liacouras Center. This employee’s primary responsibilities include the facilitation of changeovers, the daily oversight of all housekeeping, and the operation of technical equipment

This role pays an annual salary of $55,000-$60,000 and is bonus eligible

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until January 2, 2026.

About the Venue

The Liacouras Center is a 10,000-seat multi-purpose venue located on the campus of Temple University in Philadelphia, PA. The venue is a full-service sports and entertainment arena featuring Temple University Men’s and Women’s Basketball, along with a variety of concerts, family shows, meetings, banquets, and more! The largest indoor public assembly venue north of City Hall in Philadelphia at 340,000 sq. ft., formerly known as the Apollo of Temple, The Liacouras Center was renamed and dedicated to former Temple University President, Peter J. Liacouras, on February 13, 2000.

Responsibilities

• Oversees the operation of event set-up and tear-down of arena, stages, chairs, basketball courts, tables and chairs, etc.
• Oversees post-event Housekeeping services throughout the Center.
• Assign work activities, monitor workflow, identify and resolve common operational issues related to changeover and housekeeping personnel
• Interacting with clients, serving their needs within the confines of state and local laws, and provides physical facility needs and performs custodial duties.
• Performs operation of The Liacouras Center machinery including forklifts, riding scrubbers, walk-behind scrubbers, etc.
• Review and coordinate the changeover work plan with the General Manager and AGM/Director of Events to ensure the success of each individual event.
• Other duties and responsibilities as assigned.

Qualifications

• Minimum of 3-5 years experience in facility operations management.
• Bachelor’s/Technical degree from an accredited college/university/school preferred.
• Forklift certification is preferred but not required
• Must show demonstrated knowledge and experience in work crew supervision in facility operations.
• Ability to work event nights, weekends and holidays as required.
• Ability to follow written instruction, interpret AutoCAD drawings and execute plans.
• Knowledge of OSHA requirements.
• Candidates must be able to follow orders explicitly, be capable of working as part of a team, and be able to work well with other individuals.
• Candidates should be able to work alone if required, and be able to complete tasks up to and including final clean up and putting tools and supplies back to their assigned storage areas.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.