Arena AV Technical Manager| Full-Time | UBS Arena
Company : Dallas Convention Center
Location : Elmont, NY, 11003
Job Type : Full Time
Date Posted : 4 January 2026
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
We are looking for an experienced Arena AV Technical Manager to assist with the day-to-day operation, maintenance, and repairs of critical building equipment and infrastructure systems. This person should have a background in live broadcast or event audio and video presentation systems, including signal path distribution and routing, equipment set up, and regular maintenance procedures. You will be working on a broad range of events from NHL games and major concert tours to corporate events, specialty activations, and press conferences.
This position will report to the Director of AV Systems and Broadcasting Operations and will work closely with the NY Islanders Event Presentation team as well as the UBS Arena Operations team. Experience in arena, stadium, or large venue AV operations is preferred.
This role will pay an annual salary of $70,000-$80,000
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until February 20, 2026.
About the Venue
UBS Arena at Belmont Park is made for music and built for hockey. New York's newest premier entertainment and sports venue and home of the New York Islanders is developed in partnership with Oak View Group, the New York Islanders, and Jeff Wilpon. The state of the art arena opened in November 2021 and has welcomed numerous top artists including Harry Styles, Sebastian Maniscalco, Billie Eilish, Dua Lipa, TWICE, Eagles, John Mayer, Kendrick Lamar and Post Malone. The venue delivers an unmatched live entertainment experience for guests including clear sightlines and premier acoustics.
UBS Arena is at the forefront of sustainability, being awarded LEED Green Building Certification in January 2023. The venue also achieved carbon neutrality for operations in Fall 2022 which made it the first arena to do so on the eastern United States seaboard.
Responsibilities
- Serve as technical point person for corporate events, Internal/External client meetings, & ancillary events Arena Video Routing and Production Control Room systems
- Set up and testing of event-day AV equipment according to specific needs of that event.
- Perform regular maintenance tasks on building AV equipment. Including but not limited to SMPTE 2110 Orbit Routing System, Grassvalley Switchers/Multiviewers/Cameras/CCUs, Evertz Dreamcatcher, Ross Xpression, Riedel, Dante Network, etc.
- Train and assist event-day operators with technical operations of UBS Arena control room equipment.
- Oversee staffing for corporate events, Internal/External client meetings, & ancillary/specialty events.
- Assist Director of AV Systems and Broadcasting Operations with technical repairs on all AV Systems.
- Upkeep and manage the AVB technical inventory as well as the AVB incident reporting documentation.
Qualifications
- 3-5 years of previous experience with live broadcast or event AV presentation systems.
- Accustomed to working in a fast-paced environment with ability to multi-task and collaborate
- Ability and willingness to work flexible hours i.e.: nights and weekends around event days
- High degree of personal integrity, workload prioritization and exceptional problem-solving skills
- Awareness of, and interest in, the latest broadcast video and display technologies
- Self motivated and be able to independently troubleshoot on the fly during events
- Experience troubleshooting AV systems in a live event environment
- Experience with audio and video signal distribution and routing systems
- Experience with live broadcast production
- Professionalism regarding working with entities from internal departments, service providers, and show personnel
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Frequently asked questions
UBS Arena blends cutting-edge AV tech with sustainability initiatives, offering a unique environment for AV managers. Unlike standard arenas, you'll handle advanced broadcast systems like SMPTE 2110 and work closely with top-tier live events, from NHL games to major concerts, demanding agile technical skills and collaboration.
Expertise in live broadcast audio/video routing, SMPTE 2110 signal distribution, and familiarity with Grass Valley switchers, Dante networks, and Riedel intercom systems are key. Experience troubleshooting under live event pressure ensures smooth operations at this fast-paced New York venue.
Yes, working at UBS Arena under the Oak View Group umbrella opens pathways into senior AV systems management, broadcast operations leadership, or technical consulting roles within global live event venues, benefiting from exposure to diverse event types and cutting-edge AV infrastructure.
Elmont's proximity to New York City creates a competitive hiring landscape for AV technical positions due to demand for skilled professionals at venues like UBS Arena. Candidates with live broadcast and event AV expertise, plus flexible hours availability, have an advantage.
Elmont offers reasonable access via Long Island Rail Road and major highways, but event-day traffic can be heavy. Planning around NHL games or concerts is crucial, so flexibility and local transit knowledge help ensure punctuality for event setups.
Though geographically distinct, Dallas Convention Center brings a strong operational ethos emphasizing teamwork and technical excellence to the UBS Arena AV Manager role, fostering cross-venue collaboration and high standards in live event AV management.
The annual pay typically falls between $70,000 and $80,000, reflecting the specialized AV broadcast skills required and the high cost of living in the New York metropolitan area, while also factoring in full-time benefits like healthcare and 401(k) matching.
Yes, flexibility with nights and weekends is essential given that events span NHL games, concerts, and corporate functions. The role demands adaptability to dynamic schedules, ensuring AV systems operate flawlessly at every event.
Live event AV work involves real-time troubleshooting of signal distribution, switchers, and routing equipment. Preparation includes thorough equipment testing, quick problem diagnosis, and familiarity with systems like Ross Xpression and Evertz Dreamcatcher to minimize disruption.
UBS Arena's LEED certification and carbon-neutral operations encourage AV managers to optimize energy-efficient broadcast systems and reduce waste during event setups, integrating green practices into technical workflows within this cutting-edge venue.