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Customer Service Associate - Housekeeper
Company : Legacy Health
Location : Portland, OR, 97210-3025
Job Type : Full Time
Date Posted : 2 January 2026
Overview
Your attention to detail will leave a lasting impression on patients, visitors and staff. As you maintain the cleanliness and safety of rooms, patient care areas, offices, hallways and other assigned areas, you will set the tone for a healthcare environment that seeks to make life better for patients, the community and each other.
Legacy Good Samaritan Medical Center in Northwest Portland is known for its specialty programs and clinical excellence. Legacy Good Samaritan features nationally renowned doctors in cancer care, kidney transplantations, neurology, ophthalmology, weight-loss surgery, robotic surgery, rehabilitation and more.
Responsibilities
Safe operating of cleaning equipment and preparation of cleaning chemicals.Application of correct cleaning procedures and chemicalsMaintains established preventative maintenance procedures on all equipment as required.Follows appropriate security measures when cleaning medication rooms and refrigerators. Respects and understands the need for medication inventory control and security.Participates in process improvement activities.Other duties as required.
Qualifications
Able to read, write and perform math skills in English. Must be able to relate to others with courtesy and tact under normal as well as stressful conditions.
Pay Range
USD $18.47 - USD $25.01 /Hr.Our Commitment to Health and Equal Opportunity
Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing.
If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed.
Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.
To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you
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Frequently asked questions
Legacy Health’s housekeeper position uniquely blends customer service with housekeeping, focusing on patient safety and care areas in a healthcare setting. Unlike standard housekeeping, it requires attention to medical inventory security and following strict cleaning protocols tailored for hospital environments in Portland, OR.
Success in this role demands strong communication skills, the ability to handle stressful situations with tact, and knowledge of safe cleaning procedures. Familiarity with handling medical equipment and maintaining cleanliness in patient care zones is vital for Portland’s healthcare context.
Starting as a Customer Service - Housekeeper opens pathways to supervisory roles such as Housekeeper Manager or specialized cleaning technician positions. Legacy Health’s focus on employee growth and clinical excellence in Portland supports advancement within healthcare support services.
While formal certifications aren’t mandatory, training in infection control, safe chemical handling, and HIPAA compliance is highly valued. Portland employers like Legacy Health prioritize candidates familiar with healthcare sanitation standards to meet local regulatory expectations.
The pay range for this position at Legacy Health falls between $18.47 and $25.01 per hour, reflecting Portland’s competitive healthcare support staff market and the specialized skills required to maintain patient care environments safely and efficiently.
Portland’s demand for healthcare housekeeping roles is steady due to its growing medical facilities. Legacy Health’s reputation for clinical excellence and inclusive culture makes its positions highly sought after, providing a stable and supportive workplace amid local competition.
Legacy Health’s Customer Service - Housekeepers manage cleaning with an emphasis on medication room security and patient safety. Their role extends beyond tidying, requiring adherence to preventative maintenance and participation in process improvements specific to hospital settings.
Legacy Health combines customer service with housekeeping by expecting associates to engage with patients and visitors courteously, even under stress. This dual focus creates a welcoming healthcare atmosphere where maintaining cleanliness supports overall patient satisfaction.
Daily hurdles include navigating high-traffic patient areas while ensuring strict adherence to cleaning protocols, managing inventory controls in medication rooms, and maintaining composure during emergencies, all within Legacy Health’s fast-paced and patient-focused environment.
Legacy Health fosters an inclusive and mission-driven culture that emphasizes doing the right thing for patients and staff. This contrasts with some healthcare facilities by promoting employee growth and diversity, making it a distinctive employer in Portland’s healthcare sector.