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Natural Grocers

Head Cashier

Company : Natural Grocers

Location : Bend, OR, 97701

Job Type : Full Time

Date Posted : 31 December 2025

Salary Range

USD $21.62/Hr. -

Overview

The Job in a Nutshell:The Head Cashier is responsible for successful operation of the front end by cashiering, training, directing and monitoring cashiers, providing World Class Customer Service, and supporting overall store operations. Applications are accepted by the date below, which may be updated if the hiring timeline is extended.12/04/2025

Responsibilities

Main Ingredients:

  • Providing World Class Customer Service and a positive customer experience as the number one priority.
  • Exemplifying integrity, responsibility, and excellence and adhering to all policies.
  • Training of all cashiers and ensuring cashiers are:
  • Communicating about the {N}Power program with customers
  • Notifying customers that we donate $.05 to the local foodbank for every transaction where a customer uses a reusable bag
  • Educating customers on the Nutrient to Know About
  • Promoting store seminars and events
  • Completing the Daily Sales Report (DSR) and cashier closeout responsibilities.
  • Issuing and verifying cash drawers.
  • Handling returns and overrides at the front end.
  • Addressing customer complaints appropriately.
  • Ensuring that front end sets are full and well-maintained.
  • Overseeing completion of the front end task list daily.
  • Maintaining all registers binders.
  • Directing cashiers to tasks during slow times at the register.
  • General cashiering and check out duties including running a cash register, bagging/boxing groceries, and providing carry out service.
  • Monitoring, assigning and performing cart checks.
  • Answering the telephone.
  • Assisting in managing special orders.
  • Monitoring, assigning and grinding nut butters.
  • Learning the location of products in all the departments in order to direct the customers.
  • Participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock as needed.
  • Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.
  • This position has limited Manager on Duty but is never intended to be the overall Manager on Duty for the store.  
  • Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.

    Qualifications

    Recipe for Success:

  • High School diploma, GED or equivalent preferred.
  • Experience in retail experience in a grocery or retail environment preferred; natural foods background is a plus.
  • 1 year of cashiering experience preferred.
  • 1 year of supervising others preferred.
  • Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
  • Ability to manage changing priorities and to stay focused with the task at hand.
  • Sense of urgency in the completion of tasks.
  • Excellent customer service skills.
  • Highly organized with great attention to detail.
  • Ability to take direction and follow through.
  • Must be cashier trained and able to count currency.
  • Proficient in MS Word, Excel and Outlook.
  • This job description is not an employment contract.  It does not guarantee a job or that the above listed duties are the limit of responsibilities.  The job and job description are subject to change with and without notice.  Employees are required to accomplish any and all tasks assigned to them by their Manager and/or other Store Support Center manager that might not be listed in this job description.

    Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:

    All Crew Members

    • Birthday Bonus Pay 
    • Vitamin Bucks (up to $2,080 earned as store credit annually) 
    • Holiday Pay for 5 Holidays – Stores Closed
    • Paid Time Off (sick days and vacation) that Increases with Tenure 
    • Paid Nutrition Education 
    • good4u Crew Member Discount  
    • {N}power Program (customer appreciation and rewards program) 
    • Regular, Scheduled Pay Increases  
    • Advancement Opportunities and Career Development 
    • Health and Wellness Program  
    • Employee Assistance Program (EAP)   
    • Employee Referral Program

    Full-Time Crew Members (30+ hours/week)

    • Medical, Dental and Vision Insurance 
    • Paid Parental Leave  
    • Paid Medical Leave (through company paid short-term disability insurance) 
    • Company Paid Short-Term Disability Insurance  
    • Company Paid Life Insurance 
    • Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance   
    • Retirement Savings Plan (401k) with discretionary Company Match  
    • Healthcare and Dependent Care Flexible Spending Account (FSA)  
    • Health Savings Account (HSA) with Company Match 

    Diversity Statement

    At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.

    At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.

    Physical Capabilities and Environmental Demands:

     

    N = Never

    O = Occasional; 1-33% of time

    F = Frequent; 34-66% of time

    C = Constant; 67-100% of time

    Physical Requirements:

    • Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.
    • Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.
    • Must be able to occasionally use the computer for data entry and use of mouse.
    • Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
    • Must be able to frequently to reach above chest.
    • Must be able to occasionally sit, squat, kneel, and climb as needed.

    Environmental Requirements:

    • Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.
    • Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.

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    Frequently asked questions

    At $21.62 per hour, the Head Cashier wage at Natural Grocers in Bend is above the local average for cashier roles. This pay reflects the supervisory duties and customer service expectations, positioning it well against similar roles in regional grocery retailers.

    Unlike standard cashier roles, a Head Cashier in Bend leads the front-end team, handling cashier training and operational oversight. This supervisory aspect requires leadership skills and the ability to manage daily cashier tasks, making it a step up in responsibility.

    Strong organizational abilities, proficiency with MS Word, Excel, and Outlook, plus a knack for customer education on store programs, are essential. Leadership qualities to train cashiers and manage priorities also set top candidates apart in this role.

    Natural Grocers encourages career growth, offering advancement chances from Head Cashier to higher store management roles. Commitment to customer service excellence and leadership can open doors to expanded responsibilities and professional development.

    Head Cashiers at Natural Grocers receive comprehensive benefits including paid time off, holiday pay, and health insurance for full-time staff. The company also emphasizes work-life balance through scheduled hours and community wellness programs.

    Beyond cashiering, this role involves community engagement through programs like reusable bag donations and nutrition education. The company culture prioritizes diversity, inclusion, and health-focused customer service, distinguishing it from competitors.

    While a high school diploma or equivalent is preferred, cashiers often need to complete food safety training. Staying compliant with up-to-date certifications is crucial, especially in Oregon’s regulated grocery environment.

    Bend's growing population increases grocery retail demand, leading to steady openings for supervisory cashier roles. However, competition remains moderate as employers seek candidates with both retail experience and leadership skills.

    The Head Cashier is pivotal in promoting programs like nutrient education and reusable bag donations, reinforcing Natural Grocers’ commitment to wellness and environmental responsibility while ensuring frontline operational success.

    Managing fluctuating customer volumes, balancing cashier schedules, and addressing complaints require agility. Additionally, maintaining register accuracy and supporting store events demand meticulous attention and strong multitasking capabilities.

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