Risevoic
Food Runner
Company : Roche Bros.
Location : Medford, MA, 02155
Job Type : Full Time / Part Time
Date Posted : 15 January 2026
Overview
The Cashier provides excellent customer service by efficiently and accurately processing customer transactions at the checkout lane. This individual provides the highest level of quality service by creating a pleasant and friendly atmosphere and treating each and every customer and associate like one of the family!
Minimum Qualifications
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
1. Promote the company image as a service-oriented operation where every associate will greet, assist, render efficient service and thank customers in a prompt, courteous, friendly, and business-like manner.2. Commit to the “Golden Rule” and work with management and fellow associates to build a strong customer service team.3. Record all items at correct prices in their correct departments quickly and efficiently. Utilize all techniques specified in training.4. Verify identification for beer and wine purchases (where applicable).5. Follow company cash handling procedures and maintain acceptable over/short record6. Participate in bagging customers’ orders properly, and check register for product before the customer leaves to ensure nothing is left behind.7. Notify customer service manager or assistant customer service manager of any problems: customer inquiries or complaints, incorrect prices or poorly marked merchandise, errors/problems with UPC codes, change and coin needed, potential security problems, shrink problems within the store, perishable overstock at check stand (returns), or any unusual problems or situations.8. Participate actively in controlling shrink (loss of profit); checking the bottom of carriages, accurate ringing, shoplifting awareness, associate theft, and perishable overstock control.9. Keep sales and work area and equipment clean, orderly, and free from safety hazards; report hazards to management.10. Ensure company standards of cleanliness, safety, proper food handling practices, sanitation, and productivity are achieved.11. Other duties as assigned by management
Secondary Job Functions:1. Cashiers may be scheduled as Service Clerks, Self-Checkout Assistants, or Head Cashiers as dictated by the business need.2. Return shopping carts and hand baskets to the proper location.3. Assist in training new associates.
Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Sitting
0% (N) Never
Carrying up to 50 lbs, stooping, kneeling, or crouching. (Self-checkout Assistant must be able to carry up to 20 lbs or more.)
1-33% (O) Occasionally
Walking on a tile or concrete floor, pushing up to 250 lbs, bending, balancing, and smelling.
34-66% (F) Frequently
Standing on a tile or concrete floor, lifting up to 50 lbs, pulling up to 250 lbs, handling, fingering, feeling, reaching at the waist or overhead, talking, seeing, and hearing.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Hazardous equipment (mechanical moving parts) and toxic exposure (see material safety data sheet).
0% (N) Never
Loud noise, slippery or cluttered floor surface, contact with sharp objects, contact with skin irritant, nuisance dust, fumes, and sprays, and hazardous cleaning solutions.
1-33% (O) Occasionally
Twisting of the back and neck and cluttered floor space.
67-100% (C) Continuously
Machines, tools, and equipment utilized:
Scanner, scales, adding machine, check scanner, cash register, shopping cart, POS system, phones/paging system, store computer system, bagging supplies, U-boats, approved cleaning supplies.
Repetitive Action:
The continuous movement of the entire body.
Working Conditions: Working environment is inside.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.00 - $17.90 per hour.
Related Jobs
Boston, MA
Top trending job titles hiring now
Popular Searches for Food Runner
Frequently asked questions
Food Runners in Medford, MA primarily focus on swift food delivery and supporting kitchen operations, emphasizing teamwork and customer interaction. Unlike some hospitality roles centered on seating or order taking, this position demands physical stamina and attention to detail to ensure food reaches customers promptly and accurately.
Key physical skills include frequent standing, walking, lifting up to 50 lbs, and pushing heavy loads. Agility, balance, and the ability to handle repetitive movements without fatigue are essential to maintain efficiency during rush hours at Roche Bros. in Medford.
Starting as a Food Runner can open doors to positions such as server, food program manager, or supervisory roles within food service. The role provides foundational skills in customer service and inventory handling, valuable for advancing in hospitality or retail sectors.
While formal certifications aren’t always mandatory, completing food safety and customer service e-learnings can enhance employability. Roche Bros. values integrity and reliability, so demonstrating completion of relevant training boosts your candidacy in the competitive Medford food service market.
Roche Bros. emphasizes a family-like atmosphere where Food Runners are pivotal in greeting customers warmly and maintaining a positive environment. The company fosters collaboration among associates, encouraging Food Runners to contribute actively to customer satisfaction and store efficiency.
Medford’s local clientele and store layout may require adaptability to peak shopping hours and managing perishable goods efficiently. Roche Bros. expects Food Runners here to be vigilant about shrink control and uphold strict sanitation standards, reflecting regional operational needs.
Medford’s proximity to Boston increases demand for food service roles due to dense population and tourism. Competition can be moderate with part-time and flexible schedule seekers, but Roche Bros.' reputation for supportive training attracts applicants committed to long-term growth.
Roche Bros. offers a hiring range from $15.00 to $17.90 per hour, aligning well with Medford’s living costs. This rate is competitive for entry-level food handling positions, reflecting the company’s commitment to fair pay within Massachusetts’ regulated wage standards.
During busy periods, Food Runners at Roche Bros. handle rapid food delivery, manage bagging, and assist with register accuracy. The role demands continuous movement, quick decision-making, and multitasking to maintain smooth workflow and customer satisfaction.
Yes, Food Runners play an active role in shrink control by monitoring cart bottoms, verifying product accuracy, and reporting discrepancies. Roche Bros. integrates these duties to safeguard profits and maintain high operational standards.