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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Syosset, NY, 11791
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The approximate pay range for this position is $16.50 - $18.00 / hour
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
At Bowlero, a Greeter / Counter Desk Attendant combines guest interaction with operational tasks specific to entertainment venues, like managing bowling lane assignments and equipment. Unlike typical retail or hotel roles, it blends customer service with technical awareness of bowling machinery, requiring quick communication and multitasking in a lively environment.
Strong interpersonal communication, efficient waitlist management, and basic technical troubleshooting are key. Familiarity with POS systems and the ability to assist guests with straightforward bowling instructions also enhance performance, ensuring visitors have an engaging and seamless experience from entry to gameplay.
Yes, starting in this role opens pathways to supervisory or managerial positions within location-based entertainment. Experience gained in guest relations, sales, and operational coordination at Bowlero can serve as a foundation for advancing into event management or other hospitality-driven careers.
Bowlero provides perks like complimentary bowling sessions, discounted arcade play, and significant savings on food and beverages. These benefits complement competitive hourly wages and contribute to a fun, community-oriented workplace culture distinct to the entertainment sector in Syosset.
Syosset’s proximity to Long Island’s suburban communities creates steady demand for part-time entertainment jobs, but competition remains moderate. Candidates with hospitality experience and flexible weekend availability tend to stand out, especially in venues like Bowlero where customer engagement is crucial.
Applicants must be at least 18 years old due to state laws governing alcohol service. While no formal certifications are required, prior hospitality or customer service experience enhances candidacy, aligning with local employment standards for part-time roles in entertainment venues.
Weekend evening shifts focus on welcoming guests, managing waitlists, and coordinating lane and equipment assignments. The role demands energetic customer interaction, handling sales transactions, and promptly addressing technical issues to maintain smooth operations during peak entertainment hours.
Bowlero emphasizes a blend of customer service aptitude and operational skills unique to entertainment settings. Their hiring often assesses candidates’ ability to multitask in fast-paced environments and deliver a memorable guest experience, differing from more traditional hospitality roles focused exclusively on lodging or dining.
The pay range is approximately $16.50 to $18.00 per hour, reflecting competitive compensation for part-time roles in the local entertainment sector. This rate aligns with Bowlero’s commitment to rewarding staff while promoting a vibrant and engaging work atmosphere.
Bowlero fosters an energetic and socially engaging environment where team members contribute to creating memorable guest experiences. This culture encourages friendly interactions, teamwork, and a dynamic atmosphere, setting it apart from more traditional or corporate hospitality workplaces.