Risevoic
Allocator / Customer Service Coordinator
Company : Centric Brands Inc.
Location : Greensboro, NC, 27407
Job Type : Full Time
Date Posted : 11 January 2026
About Us
Centric Brands is a leading lifestyle brand collective that designs, sources, markets and sells high quality products in multiple segments, including women’s, men’s and kid’s apparel, accessories, entertainment and beauty. Centric Brands is focused on our customers and our brands that will drive the company’s future growth. We are defined by innovation as we seize new opportunities and thrive in an environment informed by creativity and thinking that is both analytical and outside the box. Centric Brands reflects a team built on respect, for others and for the hard work it takes to achieve our goals and build our bright future together.
As one of the world’s premier lifestyle brand collectives, we want to ensure that warehouses, factories, retail outlets and on-line retailers all over the world have what they need, when they need it. You’ll be part of a team that leverages leading-edge technology – and innovative solutions – to deliver goods and materials on time, on schedule and in great condition. It’s a career path the offers non-stop challenges and endless variety – along with the opportunity to learn the business from the best
Specific Responsibilities Would Include
The day-to-day role of the Allocator / Coordinator, Customer Service consists of allocating multiple product categories to retail stores, while working with the planning/sales team to ensure that each location has the right product at the right time. Additionally, the Coordinator, Customer Service will be responsible for helping complete various projects within our Supply Chain Operation division.
- Manage purchase orders from initial bulk allocation through end of life cycle of merchandise, including daily review, maintenance and release of sales orders, follow thru with shipments and reverse logistics.
- Help to track production thru receipt in distribution center.
- Create and manage work order process to ensure customer floor ready requirements, as well as, overall retail compliance is met.
- Review orders on an exception basis from all product flow streams daily and modify as necessary.
- Ensure all electronic transactions (EDI) are sent and/or received.
- Review daily shipments to ensure proper invoicing.
- Communicate daily with Order Management Manager, as well as Sales & Warehouse counterparts to review customer delivery issues.
- Review Operational chargebacks with Compliance team.
- Manage overall system data integrity with main focus on sales orders.
Our Best Fit Candidate Would Have
- Bachelor’s degree preferred.
- Allocation experience a plus (preferably in the Apparel/Accessories/Footwear Industry).
- Proficient in Microsoft Office (Word, Excel and Outlook).
- Some EDI and ERP Software experience, preferably SAP, is a plus.
- Ability to foster effective teamwork.
- Good communication with business teams.
- Detail oriented.
- Ability to learn difficult concepts quickly while offering creative solutions to problem solving.
- Ability to multi-task in a fast paced and dynamic environment.
- Excellent time management skills.
- Ability to set priorities effectively.
In return, we provide an industry-competitive salary, along with a comprehensive benefits plan (medical, dental, vision) that includes a matching 401 (k), Summer Fridays, generous PTO, merchandise discounts, excellent career development opportunities, and a work environment that reflects our industry leadership. Our D&I committee is shaping the future of diversity, equity and inclusion at Centric Brands though workshops, resources and inspiring conversation. Be part of our growing community by getting involved with groups, teams and initiatives like Be Green, Be Giving, and Be Celebrated. Centric Brands is an Equal Opportunity Employer
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Frequently asked questions
In Greensboro's dynamic market, this role bridges retail allocation with supply chain execution, ensuring products reach stores timely. Coordinators work closely with planning and sales teams, leveraging tech tools to monitor shipments and manage orders, crucial for seamless inventory flow in Centric Brands’ apparel operations.
Candidates with a bachelor’s degree and allocation experience in apparel or accessories stand out. Proficiency in Microsoft Office, especially Excel, and familiarity with ERP systems like SAP enhance performance. Strong communication and multitasking skills are also highly prized to navigate fast-paced distribution environments.
Daily tasks involve reviewing and releasing sales orders, coordinating shipments, and handling reverse logistics. Monitoring production receipts and ensuring compliance with retail floor readiness are essential. This role demands constant interaction with sales, warehouse, and compliance teams to maintain order accuracy and timely delivery.
Greensboro’s growing retail and distribution industries have increased demand for roles like customer service coordinators. The city’s apparel and lifestyle brand presence means opportunities are competitive, but candidates with supply chain and allocation expertise find favorable hiring prospects.
While no mandatory certifications exist, knowledge of EDI transactions and ERP software such as SAP is highly valued. Local employers also appreciate candidates familiar with North Carolina’s logistics regulations and those demonstrating strong teamwork aligned with Greensboro’s collaborative work culture.
Centric Brands emphasizes innovation and cross-functional teamwork, offering coordinators exposure to diverse product lines and advanced technology in supply chain management. The company’s commitment to diversity and career development provides a uniquely supportive environment for growth within a global lifestyle brand collective.
Employees benefit from structured development programs, mentorship, and involvement in company initiatives like diversity and sustainability. The hybrid work model and industry-leading benefits create a foundation for coordinators to expand skills and pursue leadership opportunities within Centric Brands’ expansive retail network.
In Greensboro, similar roles typically offer between $45,000 and $60,000 annually, depending on experience and technical skills. Competitive compensation at Centric Brands aligns with industry standards, complemented by benefits such as 401(k) matching and generous PTO.
Recruiters prioritize strong organizational abilities, expertise in order management, and proficiency with systems like SAP. Effective communication to liaise between sales, warehouse, and compliance teams is critical, alongside analytical thinking to adjust allocations and resolve shipment issues.
Balancing multiple priorities is essential, with tasks ranging from order tracking to coordinating with cross-functional teams. While the pace is demanding, Centric Brands promotes time management skills and offers flexible work arrangements to help coordinators maintain healthy work-life integration.