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American House Senior Living Communities

Wellness Director

Company : American House Senior Living Communities

Location : Kingsport, TN, 37660

Job Type : Full Time

Date Posted : 29 December 2025

 

Director of Nursing/ Wellness Director

Position Summary:

The Wellness Director plays an integral role in upholding American House’s mission to enrich the lives of those we serve.  Our Wellness Directors supervise, educate, direct and support all Wellness team members. This is a leadership position within the community and serves as manager on duty in the absence of the Executive Director.

Duties/Responsibilities:

  • Overall implementation, delivery, and coordination of resident services at the community.
  • Carry out supervisory responsibilities of all wellness team members in accordance with American House's policies and procedures. These responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Coordinate, along with the Executive Director, family/resident care conferences and serve as a direct liaison between residents, families, and staff.
  • Assess/evaluate potential residents for Assisted Living/Memory Care level of care utilizing assessment tool. This may involve assessing/evaluating potential residents in their home or another healthcare setting.
  • Ensure compliance with all state regulatory requirements including mandatory reporting to State Regulatory Body.
  • Ensure that all incident reports are completed, filed, and that follow-up is conducted appropriately. Completing investigations as needed for all complaints, grievances, and incidents, and working with the Executive Director concerning appropriate responses and corrective actions.
  • Ensure that all staff follows established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance programs.
  • Maintain compliance with state regulations and policies for medication administration including oversite of medication management, validation of timeliness and completeness of medication records, completing required responsibilities for Medication Aide programs via supervision, delegation, training, and ongoing competency checks, where applicable.
  • Provide marketing support within the community by participating in tours and discussions with potential residents and their families about wellness offerings and clinical needs of the prospect.
  • Maintain high level confidentiality of all information related to the role
  • Create positive employee relations through staff appreciation programs, recognition of excellent performance, and retention through regular feedback systems and promotional incentive programs.
  • Monitor licensure and certification compliance for all Wellness staff.
  • Provide written and oral reports to the Executive Director and Regional Wellness Director concerning the operation of the Wellness Department.
  • Lead coordination of health care services with other third-party providers to ensure continuity of care.
  • Collaborate with the Executive Director for budget, equipment, and supplies needs.

Required Skills/Abilities:

  • 3 years of management experience in healthcare or service-related setting
  • Physiological and psychological knowledge related to gerontology
  • Ability to have reliable transportation to perform offsite assessments and evaluations for prospective residents

Preferred Skill/Abilities:

  • Experience working with older adults and individual with memory loss
  • Bachelor of Science in Nursing (BSN) Degree preferred

 

Education and Requirements:

  • Licensed Practical Nurse or Registered Nurse
  • Must pass a pre-employment background check, drug screen, TB test and physical

 

Physical and Mental Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

  • Provide 24/7 on-call clinical support
  • Ability to regularly stand, talk, bend, stretch, pull or push and lift items
  • Ability to help others with daily activities including but not limited to; bathing, dressing/undressing, dining, exercising, etc.
  • Ability to frequently communicate with residents, families, co-workers, etc. Must be able to exchange accurate information in given situations.
  • Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.

#INDHP

Company Overview

Founded in 1979, American House Senior Living Communities’ vision is to provide high-quality housing for senior at a price affordable for retirees and their families. That vision of excellence has endured for nearly 40 years and expanded to serve residents at a number of senior housing communities. Our mission is to enrich the lives of those we serve, providing an environment that fosters meaningful relationships. Our vision is to be an innovative senior housing company that created sustainable excellence and stakeholder value, with an unparalleled commitment to passionate care provided by compassionate people.

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Frequently asked questions

Kingsport's senior living sector shows steady demand for Wellness Directors, with moderate competition. Employers like American House Senior Living Communities seek candidates with leadership experience and gerontology knowledge, making it essential to highlight relevant nursing credentials and management skills to stand out locally.

Regional preferences lean toward licensed practical nurse (LPN) or registered nurse (RN) licenses, often combined with specialized training in gerontology or memory care. These credentials align with Tennessee's regulatory standards and enhance a Wellness Director’s credibility in managing assisted living wellness programs.

Effective Wellness Directors combine supervisory expertise with compassionate communication, crucial for directing wellness teams and liaising with residents’ families. Skills in conflict resolution, performance appraisal, and regulatory compliance underpin successful leadership in healthcare-focused wellness environments.

Unlike general wellness managers, a Wellness Director in senior living integrates clinical oversight with resident care coordination. This includes managing medication protocols, incident investigations, and regulatory compliance specific to assisted living and memory care settings, demanding both administrative and clinical acumen.

Daily tasks encompass supervising wellness staff, conducting resident assessments, ensuring safety and compliance, and supporting family care meetings. The role balances hands-on clinical support with strategic management, fostering an environment that promotes health and meaningful resident engagement.

At American House, the Wellness Director is pivotal in enriching residents' lives by leading wellness initiatives, maintaining regulatory adherence, and fostering compassionate care. This leadership position supports the company’s vision of sustainable excellence through dedicated team management and resident-focused health services.

Challenges include balancing on-call clinical support with administrative duties, navigating state regulations, and coordinating diverse care services. Benefits involve contributing to a respected community-focused company with nearly 40 years of senior care experience, emphasizing meaningful relationships and innovative wellness programs.

Wellness Directors in Kingsport generally earn between $65,000 and $80,000 annually, reflecting the region's cost of living and senior care demand. This range is competitive within Tennessee but slightly below larger metropolitan areas, offering a balanced compensation package for healthcare leadership roles.

Emphasize management experience in healthcare, knowledge of gerontology, and expertise in assessing assisted living needs. Highlighting competencies in staff supervision, regulatory compliance, and medication management will resonate strongly with employers focusing on resident-centered wellness.

Candidates must have reliable transportation to conduct in-home or healthcare facility assessments. This flexibility ensures accurate evaluations of prospective residents’ needs, which is vital for personalized care planning and maintaining compliance with state requirements.

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