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Services For The Underserved

Wellness Coach

Company : Services For The Underserved

Location : New York, NY, 10029

Job Type : Full Time

Date Posted : 31 December 2025

Min

USD $50,000.00/Yr.

Max

USD $55,000.00/Yr.

Position Overview

WELLNESS COACHES (CASE MANAGERS)

PAYING $50k-$55k FIRM | FULL-TIME | FLEXIBLE SCHEDULES | MULTIPLE LOCATIONS IN NYC

ARE YOU LOOKING FOR AN OPPORTUNITY THAT MAKES YOU FEEL FULFILLED?

You understand what it means to have another chance in life.  You relate to life hurdles and how they can impact someone else’s life.  You have the ability to utilize your skills to transform the lives of others. We are looking for Wellness Coaches who have a passion to help others, to serve as case managers.  As a Wellness Coach you will assist consumers with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network. 

This is great opportunity for those looking to build a career in the not-for-profit social services arena.  With a passion to help others, you can easily progress into other positions such as Vocational Specialist, Clinical Coordinator, Program Director.

Responsibilities:

  • Engage people with mental illness and assist them in meeting the demands of community living and maintaining their housing by teaching them the necessary skills, and linking them to services that will support their recovery, independence and self-determination
  • Conduct Group Meetings on Wellness Management 
  • Complete service plan reviews for all residents
  • Regularly assess, correct and report apartment and personal living space inspections conditions as assigned
  • Provide Case Management for residents, engage residents in setting rehabilitation and housing support goals, and collaborate with them in developing a Housing Support Plan where indicated.

Qualifications

  • Bachelor’s Degree in Human Services field required
  • Two years experience with individuals with mental illness, substance abuse issues and/or a history of homelessness required
  • Experience in scattered site setting strongly preferred
  • Experience in group work, tenant organization, case management, referral, and/or community outreach strongly preferred
  • Experience or training in peer counseling or advocacy preferred
  • Working knowledge of various computer programs including e-mail,  Microsoft Word, Excel, PowerPoint and Windows Operating System
  • Bilingual English/Spanish preferred
  • Valid NYS driver’s license preferred

Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

 

Join a team of employees who cares about the wellbeing of others. We’re proud to offer a comprehensive benefits package designed to support your wellbeing and development. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.

We believe in fostering a culture built on our core values:  respect, integrity, support, maximizing individual potential and continuous quality improvement. 

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.

ID

2025-17950

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Frequently asked questions

New York City's wellness coaching roles, especially in nonprofits like Services For The Underserved, see steady demand due to urban mental health needs. Competition varies by experience, but bilingual skills and case management expertise significantly boost a candidate's prospects in this NYC market.

While a bachelor’s in human services is often required, New York employers highly value training in peer counseling, advocacy, and mental health first aid. Bilingual abilities and a valid NYS driver’s license enhance candidacy, reflecting local community engagement needs.

Navigating NYC’s complex housing landscape requires Wellness Coaches to balance client engagement with resource coordination. Challenges include addressing mental illness, substance abuse, and securing scattered site housing, demanding strong case management and community referral skills.

This salary band aligns with nonprofit wellness coaching roles in NYC, reflecting cost of living and sector standards. Candidates with bilingual skills or specialized experience may negotiate higher pay, while benefits and flexible schedules add value beyond base salary.

S:US provides Wellness Coaches with clear pathways into roles like vocational specialist or clinical coordinator, emphasizing professional growth within social services. Their focus on respect and continuous improvement fosters skill development in a supportive, mission-driven environment.

At S:US, Wellness Coaches act as case managers by linking clients to medical, psychological, and social services. This integrated approach supports client independence and recovery, emphasizing personalized housing support and wellness group facilitation.

Emphasizing a human services degree, experience with mental illness or homelessness, and community outreach skills will resonate. Showcasing bilingualism and comfort with technology like Microsoft Office also aligns well with S:US’s candidate preferences.

NYC Wellness Coaches often handle higher caseloads tied to urban housing challenges and diverse populations. Unlike some West Coast roles, bilingual Spanish skills and scattered site housing experience are especially prized here, reflecting the city’s unique client demographics.

Leading wellness management groups is critical, allowing coaches to foster peer support and teach coping skills. New York’s mental health programs rely heavily on group dynamics to enhance recovery, making facilitation prowess a standout asset for candidates.

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