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Services For The Underserved

Wellness Coach

Company : Services For The Underserved

Location : Bronx, NY, 10456

Job Type : Full Time

Date Posted : 8 January 2026

Min

USD $50,000.00/Yr.

Max

USD $55,000.00/Yr.

Position Overview

  • SCOPE OF ROLE:            
  • The Wellness Coach will assist agency consumers with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow up

  • ESSENTIAL DUTIES & RESPONSIBILITIES:
    • Provide case management to assigned caseload
    • Develop and monitor individual support plans in collaboration with agency consumers
    • Assist agency consumers with problem solving and crisis intervention
    • Accompany agency consumers on medical, psychiatric, and public benefit appointments, as necessary
    • Act as advocate for consumer as appropriate; encourage and support self-advocacy
    • Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills
    • Support Facilities Management staff in ensuring maintenance of apartment standards as outlined by S:US and OMH
    • Supportive counseling to agency consumers as needed
    • Regular home visits and hospital visits, as necessary
    • Maintenance of a strong working relationship with all therapeutic support services to ensure the best quality of care
    • Documentation of all services in compliance with agency standards
    • Assist with moves with consumers and staff; also include lifting, packing and cleaning
    • Work as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration
    • Liaison to community-based services and groups including civic, social service government, and business organizations
    • Participate in ongoing individual and group supervision, team meetings, case conferences, division meetings and trainings
    • Adhere to on call cell phone system to facilitate crisis intervention, emergencies and other situations that require immediate action
    • Other duties as assigned

    Qualifications

  • REQUIREMENTS
  • REQUIRED EDUCATION AND EXPERIENCE

    • Bachelor’s Degree preferred, not required or 2 years of experience working with the behavioral health population
    • Working knowledge of various computer programs including e-mail, Microsoft Word, Excel, PowerPoint and Windows Operating System

     

    PREFERRED QUALIFICATIONS & SKILLS

    • Two years’ experience with individuals with mental illness, substance use issues and/or a history of homelessness preferred
    • Experience in group work, tenant organization, case management, referral, and/or community outreach strongly preferred
    • Experience in supportive housing setting strongly preferred
    • Bilingual English/Spanish speaking preferred

    Company Overview

    S:US IS AN EQUAL OPPORTUNITY EMPLOYER

     

    Join a team of employees who cares about the wellbeing of others. We’re proud to offer a comprehensive benefits package designed to support your wellbeing and development. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.

    We believe in fostering a culture built on our core values:  respect, integrity, support, maximizing individual potential and continuous quality improvement. 

    S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.

    ID

    2025-17753

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    Frequently asked questions

    Bronx, NY has a growing demand for Wellness Coaches due to increased community health initiatives. However, competition can be moderate since many candidates are attracted to roles supporting behavioral health populations locally. Networking within local community organizations can provide an edge when pursuing wellness coach positions here.

    While certification isn't always mandatory in Bronx wellness coaching jobs, credentials like Certified Wellness Coach or behavioral health training can boost candidacy. Given the local focus on mental health and substance abuse support, experience with supportive housing or bilingual skills is highly valued.

    Wellness Coaches uniquely blend case management with advocacy, guiding clients through medical and social services access. Their work often involves personalized support planning, crisis intervention, and community integration efforts, setting them apart from general health educators or fitness coaches.

    Emphasizing proficiency in case management, crisis support, and bilingual communication (especially English-Spanish) will resonate well. Familiarity with mental health challenges, substance use, and local referral networks is essential for impactful wellness coaching in Bronx neighborhoods.

    Yes, Wellness Coaching is a dynamic pathway with potential advancement into supervisory or program development roles, especially within agencies focused on mental health and housing support. Expanding skills in community outreach and documentation can unlock leadership prospects.

    S:us offers comprehensive benefits and a supportive culture emphasizing respect and integrity. Their commitment to continuous improvement and inclusivity creates an enriching environment for Wellness Coaches eager to impact underserved populations in Bronx effectively.

    The role actively liaises with medical, social, and government organizations to connect clients with vital services. This collaborative approach ensures clients receive holistic support, fostering community inclusion and enhancing overall care quality.

    The position offers between $50,000 and $55,000 annually, reflecting local market conditions and the specialized nature of supporting behavioral health populations. This range aligns with comparable wellness coaching roles in the Bronx area.

    Urban factors like diverse populations, economic disparities, and complex social service systems in Bronx require Wellness Coaches to be adaptable and culturally sensitive. Navigating transportation and coordinating with multiple agencies are common daily considerations.

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