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Patient Service Assistant
Company : Catholic Health Initiatives
Location : Kirkland, WA, 98033
Job Type : Full Time / Part Time
Date Posted : 26 December 2025
Job Summary and Responsibilities
Virginia Mason Medical Center, was recognized among the Best Hospitals in Washington state by U.S. News & World Report.
CHI Franciscan and Virginia Mason are now united to build the future of patient-centered care across the Pacific Northwest. That means a seamlessly connected system offering quality care close to home. From basic health needs to the most complex, highly specialized care, our patients can count on us to meet their needs with convenient access to the region's most prestigious experts and innovative treatments and technologies.
Virginia Mason is seeking a certified Medical Assistant. You will assist providers and other members of the health care team in the clinic by performing a variety of back office and patient-related tasks and ensuring smooth patient and workflow within the department. You will also perform variety of patient care procedures within the Medical Assistant (MA) scope of practice.
These procedures may include but are not limited to: injections, EKGs, ear lavage and blood draws, measuring patient vital signs (weight, height, blood pressure, pulse, respirations, and temperature),manage rooming and patient flow including pre-visit preparation, assisting with the patient visit, and post-visit duties. You will inform providers of schedule changes that impact patient flow, assist with front office activities and varied scheduling tasks and reports test results as directed by the provider. As a Medical Assistants at Virginia Mason you will contribute to the strength of our Team Medicine approach to collaborative medicine and benefit from the changes enacted through our Virginia Mason Production System, a model that has transformed health care by providing patients with easier access to care, reducing errors, and continuously innovating patient safety and quality that has been adopted by other organizations here and abroad. Join us, and find out how many ways Virginia Mason offers Medical Assistants the chance to focus on what really matters - your patients.
Job Requirements
What we requre:
- Graduation from an accredited medical Assisting program With Washington State Department of Health medical Assistant - Certified (CM)
- Knowledge of third party payer requirements required.
- Strong aptitude for detail, and ability to work independently, required.
- Strong organizational, problem solving, communication and interpersonal skills required. skill in using a PC required.
- One year Medical Assistant – Certified experience preferred.
Just as Virginia Mason is dedicated to improving the lives of our patients and our community, We are equally dedicated to your professional and personal success. With a wide range of perks that includes a comprehensive compensation and benefits package, and the opportunity to live in one of the most livable cities in the nation, you will find that a medical Assistant opportunity With Virginia Mason is one worth taking.
We are an equal opportunity/affirmative action employer.
Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.
Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.
Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.
We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.
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Frequently asked questions
Managing patient flow efficiently is crucial for Patient Service Assistants in Kirkland, WA. It ensures smooth clinic operations by preparing exam rooms, assisting providers, and coordinating schedules. This reduces wait times and enhances patient experience, reflecting the high standards expected in local healthcare facilities like Catholic Health Initiatives.
Yes, Washington state hospitals, especially in the Puget Sound region, prioritize candidates with a Medical Assistant - Certified (CM) credential issued by the Washington State Department of Health. This certification verifies competency in clinical and administrative tasks essential for patient care assistants.
While both roles support patient care, Patient Service Assistants often focus more on patient interaction, managing rooming, and front-office duties alongside clinical tasks. Medical assistants might perform more invasive procedures like injections or blood draws. The Patient Service role blends administrative support with direct patient engagement.
Starting as a Patient Service Assistant, one can advance toward specialized clinical roles such as Licensed Practical Nurse or Certified Medical Assistant. Additional certifications and experience in patient care management often open doors to supervisory positions or focused clinical specialties within healthcare organizations.
Catholic Health Initiatives emphasizes a collaborative team medicine approach, fostering innovation in patient safety and quality. Patient Service Assistants benefit from structured workflows, ongoing training, and a supportive environment dedicated to both patient care and employee growth, distinguishing it from other local providers.
Virginia Mason Franciscan Health incorporates Patient Service Assistants as vital contributors to seamless patient experiences. Assistants manage both clinical and administrative duties, enabling providers to focus on complex care while ensuring patients receive timely, coordinated services within a large, multi-site health system.
In Kirkland, Patient Service Assistants typically earn between $38,000 and $46,000 annually, reflecting the area's higher cost of living and healthcare demand. This range is slightly above the national median, benefiting from Washington’s robust healthcare sector and competitive compensation packages.
The Puget Sound region experiences steady demand for Patient Service roles due to a dense network of hospitals and clinics. However, competition remains moderate, with employers favoring candidates possessing state certification and experience, making targeted skill development essential for standing out.
Strong communication, empathy, and problem-solving are critical. Assistants must effectively coordinate between patients and healthcare teams, handle scheduling challenges, and maintain a compassionate demeanor, all aligning with Catholic Health Initiatives’ commitment to holistic and respectful patient care.
Balancing clinical and administrative duties requires multitasking and prioritization skills. Patient Service Assistants manage room preparations and vital signs collection while coordinating appointments and patient inquiries, ensuring smooth operations without compromising the quality of patient interactions.