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Greeter / Counter Desk Attendant
Company : Bowlero
Location : White Plains, NY, 10607
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $16.50 to $18.00/hour.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
At Bowlero, a Greeter / Counter Desk Attendant not only welcomes guests but also manages waitlists, assigns bowling lanes and equipment, and handles sales transactions. Unlike typical desk attendants, this role involves active guest interaction and basic bowling support, blending customer service with entertainment-focused tasks.
Emphasize your friendly communication, multitasking in busy environments, and basic technical abilities like operating POS systems. In White Plains, strong telephone etiquette and familiarity with hospitality settings can make your application stand out given the competitive local job market.
Starting as a Greeter / Counter Desk Attendant at venues like Bowlero can lead to supervisory roles or specialized positions such as event coordinator or technical support. Gaining experience in guest services and operational systems sets a foundation for growth within the entertainment and hospitality sectors.
Bowlero offers a lively environment with perks like free bowling and discounted food, pairing social interaction with flexible evening and weekend shifts. This role stands out by combining customer service with entertainment, creating a more engaging workplace than typical part-time counter jobs.
Handling high guest volumes during peak hours, managing lane assignments efficiently, and quickly addressing equipment malfunctions require attentiveness and adaptability. The role demands balancing friendly service with operational duties in a fast-paced entertainment venue.
Yes, Bowlero equips new Greeters / Counter Desk Attendants with hands-on training for their POS, central panel, and communication systems to ensure smooth daily operations. This training is essential for managing sales, lane assignments, and guest communication effectively.
The hourly wage ranges from $16.50 to $18.00 at Bowlero, which is competitive for part-time entertainment and hospitality roles in White Plains. This rate reflects the specialized customer service and technical duties involved, often exceeding average pay for general desk attendants in the area.
White Plains offers a robust hospitality sector, increasing demand for part-time entertainment staff like Greeters. However, this also means competition can be stiff, particularly for evening and weekend shifts, so demonstrating flexibility and strong customer service skills is advantageous.
Applicants must meet New York’s minimum legal age to serve alcohol, which is 18 or older. While no special certifications are required, familiarity with local hospitality standards and cash handling protocols can enhance your candidacy for this role.
Bowlero provides free bowling, discounted arcade play, and significant savings on food and event tickets. These benefits, combined with a vibrant work atmosphere, make the role appealing for those seeking an enjoyable part-time opportunity in White Plains entertainment.