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Covenant Health

MED ASSISTANT CERT -THOMP

Company : Covenant Health

Location : Knoxville, TN, 37932

Job Type : Full Time

Date Posted : 5 January 2026

Overview

Certified Medical Assistant, TOG West

Full Time, 80 Hours Per Pay Period, Day Shift

Monday-Friday 8:00am to 4:30 pm with occasional odd hours.

Thompson Oncology Group Overview:

As a member of Covenant Health and Thompson Cancer Survival Center, Thompson Oncology Group is part of the region’s largest cancer-fighting network, with more imaging centers, more board-certified physicians and surgeons, and more cancer and radiation centers closer to where you call home. All Thompson Oncology Group practices are committed to excellence and ongoing quality improvement.

Thompson Oncology Group (TOG) is a leader in medical oncology services and provides patients access to all proven, drug-based treatments and the latest clinical trial medicines. Our team of board-certified, fellowship-trained medical oncologists and certified advanced practice providers deliver on-site care and treatment, including chemotherapy, immunotherapy, targeted therapy, and hormone therapy, at affiliated infusion centers throughout our region.

Position Summary:

Provides professional clinical care to patients receiving treatments and examination in an outpatient clinical setting under the supervision of the attending provider and practice office manager. Rooming patients, completing intake assessments, chart prep, completing FMLA/Disability forms.

Recruiter: Jennifer Gordon || apply@covhlth.com

Responsibilities

  • Assesses patient’s general condition and takes vital signs and weight.
  • Assists provider with examinations, diagnostic procedures, and treatments. To include, but not limited to, phlebotomy, injections (will include proficiency in calculations), suturing, and other typical office procedures.
  • Administers patient medications per provider order and policy including appropriate dosage, route, site, and documentation.
  • Orients, instructs, and trains assigned personnel as applicable.
  • Provides basic patient care as ordered.
  • Assures test results are received and relayed to patient in a timely manner.
  • Demonstrates sensitivity to patient's comfort and privacy by using the AIDET fundamentals of communication.
  • Documents all interventions, patient/family responses, medication dispensed/prescribed, etc., in the medical record.
  • Promotes wellness by providing patient education materials and communicating provider’s advice and instructions.
  • Reviews and consults with provider regarding patient phone calls and urgency of appointment.
  • Ensures an adequate stock of supplies and well-maintained equipment.
  • Monitors and ensures accuracy of recording on patient medical records. Maintains all required reports, records, statistics, etc.
  • Maintains confidentiality in matters regarding the practice, its patients, and employees.
  • Ability to use a variety of office and medical equipment including, but not limited to, telephone, computer, fax, stethoscope, EKG machine, ear washing equipment, scales, thermometers, blood pressure cuff, and basic lab equipment.
  • Maintains a clean and sanitary work area.
  • Maintains equipment in clean, operating condition.
  • Performs referrals and pre-certifications as needed and where applicable.
  • May schedule patient appointments per provider order and relay accurately to patients.
  • Takes calls from hospitals/nursing homes and relays appropriate information to practitioner in a timely manner.
  • Collaborates with the patient, physician, and other care team members as part of a team-based approach to overall patient care.
  • Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives and participates in quality improvement initiatives as requested.
  • Performs other duties as assigned.

Qualifications

Minimum Education: 

None specified; however, must be sufficient to meet the standards for achievement of the below indicated license and/or certification as required by the issuing authority.

Minimum Experience:

Must be sufficient to meet the standard for achievement of the below indicated certification as required by the issuing authority.

Licensure Requirement:

Must be certified as a Medical Assistant from a recognized certifying organization. American Heart Association BLS required.

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Frequently asked questions

Working at Thompson Oncology Group means engaging in specialized oncology care, supporting treatments like chemotherapy and immunotherapy. This role goes beyond standard outpatient duties by requiring familiarity with oncology procedures and collaborating closely with board-certified oncologists, offering a unique clinical environment in Knoxville, TN.

Expertise in phlebotomy, injections, and suturing is critical, alongside strong patient communication tailored to oncology patients. Proficiency in medication administration and familiarity with clinical trial protocols enhance care quality. These capabilities ensure the Med Cert -Thomp supports complex treatment regimens effectively.

Knoxville’s healthcare sector shows moderate demand for oncology-focused certified medical assistants, driven by Covenant Health's expansive network. Candidates with oncology experience and BLS certification tend to stand out amid competition, reflecting the region's growing emphasis on specialized outpatient cancer care.

Besides the recognized CMA credential, Knoxville oncology employers often value additional certifications like Oncology Certified Medical Assistant (OCMA) or enhanced BLS skills. These certifications demonstrate specialized knowledge, aligning with Covenant Health’s commitment to quality cancer treatment.

A typical day includes rooming patients, taking vitals, assisting with chemotherapy administration, and managing clinical documentation. The Med Cert -Thomp supports diagnostic procedures and patient education within a structured Monday to Friday day shift, emphasizing precision and compassionate oncology care.

Covenant Health fosters growth through continuous education, access to clinical trial knowledge, and internal training opportunities. Med Certs at Thompson Oncology Group can enhance their oncology expertise and potentially transition into advanced practice roles within the region’s largest cancer-fighting network.

Beyond competitive salary and full-time hours, employees enjoy robust health benefits, professional development, and the chance to work alongside oncology specialists. Covenant Health emphasizes quality improvement and employee wellness, making it an attractive workplace for dedicated medical assistants.

This role's oncology focus, integration within a large cancer network, and exposure to advanced therapies like immunotherapy distinguish it. The position also balances clinical responsibilities with patient education, fostering a specialized skill set uncommon in general medical assistant jobs locally.

Certified medical assistants in oncology at Covenant Health typically earn between $36,000 and $45,000 annually in Knoxville, reflecting the specialized skills and certification requirements. Salary may vary with experience and additional credentials, aligning with regional healthcare compensation trends.

While CMA and American Heart Association BLS certifications are mandatory, Covenant Health values candidates who pursue oncology-related training or certifications. Such qualifications can enhance clinical capabilities and patient care quality in the Thompson Oncology Group setting.

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