Risevoic
Safety, Quality, and Environmental Manager
Company : Chick-fil-A Supply
Location : Winter Haven, FL, 33884
Job Type : Full Time
Date Posted : 11 January 2026
Overview
The Safety, Quality and Compliance (SQC) Leader will lead food safety, quality, safety, regulatory compliance, risk management, contingency planning, contingency execution and training at the new Chick-fil-A Supply Distribution Center (DC) in Winter Haven, FL (4050 Logistics Parkway, Winter Haven, FL 33884). This individual will help lead a workforce distributing millions of cases of inventory annually to Chick-fil-A Operators throughout the region. Supported by the SQC Specialist, the SQC Leader will create safety, quality, and compliance standards, processes, and trainings that meet the needs of the organization, working closely with SQC leaders at Chick-fil-A Supply and Chick-fil-A, Inc. This person will help drive continued innovation at an operation like no other in the food service industry. The SQC Leader will be uniquely challenged with their participation in the stand up of a brand-new DC and the testing and refinement of a new facility implementation playbook to assist in the stand up of future facilities. Most importantly, the SQC Leader will lead in a way that supports Chick-fil-A’s vision and strategy while embodying the corporate purpose.
About Chick-fil-A SupplyChick-fil-A Supply®, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply® ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visit cfa-supply.com.
Responsibilities
General:
- Lead all safety, quality and compliance activities at a large-scale food service distribution center operation and in-house fleet
- Implement, manage, and improve distribution center and fleet FSQA (Food Safety Quality Assurance), EHS (Environmental, Health & Safety), and security operations
- Evaluate and mitigate risks at the DC, establish contingency plans where necessary
- Serve as the DC expert in HACCP, material handling equipment (MHE) certifications, stock recovery and sustainability
- Ensure Chick-fil-A Supply operations and policies comply with all governmental regulations, including but not limited to compliance with FDA, USDA, DOT, FMCSA, OSHA and EPA regulations
- Lead DC contingency planning for recalls, withdrawals, disasters, etc.
- Deliver high quality, up to date FSQA, EHS, and Security training to team members, drivers, navigators, and leaders
- Perform site and fleet level FSQA, EHS, and security monitoring inclusive of KPI management reporting (e.g., OSHA 300)
- Lead FSQA, EHS, and security risk-based incident investigations at the DC
- Perform DC site level and Driver/Navigator on-the-road behavioral observations
- Serve as the DC and Fleet point-of-contact for FSQA and EHS regulatory and voluntary inspections, contractor and employee concerns
- Oversee all quality checks on received product and liaison with CFA, Inc. for recalls and withdrawals
- Support innovation in the distribution center operation
- Support organizational growth and future distribution center openers by participating in interview events, training/onboarding and providing temporary SQC support, if needed.
- Complete other activities as deemed valuable by the organization
- Relationship Management:
- Work closely with CFA Supply Senior Leadership Team, CFA Inc. Supply Chain, Operators, and various business partners to ensure optimal alignment and collaboration
- Demonstrate the ability to value both relationships and results and to put others above themselves
- Recruit, train, and develop a strong team
Minimum Qualifications
- Bachelor's degree
- 5 years of EHS and FSQA experience in a food distribution or manufacturing environment
- Demonstrate functional knowledge and expertise in distribution:
- Standards, processes, systems and contingencies related to food safety, general safety, quality specifications, and all relevant laws and regulations
- Compliance and risk performance metrics, measurement and enforcement
- Employee training programs
- 24 hours of formal safety training each year for the past five years
- Knowledge of innovations in risk management, contingency planning and contingency execution
- Understanding of safety principles and loss prevention and reduction theories and practices
- Experience with accident investigations, including auditing and monitoring procedures
- Exceptional organization, attention to detail, and communication skills
- Excellent business communication and presentation skills
- Proficient in Microsoft Word, Excel, and Outlook
Preferred Qualifications
- Active HACCP, PCQI, CSP or similar certifications
- Excellent knowledge of OSHA, EPA, FDA, DOT and FMCSA regulations
- Working knowledge of supply chain innovations
- Working knowledge of safe work practices (OSHA, etc.) for all functions performed in a distribution facility
- Demonstrated ability leading in distribution center
Minimum Years of Experience
5Travel Requirements
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Frequently asked questions
Winter Haven's growing distribution and manufacturing sectors have increased demand for skilled safety and environmental managers. Candidates with strong food safety experience and regulatory compliance knowledge, like those required by Chick-fil-A Supply, often face moderate competition, making specialized certifications and local connections advantageous.
The distribution center at 4050 Logistics Parkway is located in an industrial area with accessible highways. Winter Haven has moderate traffic levels, but peak hours might affect commute times. Prospective managers should evaluate travel routes to ensure timely arrival for leadership responsibilities in a fast-paced environment.
This role uniquely blends food safety protocols with environmental compliance and quality assurance. Expertise in HACCP, regulatory standards like OSHA and EPA, and risk mitigation within food distribution environments sets it apart, requiring a multifaceted approach beyond traditional safety management.
Advancement typically leads to senior leadership roles overseeing multiple facilities or corporate EHS strategy. Developing expertise in regulatory compliance, incident investigation, and team leadership opens doors to director-level positions or specialized consultancy in food distribution safety.
In Winter Haven, experienced managers in this field usually earn between $85,000 and $110,000 annually, depending on certifications and years of experience. Given the demanding scope at Chick-fil-A Supply, compensation often aligns with upper market ranges for food distribution safety roles.
The company prioritizes a culture of care, embedding safety and quality standards deeply into operations. Leaders in this role actively collaborate across teams to uphold compliance and foster innovation, reflecting Chick-fil-A's values of responsibility and continuous improvement.
Launching a new distribution center involves establishing fresh safety protocols, training diverse teams, and refining contingency plans. Managers must balance regulatory compliance with operational innovation, ensuring a smooth startup while maintaining high standards across food safety, environmental, and quality controls.
Yes, the role includes approximately 10% travel, mainly for supporting other distribution center openings, training sessions, or regional inspections. This travel ensures consistent safety and quality practices across multiple locations within the Chick-fil-A Supply network.
Certifications like HACCP, PCQI, and CSP are highly valued locally, reflecting regulatory and industry standards. These credentials demonstrate expertise in food safety and occupational health, improving job prospects and effectiveness in managing compliance within distribution environments.
Effective communication, relationship-building, and a proactive approach to risk management are critical. Leaders must inspire teams, coordinate cross-functional efforts, and adapt to evolving safety challenges while embodying Chick-fil-A’s commitment to care and operational excellence.