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Seasonal Sales Associate
Company : Kirkland's, Inc.
Location : Detroit, MI, 48216
Job Type : Full Time / Part Time
Date Posted : 25 December 2025
Overview
The primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland’s Home customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team. Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of the work area.
Responsibilities
- Supports and values Customer Service in both the in store and online shopping experience
- Actively engages with all customers modeling exceptional selling behaviors
- Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
- Proactively engages with customers, reads cues and responds appropriately
- Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
- Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
- Achieves or exceeds goals associated with company initiatives and programs.
- Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
- Assists in maintaining an efficient and organized salesfloor and stockroom
- Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
- Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
- May perform other duties as necessary
Qualifications
- Energetic, people and results oriented, competitive with a drive to succeed
- Ability to effectively communicate both written and verbally
- Ability to work weekends, holidays and evenings
- Ability to read and interpret company directives, handbook and manuals
- Ability to work a flexible schedule to meet the business needs of the store
- Ability to work independently as well as part of a team
- Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product
- Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags
- Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers
- Must be able to frequently communicate with the customers in person, electronically, and telephonically
- Must be able to frequently move merchandise 50 pounds or more to and from the stock room to sales floor
- Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately
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Frequently asked questions
At Kirkland's Detroit store, seasonal sales associates balance engaging customers warmly while managing inventory duties like stocking shelves and organizing the stockroom. This dual focus ensures a smooth shopping experience and efficient store operations, reflecting the company’s emphasis on teamwork and versatility.
Seasonal retail roles in Detroit often require adaptability, especially around holidays when stores experience high traffic. Shifts can include evenings, weekends, and holidays, fitting the dynamic nature of Kirkland's customer service approach and meeting fluctuating local demand.
In Detroit’s competitive seasonal sales market, strong communication, a positive attitude, and stamina for prolonged standing are key. Candidates who demonstrate ability to multitask between customer service and merchandising often gain an edge.
Detroit’s seasonal stockroom roles often involve managing high-volume inventory turnover during peak periods. Challenges include safely handling heavy merchandise and maintaining organization amid rapid restocking, critical for seamless sales floor presentation.
Kirkland's prioritizes a caring culture and customer commitment more distinctly than some retailers. Seasonal associates embody these values daily, fostering a welcoming store atmosphere that supports both customer loyalty and team morale.
Starting as a seasonal sales associate at Kirkland's can open doors to permanent retail roles or supervisory positions. The company encourages growth by valuing initiative and customer-focused selling skills in its Detroit locations.
Seasonal associates at Kirkland’s receive hands-on training in point-of-sale systems and merchandising techniques. This equips them to maintain inventory accuracy and deliver the brand’s signature customer service experience.
Seasonal sales associates in Detroit generally earn between $12 and $15 per hour, aligning with regional retail standards. Kirkland’s competitive wages reflect the role's demands and the city’s cost of living.
During peak seasons, Kirkland’s associates in Detroit ramp up proactive engagement, swiftly addressing customer needs while maintaining upbeat energy. This approach helps manage high foot traffic without sacrificing personalized service.
Detroit’s winter requires seasonal associates to be mindful of slippery conditions when moving between stockrooms and sales floors. Kirkland’s emphasizes safety protocols and proper lifting techniques to prevent injuries during busy cold-weather shifts.