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Tennis Pro Shop Desk Attendant | Part-Time
Company : Omni Amelia Island Resort
Location : Austin, TX, 78735
Job Type : Part Time
Date Posted : 13 January 2026
Location
Barton Creek Country Club’s success is due to its dedicated, intelligent and self-motivated family of associates who work together to deliver personalized service to the club’s members and maintain the company’s trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged, then this is the place for you.
Barton Creek Country Club associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Barton Creek Country Club may be your perfect match.
Job Description
Omni Hotels & Resorts is seeking Tennis Desk Attendant for the beautiful Barton Creek Country Club!
If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni!
Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024
Responsible for providing superior service at the front desk to our resort guests and members that utilize the Tennis Center facility.
Responsibilities
- Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the resort.
- Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
- Smile, welcome our guests and members. Use their name whenever possible.
- Fold and stock towels throughout the facility.
- Assist in maintaining the cleanliness and orderliness of the facility.
- Complete and initial daily task lists.
- Record information regarding member and guests issues, housekeeping and engineering needs and turn in to Supervisor/Manager daily.
- Become proficient in using ResortSuite for sales and charges.
- Run nightly report for closing shift and submit to Accounting.
- Answer the phone and take messages.
- Maintain knowledge of current tennis programs.
- Maintain knowledge of the resort amenities, especially Fitness, Spa, Kid’s Club, Coffee Market, Aquatics, and Pool Cabanas.
Qualifications
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
- Previous customer service experience is strongly preferred.
- Ability to think clearly, quickly and make concise decisions.
- Ability to work cohesively with co-workers both within and outside of your department.
- Scheduling flexibility, including willingness to work primarily weekends and occasional holidays.
- Ability to accurately and efficiently input information into computer systems.
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com
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Frequently asked questions
Austin's vibrant hospitality scene and active lifestyle culture shape the Tennis Pro Shop Desk Attendant role uniquely. Employees here often engage with a diverse clientele passionate about tennis and recreation, requiring adaptability and local knowledge of sports facilities and community events.
While formal certifications aren't mandatory, familiarity with tennis terminology, customer service prowess, and basic POS system skills elevate candidates. Local expertise about Austin's sports and leisure trends also increases appeal to employers seeking attendants who connect with community members.
Yes, weekend availability is often essential since tennis centers see peak activity then. Part-time attendants at Austin facilities like Omni Amelia Island Resort typically enjoy shifts that accommodate both busy periods and quieter weekdays, balancing work with personal time effectively.
Key duties include greeting guests warmly, managing towel and equipment inventory, handling sales transactions, updating member information, and assisting with facility cleanliness. Proficiency in communication and multitasking ensures smooth operations and a welcoming environment at the tennis center.
This role offers valuable customer interaction experience and insight into sports facility management. Developing skills such as sales, scheduling, and guest relations can lead to supervisory or specialized positions within club operations or hospitality sectors.
In Austin, part-time tennis desk attendants generally earn between $12 and $16 per hour, influenced by experience and employer prestige. Omni Amelia Island Resort may offer competitive pay aligning with local hospitality standards, supplemented by potential benefits.
At Omni Amelia Island Resort, the desk attendant acts as the frontline ambassador for tennis services, enhancing guest satisfaction through personalized service and efficient facility coordination. Their role supports the resort’s reputation for exceptional hospitality and member engagement.
Omni’s emphasis on teamwork, comprehensive training, and a culture of empowerment sets its attendant roles apart. The position offers exposure to award-winning resort operations, fostering professional growth within a well-regarded hospitality brand.
Austin’s growing population and emphasis on active lifestyles drive steady demand for attendants in recreational venues. Seasonal peaks in tennis activity and tourism fluctuations also impact hiring trends, making part-time roles more available during high visitor periods.