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Box Office Supervisor | Part-Time | Palm Springs Plaza Theatre
Company : SPECTRA
Location : Palm Springs, CA, 92262
Job Type : Part Time
Date Posted : 11 January 2026
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Box Office Supervisors assist in the operation of the box office, implementing and following procedures, overseeing the box office and or the VIP entrances.
This role will pay an hourly rate of $22.00- $24.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until December 19, 2025.
About the Venue
Our goal is to prepare this one-of-a-kind community facility for its “Next Act” by replacing or restoring most systems, installing new seats, sound, and lighting, adapting the structure to meet current ADA requirements, and providing the theatre with modern facilities needed to provide Palm Springs and the Valley with a venue accessible and affordable for everyone. Exciting new developments include: SAVE, RESTORE, REOPEN
When we began this project, our ‘slogan’ was “Help Save the Plaza Theatre” but now that the restoration is in progress, we’re focusing on the finish line, and are now saying “Help REOPEN the Plaza Theatre.” The restoration project is well underway. Woodcliff Construction of Los Angeles has been working on comprehensive renovation of the historic building since March, 2024. The restoration work will take approximately one year to complete, allowing the Plaza Theatre to open in late 2025.
The Plaza Theatre will once again become a major economic driver for the City, generating millions in economic activity by bringing hundreds of visitors and locals per week to the downtown to see quality entertainment. The Foundation has partnered with Oak View Group to bring diverse high-quality programming. When restored, the Plaza Theatre will be the only place available for the entire community to come together and utilize it as an affordable community venue showcasing diverse programming for all people, local youth organizations, promoting multicultural programming in film, music, live theater, education, comedy, and entertainment for all.
Responsibilities
- Overseeing the Box Office during events to ensure the Ticketing Representatives are providing top notch customer service
- Working with Ticketmaster Archtics to solve customer ticketing issues
- Working VIP entrances during events to ensure there are no ticketing issues for VIP customers
- Processing orders via Ticketmaster Archtics
- Dealing with customer issues either at the box office or VIP entrances
Qualifications
- 2‐3 years experience in an office setting or similar preferred
- Ability to perform effectively under stressful situations
- Ability to define, analyze and solve problems
- Ability to coordinate box office procedures with other staff
- Ability to work variable hours including evenings, weekends and holidays
- Ability to communicate effectively both verbally and in writing
- Ability to safely and accurately handle and account for large sums of money
- Ability to handle difficult situations with courtesy and tact when dealing with the public and promoters
- Ability to maintain an effective working relationship with other staff, event promoters and the general public
- Skill in operating modern office equipment including computers
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Frequently asked questions
A Box Office Supervisor in Palm Springs focuses on overseeing ticketing operations and VIP entrances, ensuring smooth customer interactions during events. Unlike general theater roles, this position requires managing ticketing software and handling high-pressure situations, especially in a venue undergoing restoration like Palm Springs Plaza Theatre.
Supervisors often handle issues such as ticket discrepancies, VIP access conflicts, and last-minute changes. Given the historic venue’s reopening phase, adaptability is key to resolving unexpected situations while maintaining courteous interactions with attendees and event promoters.
Yes, starting as a part-time Box Office Supervisor can lead to managerial roles within venue operations or event management. Demonstrating leadership, problem-solving skills, and familiarity with ticketing platforms like Ticketmaster Archtics can accelerate career growth in live entertainment venues.
Palm Springs offers a growing market for theater roles, especially with projects like the Plaza Theatre restoration. While competition exists, it’s generally less intense than in larger metro areas like Los Angeles, giving candidates a stronger chance to land part-time positions in the local live entertainment scene.
Part-time Box Office Supervisors in Palm Springs typically earn between $22.00 and $24.00 per hour. This aligns with the local market rates for experienced ticketing and customer service roles within entertainment venues undergoing revitalization.
SPECTRA provides part-time employees with access to a 401(k) savings plan including matching contributions, which is less common in part-time theater jobs. Their commitment to diversity and community engagement also enriches the workplace culture at Palm Springs Plaza Theatre.
SPECTRA emphasizes a blend of modern ticketing technology and high-quality customer service, coordinating with event promoters and ensuring accessibility. Their management style fosters inclusivity and professionalism, crucial for a historic venue’s successful reopening.
Palm Springs’ layout and traffic patterns generally allow manageable commutes, but evening and weekend events can coincide with peak tourist seasons. Flexibility to work varied hours, including nights and holidays, is essential for part-time roles in the local entertainment industry.
While formal certifications are not mandatory, proficiency in ticketing software like Ticketmaster Archtics, cash handling accuracy, and strong communication skills stand out. Experience in customer-facing roles within live venues enhances employability in Palm Springs’ theater market.
The restoration creates a dynamic workplace with evolving operational procedures and heightened community interest. Supervisors engage in a unique setting that blends historic preservation with modern entertainment demands, offering enriching professional experiences.