Risevoic
Catering Delivery Driver
Company : Roche Bros.
Location : Wellesley, MA, 02481
Job Type : Full Time
Date Posted : 1 January 2026
Overview
To ensure customer satisfaction by operating the catering department with the highest level of quality service and to achieve expected sales goals.
Minimum Qualifications
1. Must be 21 years of age;2. Must have a valid Massachusetts drivers license.3. Driving record will be reviewed annually4. Will be subject to substance testing.5. Background check6. In some locations a CORI check will be required7. Must be well groomed and customer orientated.8. Must demonstrate the capability to interact with customers.9. Posses the ability to handle multiple orders and deliveries on a daily basis within a structured time frame.10. Must be able to read and write English adequately.11. Ability to speak, understand and follow English instructions.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
1. Handle each customer sales transaction in a courteous, friendly manner. Each customer will be extended a sincere, pleasant greeting and thanked when the transaction is completed. Always using proper customer service at time of delivery.2. Commit to the “Golden Rule” and work with other associates to build a strong catering team.3. Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).4. Promote the company image as a service-oriented operation where every associate will greet, assist, render efficient service and thank customers in a prompt, courteous, friendly, and business-like manner.5. Coordinate orders with catering sales clerk.6. Stay in constant contact with the catering sales clerk in case of problems with deliveries or delivery times.7. Work efficiently and at an acceptable pace ensuring timely deliveries.8. Effectively control proper storage and shipping of orders limiting shrink and damaged goods.9. Ensure proper customer service at time of delivery.10. Practice proper “on location” customer service and communication.11. Responsible for notifying management of customer complaints, security problems and product problems.12. Practice the “Cleaner’s Creed” to help keep the delivery van neat, clean and organized13. Coordinate equipment cleaning and storing.14. Keep maintenance record of gas and service.15. Follow proper hand washing, food storage and handling procedures.16. Maintain a neat personal appearance including proper uniform and dress code.17. Must be well-groomed.18. Be safety conscious and correct any unsafe conditions you observe; follow the rules of the road.19. Exercise proper safety practices when lifting or moving product or using equipment.20. Be sure to operate and clean department equipment and tools.
Secondary Job Functions:
1. Present favorable impression in dress, personal hygiene, and business attitude. Have a professional image at all times.2. Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.3. Successful completion of the passbook training within 60 days of entering the department.4. Other duties as assigned by management.
Physical Demands: (per work day)
Physical Demands: (per work day)
Never (N) 0%Occasionally (O) 1-33%Frequently (F) 34-66%Continuously (C) 67-100%
1. Standing: F surface type: tile/concrete2. Walking: F surface type: tile/concrete3. Sitting: F4. Carrying: O up to 50 lbs.5. Pushing: F up to 300 lbs.6. Lifting: O up to 50 lbs.7. Pulling: F up to 300 lbs.8. Climbing: O height: 12 ft9. Bending F10. Balancing: F11. Stooping: O12. Kneeling: O13. Crouching: O14. Handling: C15. Fingering: C16. Feeling: C17. Crawling: N18. Reaching: C level: waist/overhead19. Talking: C20. Seeing: C21. Hearing: C22. Smelling: F
Repetitive Action:
Continuous movement of entire body.
Job Location: (place where work is performed)
Retail grocery location
Working Conditions: environment involved is
X inside x outside x cold x heat wet/humidity
Safety Risk Factors:
Never (N) 0%Occasionally (O) 1-33%Frequently (F) 34-66%Continuously (C) 67-100%
1. O loud noise2. C twisting of back and neck3. O slippery floor surface4. O cluttered floor surface5. N hazardous equipment (mechanical moving parts)6. O contact with sharp objects7. O contact with skin irritant8. N toxic exposure (see material safety data sheet)9. O nuisance dust, fumes, sprays10. O hazardous cleaning solutions
Schedules:
X varied x day x evenings x weekends x holidays
Machines, tools, equipment, etc.:
Catering delivery van , cell phone, gps
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $17.30 - $22.50 per hour.
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Frequently asked questions
Catering delivery roles in Wellesley often require flexibility with varied shifts, including evenings, weekends, and holidays. Drivers must balance timely deliveries with customer service, adapting to changing daily routes while maintaining a professional and courteous presence throughout their shifts.
Yes, adhering to safety protocols like proper lifting techniques, vigilant driving practices, and following food handling standards is essential. Wellesley's weather can vary, so being prepared for wet or cold conditions ensures both personal safety and the integrity of delivered food items.
Top-performing catering drivers excel in multitasking, navigating efficiently through delivery routes, and providing exceptional customer interactions. They maintain organization within their delivery vehicles and communicate effectively with sales teams to handle last-minute order adjustments smoothly.
Daily duties include coordinating orders with sales staff, ensuring timely and accurate deliveries, managing multiple orders under time constraints, and maintaining vehicle cleanliness. Drivers also handle customer greetings professionally, report any issues promptly, and uphold company standards during each delivery.
Starting as a catering delivery driver opens pathways to supervisory roles within logistics or catering departments. With demonstrated reliability and customer service excellence, employees may transition into sales coordination, fleet management, or broader operational positions in food service companies.
Roche Bros. emphasizes a supportive, team-oriented culture that respects drivers as vital contributors to customer satisfaction. The company invests in training and fosters a positive work environment, setting it apart by prioritizing employee morale and professional growth.
Drivers at Roche Bros. are expected to exemplify the 'golden rule' by treating customers and colleagues with respect and kindness. Prompt, courteous greetings and sincere thank-yous are standard, helping to reinforce the company’s reputation for exceptional service.
Hourly wages for this role at Roche Bros. range from approximately $17.30 to $22.50, reflecting Massachusetts' pay transparency laws. Actual pay depends on experience, qualifications, and internal equity, offering competitive compensation within the local catering delivery market.
Applicants must hold a valid Massachusetts driver's license and undergo background screening, including annual driving record reviews and potential CORI checks. Compliance with substance testing is mandatory to ensure safety and regulatory adherence in the state.
Wellesley combines suburban roads with busy commercial areas, requiring drivers to manage varying traffic volumes and parking constraints. Efficient route planning and familiarity with local streets help minimize delays and maintain punctual deliveries.