Medical Front Office - Patient Service Specialist

This specialist coordinates patient check-ins, verifies insurance, and manages scheduling, ensuring smooth visits. Their role blends administrative skills with patient interaction, pivotal for efficient care delivery in busy outpatient settings like Murfreesboro clinics.

Strong communication, insurance authorization know-how, and multitasking are vital. Experience in scheduling and patient registration opens pathways toward advanced administrative or clinical support roles, especially within dynamic healthcare providers such as Select Medical.

Unlike typical front desk roles, this position demands proactive insurance verifications and co-pay collections, alongside greeting and guiding patients. Balancing administrative duties with patient care nuances creates a specialized workflow unique to outpatient physical therapy centers.

Starting hourly rates often begin around $15, subject to experience, aligning with local market standards for part-time and PRN patient service specialists. Murfreesboro’s competitive healthcare job market supports steady wage growth with accrued expertise.

While a high school diploma is essential, familiarity with insurance verification and scheduling software can give candidates an advantage. Regional healthcare employers often value experience over formal certification but keeping current with industry standards helps stand out.

Murfreesboro shows steady demand for medical front office roles due to expanding outpatient services, yet Smyrna and Mt. Juliet clinics offer overlapping opportunities. Candidates benefit from flexibility in commuting to increase chances of securing PRN or part-time positions.

Select Medical supports part-time and PRN staff with 401k eligibility after 1,000 hours and employee assistance programs, emphasizing holistic well-being. This approach reflects a commitment to financial security and emotional health uncommon in many frontline healthcare roles.

Select Medical’s network spans 1900 centers across 39 states, encouraging internal mobility and career growth. Their focus on outpatient physical therapy means specialists engage with diverse patient needs and collaborate closely with clinical teams, enhancing professional development.

This role integrates patient-facing duties with complex insurance processing and multi-party communications, demanding higher administrative acumen. It’s a hybrid position emphasizing patient service and business operations excellence within outpatient healthcare settings.

Candidates often start with a high school diploma and gain scheduling or insurance verification experience through internships or related roles. Local clinics value interpersonal skills and reliability, offering on-the-job training to build expertise in patient services.