Risevoic
Medical Front Office - Patient Service Specialist
Company : Select Medical
Location : Stamford, CT, 06902-8904
Job Type : Full Time / Part Time
Date Posted : 7 January 2026
Overview
Position: Patient Service Specialist
Location: Stamford, CT
Type of Employment: PRN/Per diem
Schedule: Weekdays - Varies
Compensation: $18/hour (pending experience)
When patients enter our outpatient physical therapy center in Stamford, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
We offer benefits which support the financial, work/life and emotional well-being of you and your family members. PRN / Part-time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year. We also offer our employee assistance program to part time and PRN employees.
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
- Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications
Minimum Qualifications:
- High School Diploma/GED required
Preferred Qualifications:
- 1 Year of Front Desk Experience
- Insurance Verification Experience
Additional Data
Go Anywhere with Us! 1900 centers in 39 states offering internal movement.Equal Opportunity Employer/including Disabled/Veterans.
Related Jobs
Bethel, CT
Top trending job titles hiring now
Popular Searches for Patient Service Specialist
Frequently asked questions
Stamford's medical sector shows steady demand for patient service specialists, but competition can vary by facility size. Candidates with insurance verification skills and flexible availability often have an edge, especially in outpatient centers like Select Medical.
Stamford’s urban setting means rush hour can extend commutes, so candidates should consider proximity or flexible scheduling. Working PRN or per diem shifts at Select Medical might help navigate peak traffic hours, improving work-life balance.
This role uniquely blends patient interaction with administrative tasks such as insurance authorizations and co-pay collections. Mastery of communication with external parties like attorneys and insurers sets it apart from standard receptionist positions.
Yes, familiarity with insurance processes is highly valued. Having at least a year of front desk experience combined with insurance verification knowledge can accelerate onboarding and enhance performance in a patient service specialist role.
Starting in this role opens doors to broader clinical services or healthcare administration positions. Internal mobility at Select Medical’s 1900 centers nationwide supports growth into leadership or specialized patient coordination roles.
Select Medical emphasizes compassionate patient interaction alongside operational efficiency. Specialists embody this by ensuring smooth appointment scheduling and empathetic communication, reflecting the company’s commitment to exceptional outpatient care experiences.
Beyond competitive hourly pay, Select Medical extends 401k eligibility after 1,000 work hours within the first year for PRN staff. Their employee assistance programs also support emotional well-being, tailoring benefits to part-time employees.
At $18/hour, the compensation aligns well with regional averages for per diem medical front office roles. Pay can vary with experience and skill set, especially those involving insurance processing and multi-party communications.
Balancing front desk duties with managing payer approvals and coordinating with diverse external entities requires multitasking and attention to detail. Adapting to varying weekday schedules also demands flexibility from patient service specialists.