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Unit Assistant/Telemetry Technician
Company : Sonoma Valley Hospital
Location : Sonoma, CA, 95476
Job Type : Full Time / Part Time
Date Posted : 11 January 2026
Overview
The Unit Assistant/Telemetry Technician is an important member of the care team, supporting all departments in the delivery of safe, efficient care to patients on MedSurg and ICU. Responsible for helping create and maintain a healthy working environment for all members of the care team, an efficient and organized unit, and a safe, healing atmosphere for our patients. Enhances the daily operations of the units, supports patient throughput, and provides outstanding service excellence. Expected to perform basic patient care duties autonomously and also at the direction of the RN.
Responsibilities
Provides excellent customer service to all patients, visitors, and staff of SVH by maintain a helpful, positive attitude. Promptly answers phones in a professional tone an manner at all times and always tries to assist the caller. Directs caller to appropriate staff member. Relays clear and concise messages as needed. Assists and guides patients and visitors, and is welcoming and caring. Is sensitive to cultural differences and treats all people with respect and compassion. Maintains a professional personal appearance and manner at all times, in accordance with SVH policy.
Creates an efficient working environment by keeping the nursing stations tidy and organized. Keeps the patient paper chart organized, complete, and up to date from admission through discharge, and ensures same is sent to medical records. Keeps the unit assignment board complete and updated throughout the shift. Updates daily census sheet at end of each shift.
Supports patient flow by collaborating with nursing and the House Supervisor to assign patient beds. Notifies RN of new admissions and when discharge paperwork is complete. Supports timely discharges by coordinating all discharge paperwork, scheduling follow-up appointments, assisting case management in facilitating acute transfers. May assist in transport of discharged patients to lobby . Supports the PRIME Grant initiative by ensuring all discharge paperwork is complete, follow up appointments are made, and discharge paperwork is faxed to the patient's PCP within the specified time frame.
Assists RN to answer call lights quickly and determines how best to assist a patient. Rounds frequently on patients, assisting as needed, and reports to the RN any findings that are not "within normal limits." Ensures patient whiteboards are complete and updated. Assists the team in keeping patient belongings safe and accounted for.
Maintains competency for telemetry monitoring. Admits and discharges patients from monitor, observes patient rhythm for changes, notifies RN of any abnormalities, prints and reviews, and interprets rhythm strips each shift.
Supports a healthy working environment by volunteering discretionary effort constantly, is curious and not judgmental, maintains a positive attitude and fosters a spirit of teamwork among all disciplines. Seeks solutions and engages in problem-solving, avoiding gossip and negativity
Supports a safe working environment by putting away equipment and unused supplies when no longer needed. Submits work orders for faulty or broken equipment to appropriate team (Biomed, Engineering ,IT). Cleans and disinfects equipment per SVH Infection Prevention policy. Performs hand hygiene before and after every patient interaction and when hands are visibly soiled. Reports unanticipated events as appropriate via the Midas System.
Practices financial stewardship by not overusing or wasting supplies, to include patient supplies as well as office/unit supplies. Completes accurate billing/charge capture in a timely manner for all ACU patients.
Maintains personal responsibility for keeping all employment requirements in good standing, including but not limited to BLS certification, annual employee health requirements and annual employee education requirements (i.e. HealthStream's, skills lab); maintain knowledge and skill in telemetry monitoring.
Qualifications
Education: High School Diploma or equivalent.Experience: Minimum one year as a telemetry technician or nursing student who has completed first semester of nursing school preferred; six months as unit assistant or similar position required.Licenses & Certifications: Current Certified Nursing Assistant license by State of California preferred. Basic Life Support from an American Heart Association approved agency required. Successful completion of Basic Arrythmia course or successful passing of hospital-specific Basic Arrythmia exam within first 90 days of employment.Required Skills & Knowledge: Excellent customer service and communication skills. Ability to adapt quickly to changes, in a positive manner. Ability to communicate effectively both verbally and non-verbally. Able to work in an organized and efficient manner; ability to prioritize tasks and function in a very fast paced environment. Able to use a computer and Microsoft Office programs. Attention to detail, accuracy and ability to maintain confidentiality. Knowledgeable in basic anatomy, basic medical terminology, and telemetry.
Compensation
Actual compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Eligible roles also qualify for a comprehensive benefits package.Minimum:
USD $24.62Maximum:
USD $32.01Related Jobs
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Frequently asked questions
At Sonoma Valley Hospital, a Unit /Telemetry Technician integrates patient care with telemetry monitoring in a fast-paced medsurg and ICU environment. Unlike some settings, this role emphasizes autonomous basic care duties paired with real-time cardiac rhythm observation, supporting patient flow and discharge coordination uniquely tailored to the hospital's care teams.
Success hinges on strong communication, adaptability in high-pressure scenarios, proficiency with telemetry equipment, and meticulous organizational skills. Familiarity with California’s CNA licensing requirements and American Heart Association BLS certification further enhance your competence in delivering patient-centric support within Sonoma Valley Hospital’s multidisciplinary teams.
Telemetry technicians can advance into specialized cardiac monitoring roles, nursing, or clinical technician positions. Sonoma Valley Hospital supports skill development through ongoing education and certifications, enabling transitions into case management or supervisory roles within patient care units, fostering both clinical expertise and operational leadership.
Sonoma’s healthcare sector shows moderate demand for telemetry technicians, shaped by its growing aging population and hospital expansions. Candidates with California CNA certification, telemetry monitoring skills, and flexible schedules tend to stand out. Proximity to the hospital and familiarity with local patient demographics also factor heavily in hiring decisions.
Yes, completing California state CNA licensure and American Heart Association BLS certification is highly favored. Additionally, local courses offering hospital-specific arrhythmia training or telemetry technician certification bolster candidacy, reflecting Sonoma Valley Hospital’s standards for competent rhythm monitoring and patient care support.
Sonoma Valley Hospital emphasizes a collaborative, respectful work culture prioritizing patient throughput and safety. The technician role blends hands-on telemetry monitoring with active patient assistance, fostering a healing environment. Employees benefit from community-focused care models, comprehensive benefits, and opportunities to influence unit efficiency beyond standard technician duties.
Technicians coordinate discharge paperwork, ensure follow-up appointments are scheduled, and assist with patient transport, enhancing smooth transitions. By collaborating closely with nursing and case management, the role ensures compliance with Prime Grant initiatives and timely faxing of documents to primary care providers, which is critical for continuity of care.
Salaries for this role typically range from $24.62 to $32.01 per hour, factoring in experience, certifications, and departmental equity at Sonoma Valley Hospital. Compensation packages often include benefits, reflecting the hospital’s commitment to rewarding skill proficiency and fostering staff retention within its healthcare teams.
The position thrives on fostering positivity, teamwork, and problem-solving among diverse care disciplines. Sonoma Valley Hospital encourages discretionary effort, a culture of respect, and proactive communication, which helps technicians maintain not only clinical accuracy but also a supportive atmosphere conducive to patient healing and staff satisfaction.
Sonoma’s traffic conditions and public transit options influence shift start times and punctuality. Many technicians prefer living nearby to minimize commute stress, enabling timely responsiveness to unit needs. Proximity to community hubs also facilitates quick patient transports and supports efficient coordination with other hospital departments.