Medical Front Office - Patient Service Specialist

Columbus has a growing healthcare sector, increasing demand for Medical Front Office - Patient Service Specialists. With numerous outpatient centers and hospitals, competition remains moderate, making it a promising location for candidates with solid front desk and patient care experience.

While a high school diploma suffices, certifications such as Medical Office Specialist or HIPAA compliance training can boost your profile in Columbus. Local employers often value candidates with healthcare administration knowledge and familiarity with insurance verification processes.

This role uniquely blends patient interaction with administrative tasks like scheduling and insurance authorization. Proficiency in multi-line phone systems, empathy, and understanding healthcare billing makes this position distinct within patient services.

Typical duties include greeting patients, managing appointments, collecting co-pays, and liaising with insurance companies. This multifaceted role requires balancing efficient front desk operations with compassionate patient communication.

Yes, especially if they possess strong customer service skills and are quick learners. Experience with front desk operations or medical terminology is advantageous, but many employers provide on-the-job training to bridge skill gaps.

Select Medical emphasizes a patient-first mindset combined with efficient administrative precision, supporting outpatient physical therapy centers. They foster collaboration with legal and insurance entities, enhancing patient care continuity beyond typical front desk duties.

Select Medical offers between $16.00 and $19.00 per hour for this per diem position, depending on experience. This range aligns competitively with local market rates for medical front office roles in outpatient settings.

Select Medical promotes inclusivity and values veterans and disabled individuals, fostering a supportive environment. The per diem schedule offers flexibility, appealing to those balancing varied commitments while engaging in patient-centered care.

Starting in this role can lead to advanced positions such as medical office manager or clinical services coordinator. Gaining expertise in insurance processes and patient interaction lays a strong foundation for career advancement within healthcare administration.

Columbus features accessible public transit and reasonable traffic flow, making commutes generally manageable. Proximity to healthcare hubs often reduces travel time for patient service specialists working at Select Medical's outpatient locations.