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Food Service Worker
Company : Roche Bros.
Location : Attleboro, MA, 02703
Job Type : Full Time / Part Time
Date Posted : 15 January 2026
Overview
The Cashier provides excellent customer service by efficiently and accurately processing customer transactions at the checkout lane. This individual provides the highest level of quality service by creating a pleasant and friendly atmosphere and treating each and every customer and associate like one of the family!
Minimum Qualifications
1. Must be passionate about people and committed to customer service excellence!2. Must be able to work as a team member and interact positively with customers.3. Must possess a high standard of integrity and reliability.4. Successful completion of e-learnings and department training programs.5. Must be able to read, write, speak, and understand English.6. Ability to work a schedule based on the business needs of the store location.7. Authorized to work within the U.S.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
1. Promote the company image as a service-oriented operation where every associate will greet, assist, render efficient service and thank customers in a prompt, courteous, friendly, and business-like manner. 2. Commit to the “Golden Rule” and work with management and fellow associates to build a strong customer service team.3. Record all items at correct prices in their correct departments quickly and efficiently. Utilize all techniques specified in training.4. Verify identification for beer and wine purchases (where applicable). 5. Follow company cash handling procedures and maintain acceptable over/short record 6. Participate in bagging customers’ orders properly, and check register for product before the customer leaves to ensure nothing is left behind.7. Notify customer service manager or assistant customer service manager of any problems: customer inquiries or complaints, incorrect prices or poorly marked merchandise, errors/problems with UPC codes, change and coin needed, potential security problems, shrink problems within the store, perishable overstock at check stand (returns), or any unusual problems or situations.8. Participate actively in controlling shrink (loss of profit); checking the bottom of carriages, accurate ringing, shoplifting awareness, associate theft, and perishable overstock control.9. Keep sales and work area and equipment clean, orderly, and free from safety hazards; report hazards to management.10. Ensure company standards of cleanliness, safety, proper food handling practices, sanitation, and productivity are achieved.11. Other duties as assigned by management
Secondary Job Functions:1. Cashiers may be scheduled as Service Clerks or Head Cashiers as dictated by the business need.2. Return shopping carts and hand baskets to the proper location.3. Assist in training new associates.
Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Sitting
0% (N) Never
Carrying up to 50 lbs, stooping, kneeling, or crouching. (Self-checkout Assistant must be able to carry up to 20 lbs or more.)
1-33% (O) Occasionally
Walking on a tile or concrete floor, pushing up to 250 lbs, bending, balancing, and smelling.
34-66% (F) Frequently
Standing on a tile or concrete floor, lifting up to 50 lbs, pulling up to 250 lbs, handling, fingering, feeling, reaching at the waist or overhead, talking, seeing, and hearing.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Hazardous equipment (mechanical moving parts) and toxic exposure (see material safety data sheet).
0% (N) Never
Loud noise, slippery or cluttered floor surface, contact with sharp objects, contact with skin irritant, nuisance dust, fumes, and sprays, and hazardous cleaning solutions.
1-33% (O) Occasionally
Twisting of the back and neck and cluttered floor space.
67-100% (C) Continuously
Machines, tools, and equipment utilized:
Scanner, scales, adding machine, check scanner, cash register, shopping cart, POS system, phones/paging system, store computer system, bagging supplies, U-boats, approved cleaning supplies.
Repetitive Action:
The continuous movement of the entire body.
Working Conditions: Working environment is inside.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.00 - $17.90 per hour.
Auburn, MA
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Frequently asked questions
Roche Bros. emphasizes a family-like atmosphere where Food Service Workers not only handle transactions but also actively contribute to a positive customer experience. Compared to other Attleboro jobs, this role blends customer service with teamwork, focusing on integrity and store standards, making it unique in the local food service market.
Starting as a Food Service Worker at Roche Bros. offers opportunities to train for supervisory roles or specialized positions like head cashier. The company supports internal growth by providing department training programs, fostering skills in customer service, cash handling, and team leadership, which helps employees progress in their food service careers.
Employers in Attleboro typically look for candidates with strong customer service skills, reliability, and the ability to work flexible schedules. Basic English proficiency and completion of training programs are often required. Physical stamina is important due to frequent standing and lifting tasks common in food service roles.
Handling high customer volume during peak hours requires quick, accurate transaction processing and effective communication. Workers must manage inventory control, prevent shrinkage, and maintain cleanliness under pressure. Balancing these tasks while upholding friendly service standards can be demanding but rewarding.
The position involves a fast-paced indoor setting with frequent physical activity like lifting up to 50 lbs and standing for extended periods. Safety and sanitation are prioritized, so employees must adhere to company standards, including proper food handling and hazard reporting, creating a secure workplace.
Attleboro's food service sector is moderately competitive, with Roche Bros. attracting applicants due to its reputation for supportive work culture. Job seekers benefit from local demand but should highlight customer service skills and flexibility to stand out in the hiring process.
While formal certifications aren't always mandatory, completing food safety or customer service training enhances employability. Roche Bros. provides e-learning programs upon hiring, but additional certifications like ServSafe can give candidates an edge in Attleboro's food service job market.
Roche Bros. offers a wage between $15.00 and $17.90 per hour for Food Service Workers, aligning well with Attleboro's average for similar roles. Pay may vary based on experience and schedule flexibility, making it competitive within the local food service industry.
This role provides hands-on training, a structured team environment, and clear expectations, making it accessible for beginners. The supportive culture at Roche Bros. helps new hires develop essential skills in customer interaction, cash handling, and store operations.
Yes, Roche Bros. includes comprehensive e-learning and department-specific training programs for Food Service Workers. These initiatives ensure employees gain the necessary skills to perform efficiently while fostering career development within the company.