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Prime Healthcare Services

Telecom Engineer

Company : Prime Healthcare Services

Location : Chicago, IL, 60631

Job Type : Full Time

Date Posted : 4 January 2026

Overview

Department: Data Processing

Schedule: Fulltime - Days, 8hr shift

Facility: Resurrection Medical Center

Location: Chicago, IL

Responsibilities

This position will be responsible for the installation, maintenance, and troubleshooting of telecommunication systems, specifically those involving Avaya, Cisco, and Nortel technologies, ensuring seamless communication throughout the hospital. This role requires strong technical expertise, attention to detail, and the ability to respond quickly to emergency situations. This position requires the ability to independently identify and fulfill responsibilities with minimal oversight, especially on critical matters. The role frequently involves exercising discretion and independent judgment, evaluating different options, and making informed decisions. The position is expected to effectively prioritize tasks, manage time efficiently, and ensure deadlines are consistently met.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

Required qualifications:

·         High school diploma or GED, an associate degree in telecommunications, electronics, or a related field.

·         3+ years of experience as a Telecom Technician, with specific experience in Avaya or Cisco, or Nortel systems preferably in a hospital or healthcare environment.

·         Strong understanding of PBX, VoIP, nurse call systems, paging systems, and structured cabling.

·         Excellent problem-solving and troubleshooting skills.

·         Strong communication and interpersonal skills.

·         Experience working with hospital-specific communication systems such as nurse call and emergency response systems.

·         Understands hospital business operations and structure, general requirements in an integrated delivery system, and use of IT applications in the practicing healthcare environment.

·         Open to travel when required.

Preferred qualifications:

·         Relevant certifications such as BICSI, CompTIA Network+, or equivalent preferred.

Pay Transparency

Resurrection Medical Center offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $70,720.00 to $101,920.00 on an annualized basis. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

 

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Frequently asked questions

Telecom Engineers in Chicago’s healthcare settings, like at Prime Healthcare Services, often handle specialized systems such as nurse call and emergency response communications. The focus on patient safety and hospital workflows means engineers must adapt telecom solutions to support critical healthcare operations, differing from typical corporate telecom roles.

In Chicago’s healthcare market, certifications such as BICSI and CompTIA Network+ are highly valued for Telecom Engineers. These credentials demonstrate expertise in structured cabling and network fundamentals essential for maintaining complex hospital communication infrastructures critical to patient care.

Mastering Avaya, Cisco, and Nortel systems is crucial, along with proficiency in PBX, VoIP, and paging systems. Strong troubleshooting, quick decision-making, and familiarity with hospital-specific communication like nurse call systems will set you apart in Prime Healthcare’s data processing team.

Emergency scenarios demand rapid identification and resolution of communication failures involving critical systems like nurse call or paging. Telecom Engineers must act swiftly to restore seamless connectivity, balancing technical precision with the urgency that hospital environments require.

Prime Healthcare offers Telecom Engineers an estimated annual compensation between $70,720 and $101,920, which aligns competitively with Chicago’s healthcare telecom roles. This range reflects factors like experience, certifications, and the specialized nature of hospital communication systems.

This role is uniquely integrated within a hospital environment, requiring knowledge of healthcare communication protocols alongside telecom expertise. Prime Healthcare emphasizes independent judgment and prioritizing urgent tasks, distinguishing it from typical corporate telecom engineer jobs.

Grasping hospital business processes and integrated delivery systems is vital. It enables Telecom Engineers to tailor telecom solutions that support clinical workflows and emergency responses effectively, enhancing communication reliability in healthcare settings.

Chicago shows steady demand for Telecom Engineers skilled in healthcare communication systems due to ongoing hospital expansions and technology upgrades. Candidates with certifications and experience in Avaya or Cisco systems tend to have an edge in this competitive local market.

Positions typically offer full-time day shifts with 8-hour schedules, supporting work-life balance while ensuring consistent coverage for hospital communication needs. Flexibility may be required occasionally for emergency responses or travel.

While primarily based at Resurrection Medical Center, occasional travel may be necessary for system upgrades or training across other Prime Healthcare facilities, offering varied exposure within the telecom healthcare domain.

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