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ResCare Community Living

Day Services Manager

Company : ResCare Community Living

Location : Lafayette, LA

Job Type : Full Time

Date Posted : 14 January 2026

Our Company

ResCare Community Living

Overview

Operations Management focuses on efficiently meeting the needs of our clients across various lines of business.  If your passion is managing and developing staff to ensure quality care to help our clients live their best life we encourage you to apply today!

Responsibilities

  • The Day Services Manager is responsible for the operation of day services, including personnel, operational budget, compliance with agency policy, state/federal regulations, or standards of service, and quality of program for persons served
  • Oversees/participates in the hiring process of all assigned positions in accordance with Company policy and local, state, and federal employment law
  • Ensures all assigned staff receive training and supervision as needed to meet performance expectations
  • Ensures accurate and timely completion of all documentation related to staff (new hires, terms, performance reviews, leave requests, corrective actions)
  • Participates in investigations and ensures appropriate follow through on recommendations
  • Manages contracts and supervises the work of contract staff
  • Oversees ongoing contracts 
  • Supervises and trains staff on contract work
  • Maintains good customer relations with current business partners
  • Provides support to persons served
  • Oversees the treatment/support services provided by day services staff
  • Serves as liaison for appropriate Support Coordinators, family, legal guardians
  • Coordinates/resolves conflicts in resources for provision of services
  • Attends support plans or special reviews, as necessary 
  • Monitors program documentation for accuracy and timeliness
  • Evaluates and monitors program effectiveness 
  • Monitors individual financial records
  • Monitors individual medication administration records
  • Provides budget and financial oversight
  • Assist in the development and monitoring of assigned budgets
  • Remains within budgeted expenses for service areas
  • Reviews and assigns referrals in admission to program
  • Conducts and monitors service integrity and compliance to service site/company policy to maintain licensure, Medicaid, or other funding
  • Monitors staffing schedules, overtime, staff vacancy rates

Qualifications

  • Bachelor of Arts/Bachelor of Science in Business, Health care Administration, or a Social Science preferred
  • Must have a minimum of five years in the Human Services field with two years of progressively responsible management experience 
  • Prior experience providing services and supports to individuals with developmental disabilities preferred
  • Ability to communicate verbally and in writing
  • Ability to travel to multiples service sites, staying overnight if necessary 
  • Experience in managing systems, processes, and people
  • Working knowledge of Federal, State, Local regulations concerning services to individuals with developmental disabilities
  • Demonstrate computer proficiency with working knowledge of Excel, Word
  • Good organizational skills and attention to detail
  • Proven supervisory skills
  • Capable of working responsibly with highly confidential information
  • Proven track record to guide teams toward multiple goals within several resource and/or reimbursement models
  • Valid driver’s license from state of residence with satisfactory driving record as defined by Company vehicle policy and/or liability insurance carrier

About our Line of Business

ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit www.rescarecommunityliving.com. Follow us on Facebook and LinkedIn.  

Salary Range

USD $16.83 / Hour

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Frequently asked questions

Lafayette's growing community services sector creates steady openings for Day Services Managers, often outpacing general managerial positions in social services. Local emphasis on developmental disability support boosts demand, making it a promising area for professionals seeking leadership roles within human services.

Managing day services across Lafayette's dispersed facilities requires juggling staffing logistics, compliance with state regulations, and effective communication with support coordinators. Travel between locations and adapting to varied client needs are common hurdles that test organizational agility and leadership skills.

Effective Day Services Managers excel in personnel development, budget oversight, and regulatory compliance. Strong verbal and written communication, proficiency in managing confidential data, and solid organizational capabilities are essential to uphold quality care and program integrity.

Hands-on experience with developmental disabilities enhances a manager’s ability to tailor services and lead specialized teams, which often leads to higher responsibilities and opportunities in organizations focused on disability support, including roles in policy development or regional program oversight.

At ResCare, the Day Services Manager balances operational leadership with deep involvement in client support, emphasizing compliance and quality across multiple service lines. The role also requires navigating contracts and fostering community partnerships, reflecting ResCare’s comprehensive approach in Lafayette.

ResCare provides structured training and resources to ensure managers stay updated on evolving regulatory standards. Managers receive guidance on documentation accuracy, licensing requirements, and Medicaid funding compliance to effectively safeguard service integrity.

The $16.83 hourly rate is modest relative to national averages but aligns with Lafayette’s cost of living and nonprofit sector benchmarks. While it suits entry-level management, candidates with extensive experience might negotiate higher compensation based on expertise and added responsibilities.

Certifications in healthcare administration, social services management, or developmental disabilities are valued locally. Additionally, completing leadership courses and gaining knowledge on Louisiana-specific Medicaid regulations significantly boost a candidate’s competitiveness.

Managers often optimize staffing schedules, negotiate contract terms, and monitor expense reports rigorously. Creative resource allocation and continuous program evaluation help balance financial limits with the goal of delivering consistent, high-quality client support.

ResCare’s approach integrates a broad spectrum of support, including behavioral and in-home pharmacy services, requiring managers to coordinate diverse teams and programs. This multifaceted role contrasts with narrower service-level positions by demanding a holistic operational and client-centered focus.

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