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Concession Worker | Part-Time | Marcus Performing Arts Center
Company : Dallas Convention Center
Location : Milwaukee, WI, 53202
Job Type : Part Time
Date Posted : 13 January 2026
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Concessions Worker prepares and serves concession items to guests. Prepares and pours beverages and serves them to guests. Ensures quality of food presentation. Utilizes a cash register and accepts payment. Must be able to maintain excellent attendance in accordance with the attendance policy.
This role will pay an hourly rate of $14.00-$16.00 and is tip eligible
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until March 6, 2026.
About the Venue
Serving more than 200,000 people annually, Marcus Performing Arts Center (MPAC) brings a diverse range of celebrated performing arts to the region, including:
- Tony Award-winning Broadway shows.
- Exceptional music, dance, and theatre events from artists in Milwaukee and around the world.
- Exciting community events & celebrations.
- Fun, educational experiences for young audiences.
- Private events, like weddings and meetings.
A fixture in Milwaukee for over 50 years, MPAC is home to four major resident companies: Black Arts MKE, First Stage, The Florentine Opera, and Milwaukee Ballet. MPAC is proud to be part of the Milwaukee Theater District as well as a dedicated War Memorial facility, honoring those who bravely served our country.
From our world-class performances to inspiring community events, we hope your experience at the Marcus Performing Arts Center leaves you feeling transported and transformed.
Responsibilities
- Conduct the cash register sales by taking orders, building orders, and completing the transaction.
- Ability to build orders, prepare food, and knowledge in all areas of concessions operations.
- Responsible for maintaining stock and supply levels and communicating to the Concessions Stand Mangerof low stock items.
- Listening and responding to customer requests or concerns
- Responsible for maintaining a clean and organized workspace including but not limited to disposal ofgarbage & cleaning dishes.
- Serve beverages to guests including alcoholic beverages responsibly. Must check guest’s ID in accordancewith state/federal regulations to verify minimum age requirement for purchase of alcoholic beverages.
- Maintains sanitation, health and safety standards in work areas
Qualifications
- High school diploma or equivalent preferred
- Must be 18 or over
- Three or more months’ experience in food service industry preferred
- Previous cash handling experience preferred.
- Ability to learn to handle cash and learn to operate a cash register and corresponding system
- Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Frequently asked questions
This position at Marcus Performing Arts Center blends traditional concession tasks with unique event-driven experiences, serving guests attending performing arts shows. It requires quick cash handling, beverage service including alcohol, and maintaining a welcoming atmosphere, different from typical concession stand jobs due to its cultural and community-focused environment.
Strong interpersonal communication, multitasking under pressure, familiarity with cash registers, and knowledge of food safety are key. Also, understanding the nuances of serving diverse audiences at varied events helps create memorable guest experiences specific to venues like Marcus Performing Arts Center.
Yes, beginning in concession roles can lead to supervisory or event staffing positions within venue management. Learning operational logistics and guest engagement at places like Marcus Performing Arts Center can open doors to broader hospitality or entertainment industry roles.
Oak View Group emphasizes diversity and inclusivity to foster innovation and service excellence. Their commitment ensures part-time roles like Concession Worker benefit from a supportive culture focused on celebrating community diversity and providing growth opportunities.
Though distinct venues, both prioritize hiring concession staff with strong customer service and cash handling skills. Networking between these centers often helps candidates find roles across multiple event locations, enhancing job flexibility and experience.
Hourly wages range from $14.00 to $16.00 for this role, plus eligibility for tips. This competitive pay aligns with Milwaukee's hospitality sector standards, reflecting the specialized service provided during high-profile performing arts events.
Milwaukee offers a balanced demand with fewer applicants per position than larger hubs like Las Vegas, making it moderately competitive. However, venues like Marcus Performing Arts Center attract dedicated candidates interested in cultural events, differentiating the job market locally.
Location in downtown Milwaukee means accessibility via public transit and limited parking. Prospective workers often weigh travel time and costs against shift schedules, especially for part-time roles, to maintain work-life balance in this urban setting.
Daily duties include operating cash registers, preparing concession items, managing stock levels, responding to guest needs, and ensuring cleanliness. The role requires vigilance in age verification for alcohol sales and maintaining health standards during events.
Staff must exhibit a friendly, positive attitude, swiftly address guest concerns, and create an inviting environment that complements the artistic atmosphere. Exceptional interpersonal skills are crucial to enhance the overall event experience.