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Patient Access Rep I
Company : Catholic Health Initiatives
Location : Lufkin, TX
Job Type : Full Time
Salary : 15-19.64 HOUR
Date Posted : 3 January 2026
Job Summary and Responsibilities
Performs patient access, registration, admitting and financial counseling activities, which may include: patient pre‐ registration and registration, admittance, patient financial counseling, researching and evaluating federal, state and commercial insurance funding issues and screening patients for alternative government funding.
Assembles all data and documents required for complete patient registration, including, pre‐admission, admission, pre‐registration and registration Functions; completes all insurance verifications and authorizations
Enters all patient demographic information; uses other department applications for eligibility and authorization
Assesses patient financial responsibility and collects co‐pays and deductibles at time of admission
Screens admissions and informs referring physician offices, patients and their families about hospital policies and procedures regarding method of payment sources for services rendered
Obtains and documents funding information from patients and Provides information on available funding resources; obtains funding for patients in the statuses of scheduling, pre‐registration, registration, or post registration as assigned
Uses payer resources and website to explore and assess eligibility; Initiates third party referrals, administers financial assistance policy and procedures to determine patient eligibility for discounted prices or charity care
Works in collaboration with all areas of the revenue cycle to identify and resolve issues and or barriers
Enters a variety of fiscally related information into databases; Maintains fiscal records and files
Responds to requests for information and inquiries related to patient access processes, policies, and/or other related information; researches and resolves customer problems
Job Requirements
Education & Experience
High School Diploma/GED
No experience required
Where You'll WorkCommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
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Frequently asked questions
While a high school diploma is standard for Patient Access Rep I roles, certifications like Certified Patient Access Representative (CPAR) can enhance employability in Lufkin, TX. Local employers often favor candidates familiar with state insurance regulations and hospital billing systems, improving job prospects at facilities like Catholic Health Initiatives.
In Lufkin, TX, patient access roles attract many applicants due to steady healthcare demand. Catholic Health Initiatives and similar providers maintain moderate competition levels, favoring candidates with strong communication skills and insurance verification knowledge to stand out in this region's job market.
Successful Patient Access Rep I professionals excel in patient registration accuracy, insurance verification, and financial counseling. Mastery of eligibility screening and adept use of payer websites can pave the way for advancement into senior access or revenue cycle management roles.
Patient Access Rep I positions focus heavily on pre-registration, insurance authorization, and financial screening, unlike broader patient service roles which may include care coordination. Their role is pivotal in ensuring patient data integrity and payment readiness before treatment begins.
At Catholic Health Initiatives, Patient Access Rep I staff collaborate closely with billing and clinical teams to resolve insurance barriers swiftly. This synergy helps maintain revenue flow, reduces claim denials, and ensures patients receive clear financial guidance upfront.
Catholic Health Initiatives offers ongoing education emphasizing federal, state, and commercial insurance nuances. This equips Patient Access Rep I employees with the expertise necessary to navigate funding sources, charity care eligibility, and payer portals efficiently.
Patient Access Rep I roles in Lufkin, TX generally offer between $31,000 and $38,000 annually, depending on experience and certifications. The area's cost of living and healthcare demand influence this competitive compensation bracket.
Lufkin's healthcare sector is growing steadily, with increasing patient volumes creating demand for Patient Access Reps. Compared to larger Texas metros, Lufkin offers fewer but stable openings, making it a strategic choice for those seeking community-focused employment.
Some assume Patient Access Rep I positions are purely clerical; however, they require critical thinking to assess insurance eligibility, resolve funding issues, and communicate complex payment policies compassionately to patients.
Occasionally, Catholic Health Initiatives offers part-time Patient Access Rep I positions to accommodate diverse schedules. These roles still demand proficiency in registration and financial counseling but provide flexibility for work-life balance.