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Billing Clerk
Company : Roche Bros.
Location : Milton, MA, 02186
Job Type : Full Time / Part Time
Date Posted : 24 December 2025
Overview
To stock merchandise on shelves and displays throughout the department in a careful, clean, neat and expedient manner; ensuring that all product is fresh, rotated and well stocked for our customers while maintaining great customer service.
Minimum Qualifications
- Must be 16 years of age; (18 to use compactor)
- Complete training in the grocery operation.
- Ability to prioritize work load and have sense of urgency.
- Must be able to read, write, speak, and understand English, with the ability to follow instructions.
- Ability to work a scheduled based on the business needs of the store location.
- Authorized to work within the U.S.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
- Greet assist and thank customers in a prompt, courteous and friendly manner.
- Commit to the “Golden Rule” and work with other associates to build a strong grocery team.
- Achieve the highest associate morale in the industry by managing in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
- Receive and unload deliveries, check for accuracy, and store product in designated area.
- Keep all grocery products in display cases, coolers and freezers rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
- Clean shelves as they are restocked, fill and build displays, and make sure these are blocked and straightened.
- Help to keep the department merchandised in accordance with the needs of the community.
- Return all overstock to stockroom in an organized manner.
- Perform price changes when necessary.
- Notify grocery manager of potential shrink problems (damaged or missing merchandise), out-of-stock items on shelf, potential security problems, and customer requests/complaints.
- Practice the “Cleaner’s Creed” and proper sanitation procedures.
- Monitor cooler and display area temperatures to ensure product quality; report refrigeration failure immediately.
- Keep sales and work area swept clean, orderly, and free from safety hazards; report hazards to management.
- Exercise proper safety practices when lifting or moving product or using equipment and tools.
Secondary Job Functions:
- Assisting the front end with bagging at busy times.
- Present favorable impression in dress, personal hygiene and business attitude.
- Properly dispose of trash.
- Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
- Other duties assigned by management.
Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Sitting, pulling up to 500 lbs, climbing up to 8 feet, and smelling.
1-33% (O) Occasionally
Walking on title or concrete, carrying and lifting up to 50 lbs, pushing up to 500 lbs, bending, balancing, stooping, kneeling, couching, handling, fingering, feeling, crawling, and talking.
34-66% (F) Frequently
Standing on title or concrete, reaching at waist or overhead, seeing and hearing.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Loud noise, slipper or cluttered floor, contact with sharp objects and skin irritants, toxic exposure (see material safety data sheet) nuisance dust, fumes, and sprays, and hazardous cleaning solutions.
1-33% (O) Occasionally
Twisting of back and neck and hazardous equipment (mechanical moving parts).
34-66% (F) Frequently
Machines, tools, and equipment utilized:
Pallets, pallet jacks, power jack, u-boats, transport dollies, pricing gun, case cutter, trash compactor, display dividers, approved cleaning supplies
Repetitive Action:
Continuous movement of entire body.
Working Conditions: Working environment is inside and outside, and may include exposure to cold temperatures.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.00 - $17.90 per hour.
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Frequently asked questions
At Roche Bros. in Milton, MA, a Billing Clerk not only handles billing tasks but also engages directly with customers, ensuring a courteous experience while maintaining fresh, well-stocked merchandise. This dual focus on customer interaction and precise stock rotation enhances overall store efficiency.
Starting as a Billing Clerk in Milton's grocery environment offers pathways into supervisory roles or specialized positions such as inventory control or accounts payable. Gaining experience with Roche Bros.’ processes can build valuable skills for advancing in retail operations or finance-related roles.
Yes, grocery billing clerks often require multitasking abilities that combine billing accuracy with physical stocking and customer interaction. Understanding product rotation and safety standards is crucial, distinguishing this role from more office-focused billing clerk positions.
Roche Bros. offers a competitive hourly rate for Billing Clerks, typically ranging from $15.00 to $17.90, aligning with Massachusetts pay transparency laws. This range reflects factors like experience, skill level, and internal pay equity within the company.
Roche Bros. emphasizes teamwork and schedules that reflect store needs, enabling Billing Clerks to prioritize tasks effectively. Assistance with front-end duties like bagging during busy periods helps balance workload and maintain high customer service standards.
Roche Bros. fosters a respectful, team-oriented work culture, encouraging Billing Clerks to uphold high morale while engaging in diverse responsibilities, from stock management to customer assistance. This supportive environment may differ from more transactional roles at other local retailers.
Milton’s grocery sector shows steady demand for Billing Clerks due to consistent retail activity and community needs. While competition exists, positions at reputable companies like Roche Bros. offer stability, training, and career development, making them attractive options locally.
Milton offers accessible transit options and roadways, but potential Billing Clerks should consider peak traffic times and store shift schedules. Proximity to Roche Bros. locations can influence commute convenience, impacting work-life balance.
Billing Clerks at Roche Bros. handle equipment like pallet jacks, pricing guns, case cutters, and approved cleaning supplies. Familiarity with these tools helps perform stocking, pricing updates, and sanitation tasks efficiently, ensuring smooth department operations.
While specialized billing knowledge from utility or medical sectors may not directly apply, foundational skills like attention to detail and customer communication are transferable. However, grocery billing clerks must also manage physical inventory and merchandising duties unique to retail.