Utility Worker
Company : Highgate
Location : Rye, NH, 03870
Job Type : Full Time / Part Time
Date Posted : 23 December 2025
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Homewood Suites Portsmouth
100 Portsmouth BlvdPortsmouth, NH 03801Overview
At the Homewood Suites Portsmouth, Maintenance is responsible for the preventative maintenance and upkeep of guest rooms and public spaces.
Responsibilities
- Assist with the operation maintenance and repair of equipment.
- Change out light bulbs; perform preventative maintenance for guest rooms to include: vinyl repair touch up paint minor furniture repair tub caulking tile repairs etc.
- Perform preventative maintenance for ice machines refrigerators kitchen equipment laundry equipment HVAC guestrooms meeting rooms the swimming pool and hot tub.
- Perform plumbing repair laundry equipment repair preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request.
- Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Front Desk with findings.
- Perform other tasks/jobs as assigned by the supervisor or manager.
Qualifications
- Experience in a hotel or a related field preferred.
- High School diploma or equivalent required.
- Licensed in a trade preferred (plumbing electrical HVAC carpentry etc.).
- Must have a valid driver’s license for the applicable state.
- Must have an acceptable MVR (Motor Vehicle Driving Record) property specific.
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Frequently asked questions
Rye, NH offers a steady demand for utility workers, especially within hospitality-focused properties like Highgate’s portfolio. While smaller than metropolitan areas, the local market’s emphasis on maintenance roles for hotel properties means less competition but steady openings compared to bigger urban centers.
In Portsmouth and nearby Rye, certifications in trades such as plumbing, electrical, or HVAC are highly valued and can enhance employability. Holding a valid driver’s license with a clean driving record is also commonly required due to the nature of on-site equipment maintenance and potential off-site tasks.
Proficiency in preventative maintenance across various equipment, a knack for quick troubleshooting, and basic knowledge of plumbing, electrical, and HVAC systems are crucial. Adaptability and teamwork also matter since utility workers often support multiple departments to ensure seamless guest experiences.
Starting as a utility worker at Highgate can open pathways into specialized maintenance roles or supervisory positions. Exposure to diverse hotel property systems and industry-leading revenue management tools provides valuable operational insight, helping build a strong foundation for hospitality management careers.
Days often begin with inspections and preventative maintenance tasks such as light bulb replacements and equipment checks. Utility workers respond to urgent repair requests, monitor energy conservation efforts, and ensure guest areas remain functional, balancing routine upkeep with dynamic troubleshooting.
Highgate’s focus on innovation and a diverse hotel portfolio means utility workers encounter a wide range of property types and technologies. Employees benefit from corporate support and cutting-edge revenue management tools that influence maintenance priorities and operational efficiency.
Given Rye’s coastal climate, utility workers must often address weather-related wear on hotel infrastructure and equipment. Highgate’s commitment to digital acumen may also require adapting to modern maintenance tracking systems not as prevalent in other regions.
Utility workers in Rye typically earn between $16 and $22 per hour, depending on experience and certifications. Given Highgate’s market position, compensation tends to align with or slightly exceed local averages to attract qualified maintenance talent.
Yes, Highgate invests in ongoing training to ensure utility workers are proficient with the latest hotel equipment and maintenance best practices. Their approach emphasizes cross-functional skills, helping workers manage everything from HVAC systems to emergency repairs efficiently.
A frequent misunderstanding is that utility work is purely manual labor; however, at Highgate, it involves technical skills, preventive maintenance, and coordination with multiple departments. It’s a dynamic position requiring problem-solving and knowledge of various trade disciplines.