Store Team Member
Company : Roche Bros.
Location : Medford, MA, 02155
Job Type : Full Time / Part Time
Date Posted : 25 December 2025
Overview
Prepare food and display product in the department in a careful, clean, neat, and expedient manner ensuring that all product is fresh, rotated, and well-stocked for customers while maintaining great customer service.
Minimum Qualifications
- Must be 18 years of age.
- Must be able to read, write, speak, and understand English, with the ability to follow instructions.
- Ability to work a schedule based on the business needs of the store location.
- Authorized to work within the U.S.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
- Commit to the “Golden Rule” and work with other associates to build a strong deli team.
- Provide continuous attention to customers’ needs at the service counter.
- Offer product suggestions.
- Process merchandise according to production guidelines and follow established sanitation standards.
- Slice meats and cheeses.
- Prepare and wrap cheeses, sandwiches, and other deli related products.
- Stock display cases and rotate all products to ensure date control.
- Unload deliveries and store product in designated area.
- Monitor/maintain the cooler, freezer, equipment, and work area to the sanitation standards of the company.
- Practice the “Cleaner’s Creed” and proper sanitation procedures.
- Ensure sales and work area are swept and wiped clean, orderly, free from safety hazards, and report hazards to management. Operate and clean department equipment and tools.
- Exercise proper safety practices when lifting or moving product or using equipment.
Secondary Job Functions:
- Restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Keep display cases, cooler and freezer organized and clean; clean walls, fans, drains, and equipment.
- Present favorable impression in dress, personal hygiene and business attitude.
- Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
- Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
- Other duties as assigned by management.
Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Crawling.
0% (N) Never
Sitting, pushing and pulling up to 250 lbs, climbing up to 8 feet, kneeling, and crouching.
1-33% (O) Occasionally
Carrying and lifting up to 50 lbs, bending, balancing, stooping, and reaching at waist or overhead.
34-66% (F) Frequently
Standing and walking on a title or concrete floor, handling, fingering, feeling, talking, seeing, hearing, and smelling.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Loud noise, cluttered floor surface, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, and sprays, and hazardous cleaning solutions.
1-33% (O) Occasionally
Twisting of back and neck, slippery floor surface, and contact with sharp objects.
34-66% (F) Frequently
Hazardous equipment (mechanical moving parts).
67-100% (C) Continuously
Machines, tools, and equipment utilized:
Slicer, case cutter, kitchen utensils, electronic scales, shrink film wrapper, steamer, pricing gun, compactor, sink, cooler, freezer, and approved cleaning supplies.
Repetitive Action:
Continuous movement of entire body.
Working Conditions: Working environment is inside and possibly outside within cold temperatures that may be wet.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.40 - $20.10 per hour.
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Frequently asked questions
Store Team Members at Roche Bros. experience a mix of standing, lifting up to 50 lbs, and frequent bending, which aligns with typical retail positions in Medford. However, the role uniquely involves operating deli equipment and maintaining strict sanitation, making physical stamina and attention to detail especially important here.
Yes, retail hiring in Medford tends to peak during holiday seasons and local events, increasing demand for Store Team Members. Roche Bros. often ramps up recruitment during these periods to maintain fresh product displays and customer service levels, reflecting strong seasonal workforce needs.
Successful Store Team Members excel at multitasking between stocking, product rotation, and deli preparation, while adhering to sanitation standards. They show teamwork by supporting colleagues and anticipating customer needs, which enhances store efficiency and customer satisfaction in fast-paced environments.
Starting as a Store Team Member often leads to roles like shift supervisor or department lead by gaining expertise in store operations, team coordination, and customer engagement. Consistently demonstrating responsibility and knowledge of inventory and safety can fast-track career growth in retail settings.
Roche Bros.’ Store Team Members uniquely combine deli-specific tasks like slicing and wrapping with general retail duties, emphasizing product freshness and safety. This blend requires both food handling skills and retail customer service excellence, setting it apart from typical store team roles.
Roche Bros. requires completion of a tailored onboarding and e-learning checklist within 30 days, ensuring new Store Team Members understand safety, sanitation, and operational standards. This structured approach helps associates integrate smoothly and maintain high-quality service from the start.
The estimated hourly wage for a Store Team Member at Roche Bros. ranges from $15.40 to $20.10, reflecting Massachusetts pay transparency laws. Actual pay depends on experience, skills, and qualifications but remains competitive within the Medford retail sector.
Schedules for Store Team Members at Roche Bros. are designed around the store's business needs, which may include variable shifts. While flexibility depends on operational demands, the company strives to accommodate availability when possible to balance employee work-life considerations.
Roche Bros. Store Team Members often work indoors with occasional exposure to cold temperatures, requiring adaptability to changing conditions. Tasks include handling deli equipment and maintaining cleanliness, which demands vigilance and adherence to safety protocols throughout the day.
Medford's proximity to Boston increases competition for retail roles, as many candidates seek entry-level positions nearby. However, Roche Bros.’ reputation for consistent hiring and structured training programs helps attract committed applicants looking for steady retail employment.