Field Service Technician - Energy

Overview

Field Service Technician - Energy is responsible for the diagnosis, repair, reconditioning, overhaul and maintenance of customer and company engines and power generation equipment and components.  

Blanchard Machinery Company is committed to fostering a high-performance work culture with challenging work opportunities that inspire high quality results.  Some of the benefits of joining our team are:

• Competitive Pay.
• Benefits: Medical, dental, vision, 401K, profit sharing, generous PTO and paid holidays, uniforms, and much more.
• Exposure to world-class CAT training and development.
• A friendly and supportive work environment.
• Continuous exposure to learning and new technologies.
• Opportunities for advancement.

Responsibilities

• Contributes to a positive work environment and promotes the vision, mission, and values of BMC.
• Completes all job responsibilities in a safe manner, promotes and champions a safe and healthy work environment.
• Installation, maintenance and troubleshooting of engine and electrical related system transfer switches, and switchgear.  Removes, disassembles, assembles, and installs components and parts.
• Interpret technical drawings, schematics and wiring diagrams.    
• Diagnose the problem and cause of failure through logical troubleshooting steps.  
• Determines reusability of parts in accordance with published Caterpillar reusability guidelines.  
• Orders replacement parts ensuring that parts ordered are correct and complete at time of order.
• Cleans, repairs, reconditions, and maintains equipment and components.
• Tests, measures, and adjusts engine and machine systems and components.
• Prepares, inspects and operates machines prior to delivery.
• Keeps up to date with developments in tooling, technologies and systems. 
• Prepares inspection and appraisal reports.
• Prepares accurate and complete service reports timely.
• Maintain a professional and proper personal appearance.
• Flexible to work after hours when needed to meet customer needs.
• Preparing parts requisitions, time cards, part returns, accurate and complete service reports and other necessary reports and forms.
• Maintaining the service truck and equipment carried on the service truck.

Qualifications

• High school diploma or GED equivalent.
• Preference given to candidates with five years electrical power generation/electronics experience with a minimum of three years’ experience on CAT diesel and natural gas engines and/or like competitive equipment including up to 480 volts.
• Preference given to candidates familiar with CAT diagnostics software (SIS) or current comparable systems.
• Valid driver’s license and a safe driving record.
• Strong problem solving skills and be detailed oriented with a high level of accuracy.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Ability to perform duties with a sense of urgency, exceeding customer expectations.
• Ability to work in the field without supervision.
• Must be able to work in a dynamic, fast paced service environment.
• Maintain a tool inventory sufficient to perform assigned tasks.

Working Conditions

• The physical environment requires the employee to work primarily outside in heat/cold, wet/humid, and dry/arid conditions.
• Required to use personal protective equipment to prevent exposure to injury and/or hazardous materials.
• Job requires standing, stooping, squatting, pushing, pulling, twisting, turning, lifting.
• Physical use of a broad variety of tools and machines in order to maintain, troubleshoot and repair equipment. Must be able to use the hands to grasp hand tools and parts.
• The employee must be able to endure prolonged forward and overhead arm positions while performing mechanical operations.  
• The employee must be able to lift varied weight.
• Seeing, reading, and writing to complete job responsibilities.
• Use of computer and other forms of technology to complete job responsibilities.