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Field Service Technician
Company : Blanchard Machinery
Location : Rock Hill, SC, 29730
Job Type : Full Time
Date Posted : 11 January 2026
Overview
The Field Service Technician assumes a high level of responsibility early and work on some of the most advanced and hardest working machines in the world. Successful Field Service Technicians are fast learners, self-motivated and independent workers. They have the ability to work under pressure and the willingness to work in varying conditions. Field Service Technicians receive intensive training in troubleshooting, technical procedures, and safety.
Blanchard Machinery Company is committed to fostering a high-performance work culture with challenging work opportunities that inspire high quality results. Some of the benefits of joining our team are:
- Competitive Pay.
- Benefits: Medical, dental, vision, 401K, profit sharing, generous PTO and paid holidays, uniforms, and much more.
- Exposure to world-class CAT training and development.
- A friendly and supportive work environment.
- Continuous exposure to learning and new technologies.
- Opportunities for advancement.
Responsibilities
- Contributes to a positive work environment and promotes the vision, mission, and values of BMC.
- Completes all job responsibilities in a safe manner, promotes and champions a safe and healthy work environment.
- Maintain, troubleshoot, and repair of all types mechanical and hydraulic- and diesel-powered equipment, including; diesel engines, transmissions, drive train components, winches, high pressure pumps, centrifugal pumps, air compressors, microprocessor controls, electro-mechanical equipment, hydraulic systems, pneumatic systems, gearboxes, PTO's, 12/24v electrical systems, equipment cabs and controls, chassis and suspension, A/C systems etc.
- Perform inspections and test equipment for proper operation.
- Install and/or repair new or reconditioned parts.
- Complete paperwork, including parts requisitions/returns, time-cards, and service reports.
- Utilize diagnostic equipment and systems to assist in repairs.
- Maintain service truck and all equipment on the service truck.
- Ensure total customer service through direct customer interactions.
- Represent Blanchard Machinery by consistently exhibiting a professional manner, arriving on time and communicating with the customer throughout the repair process.
Qualifications
- High school diploma or equivalent required.
- 3+ years of heavy equipment experience required.
- Previous experience on CAT equipment is a plus.
- Must demonstrate knowledge of troubleshooting techniques and proper repair procedures.
- Ability to read and interpret electrical and hydraulic schematics, operating and maintenance service manuals.
- Possess advanced working knowledge of equipment operation and associated operating systems.
- Ability to operate lifting devices.
- Ability to use diagnostic equipment.
- Familiarization of electronic cables, connections, and sensors.
- Excellent interpersonal and written/oral communication skills are required.
- A demonstrated commitment to accuracy, organization and ability to prioritize tasks is required.
- Possess strong problem solving skills, have the ability to set and keep priorities and be able to handle stress associated with a fast paced environment and deadlines.
Working Conditions
- The physical environment requires the employee to work both inside (non-climate controlled) and outside in heat/cold, wet/humid, and dry/arid conditions.
- Required to use personal protective equipment to prevent exposure to injury and/or hazardous materials.
- Job requires standing, stooping, squatting, pushing, pulling, twisting, turning, lifting.
- Physical use of a broad variety of tools and machines in order to maintain, troubleshoot and repair equipment.
- Must be able to lift varied weight.
- Seeing, reading, and writing to complete job responsibilities.
- Use of computer and other forms of technology to complete job responsibilities.
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Frequently asked questions
Rock Hill shows a growing need for experienced field service technicians due to expanding industrial activity. Candidates with heavy equipment troubleshooting skills and diesel engine expertise tend to stand out, as local employers seek professionals who can quickly adapt and manage complex machinery in diverse environments.
Employers near Rock Hill often prefer technicians with certifications related to diesel mechanics, hydraulic systems, and safety compliance. While CAT equipment experience is a plus, certifications in diagnostic and electronic system repairs significantly boost candidate appeal in this competitive regional market.
Proficiency in interpreting hydraulic and electrical schematics, plus strong problem-solving capabilities, are essential for independent troubleshooting. Mastery of diagnostic tools and the ability to prioritize tasks under pressure enable technicians to maintain high repair quality and customer satisfaction.
Field equipment technicians often handle complex diagnostics and repairs in remote or variable conditions, requiring mobility and customer interaction. In contrast, general maintenance roles may focus more on routine upkeep within fixed facilities, with fewer on-site troubleshooting demands.
Technicians often progress from entry-level trainee roles to senior positions by gaining hands-on experience with advanced machinery and certifications. Opportunities include specialization in specific equipment types, supervisory roles, or transitioning into technical training and field operations management.
Blanchard Machinery emphasizes continual learning with access to world-class CAT training, along with a benefits package that includes profit sharing and extensive PTO. Their supportive culture fosters professional growth, making the role more than just routine maintenance but a career-building opportunity.
Technicians at Blanchard Machinery engage directly with customers throughout repairs, maintaining professionalism and clear communication. This approach ensures transparency and trust, aligning technical expertise with exceptional service delivery, which is key to the company’s client satisfaction goals.
Field service technicians in Rock Hill typically earn between $48,000 and $62,000 annually, depending on experience and certifications. Specialized skills like CAT equipment knowledge and diagnostic proficiency can push earnings toward the higher end, reflecting the role's technical demands.
Technicians must be ready for variable climate conditions, including hot summers and cold winters, often working outdoors or in non-climate-controlled settings. Proper use of personal protective equipment and adaptability to these physical demands are crucial for safety and job effectiveness.
Balancing physical endurance with technical skill requires maintaining fitness, mastering equipment operation, and staying updated on diagnostic technologies. Time management and stress resilience are vital to navigate tight deadlines and complex repairs in often unpredictable field environments.